Your URLs were being stripped by an SQL escaping function. I have adjusted the code to fix it. I also deleted old files and imported the CSV again. Please check now. All downloads look okay. You can import rest of files.
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1 ) No, deleting a package doesn’t delete the thumbnail. You have to clear the cache from Downloads > Settings > Privacy Tab. And that delete all cached thumbs.
2 & 3 ) Sorry, no better option at the moment. Either you can delete individual thumb manually Or you can just clear the cache.
Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update for future versions, logout and then login again from your Downloads > Settings > Updates tab.
Thanks.
To fix the auto-update issue, logout and then login again from your Downloads > Settings > Updates tab. If that doesn’t work please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
I am using the plugin to list downloads belonging to certain categories using short codes, but the plugin stopped working a few weeks ago. All I get now is lots of horizontal lines with no text.
To try and fix it, I’ve updated to latest version of plugin, and was asked to re-enter licence, and log in. But the problem remains.
I set up the short codes several years ago on an earlier version of the plugin. They allow me to display a list of files according to category. I have tried to check whether these codes need re-creating but I can’t find how to do this.
WPDM support team – please help. Thanks.
I checked several downloads but none of those has the number in the file name. You actually don’t have to make any changes as the current version is handling this thing by default.
We’re approaching the solution. Many thanks for that. wpdm-all-downloads.php works so far. Only I don’t want a popup for the password input, but the solution like download_link_extended. Is that possible?
In the same way I would like to achieve the following with link-template-default.php:
If password protected show [download_link_extended] otherwise show “[link_label]“.
Can you rebuild this for me? I am not good at php. 🙂
The add-on initially was meant for listing all available downloads but later the single category feature was added, most probably someone requested it. Anyway, looks like multi-category is also useful for some users like you. So, noted for implementation.
There is no global solution for that.
For open packages, If link template is involved solution is here https://www.wpdownloadmanager.com/support/topic/open-pdfs-in-new-browser-tab/
For all packages table use a custom template of wpdm-all-downloads.php and add the following code after line 288,
if ( ! wpdm_is_locked( $data['id'] ) ){
$download_link = "<a class='wpdm-download-link btn btn-primary' target='_blank' href='".wpdm_download_url( $data['id'] )."'>Download</a>";
}
Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To fix the auto-update issue, logout and then login again from your Downloads > Settings > Updates tab.
Thanks.
We are using a custom theme on our demo and the theme has the custom-designed download category archive template taxonomy-wpdmcategory.php
Your theme doesn’t have this template, so the view is being rendered by the regular archive template. You can partially control the view from Downloads > Settings > Frontend Access > Category Page Options
Got this in my google webmasters
“Google has detected harmful content on some of your site’s pages. We recommend that you remove it as soon as possible. Until then, browsers such as Google Chrome will display a warning when users visit or download certain files from your site.”
Detected Issues: Uncommon downloads
“Some or all of the downloads on this site shows “uncommon download” warnings.”
It is happening when more than one file is uploaded in same package.
Please provide solution to the same.
Hi Shahriar,
I’ve had to give up with the cart on my site. Members can’t deal with it. I’m editing all my downloads to remove role discounts and applying role access to each download. Also, a package with a PDF and zip doesn’t work because they get put into a new zip so the PDF doesn’t get stamped in that case after a cart purchase. This will only be a problem for guest orders now, I’ll live with that.
This means that most PDFs won’t go through the cart anymore, which means they won’t get stamped.
Can you please find a way for all PDF downloads from my site to be stamped, without going through the cart, as long as the user is logged in? Thus:
– Member is logged in and has a subscription plan.
– Member’s role has access to download the PDF.
– They click the Download link, the stamped PDF downloads.
– If they can access the PDF via the Dashboard, it gets stamped there too.
Basically, whenever they download any PDF I would like the stamp applied.
Give me a quote by private message if necessary.
Many thanks,
Mike
Will there be a command line export command? Without that it’s still a manual process for us to open browser, navigate to Downloads, run the export, save the file.
What we really need is that additional column that the importer uses to determine if an entry with the same title exists to ignore that row. That seems simple enough that it should require only a few lines of code in your importer. Of course as a developer its usually more than a few lines of code but it still shouldn’t be too much.
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Here is what I have found after more investigation…
I created another new user to test. The registration form has ‘Password’ and ‘Confirm Password’ fields. So the user creates their personal password at registration.
But, then the WP-Download plugin sends the user a welcome email with a different password than what the user selected on the form. I believe this is where the spinning login issue is be coming from. Because if I use my personal password the login hangs… But if I enter the password that the plugin sent in the welcome email, the login works.
This is the shortcode I’m using on the Registration form: [wpdm_reg_form captcha="true" verifyemail="true" autologin="true" redirect="/downloads/" logo="logo"]
Even with the parameter ‘verifyemail’ set to true, it still displays the password fields. Your docs state the following:
• Verifyemail: optional, default value is “true”, if value is “false”, it shows password field with registration form and doesn’t send verification email, otherwise, doesn’t show password field and send password to registration email.
So I believe the fix is either of the following:
1. Removing the two password fields from the registration form since the plugin is auto generating one that it sends to the user.
2. Making sure the password the user submits on the registration form is actually sent in the welcome email and not a different one.
What do you suggest? Thank you again for the assistance.
You can get the ID from all downloads page or export a CSV of all published packages which include the ID column. The edit the exported file to add missing columns and make it import ready ( require changes in some columns ).
Hi,
Each download is logged in the Download Manager stats page. Please check the Donwloads > Stats > Download History for the log. You can export the log too. Does it work for you?
You can install the Download Notifications add-on get email notification when someone downloads a file.
Thanks.
I’m using DM Pro on a pretty basic website with a page that hosts downloads via a category and corresponding widget. How do I do this with the new DM Pro? I’ve attempted to use the Gutenberg editor block for categories (right?) but when I attempt to select the categories the categories flash for a millisecond and do not allow me to select the category – not showing.
Can you please provide me with a solution? Thank you in advance!
Tim
I tried adding an ID column but when I do the import does not work. I see the plugin reports success and no error but afterwards the item is not found when I look under All Downloads.
Here’s is a link to the csv: https://drive.google.com/file/d/1y_YgupNMxbyBhrHQcEwS07j3q0BEPAme/view?usp=sharing
Hi Shahriar,
Things are picking up again for my site, thanks for all your help so far!
In my old system, every download by a logged-in user is included in a statistics table. That is really useful for many reasons. One example of a good reason is that I’ve had some people join my site, download thousands of files and then sell them on eBay. My logs have helped me to get eBay to remove these sales and the people selling them. I could demonstrate the use of the same email address to eBay (and in fact the same country using the IP address).
I’ve placed restrictions on the number of downloads per day using your plugin and that is great. Purchases are tracked (even if they are discounted to free) and that is also great, but I can’t find a way to have visibility of free downloads.
Is it possible to track all downloads (including free ones) in WPDM?
If it is not possible yet, can you please provide me a quote for adding that?
If it is a big job to make a backend log, to make it easier I would be happy to just have the option of receiving an email for every download including free downloads. Currently, I receive an email for all purchases and that is great but I would like additional tracking for free downloads. An email method is fine if it is the easiest because I can filter and tag the received emails automatically.
If you require payment for this please discuss in a private message so that I can confirm.
Many thanks,
Mike
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When using the main download button:
To open file in new tab replace [download_link] with [link_label] in your custom page/link template.
However, this only works for me until I use a password protection. Then a new window will open but there will be no popup for entering the password.
I use for single file downloads link-template-default.php and for [wpdm_all_packages….] wpdm-all-downloads.php. What do I have to change to make it work?
