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hello, thanks for your interest.
But there are those who are stuck in my head. Now I want to learn the logic of what exactly happens when we value roles.
Also, how can we do this if we want to give unlimited downloads to all roles?
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Hi,
I am facing the issue on the category page, all the categories pages working fine but one following page is fetching 500 error.
Checked all basic things like URL, menu link etc.
https://texturehub.co.uk/downloads/vegetation-textures/
You can go through main site to check,
https://texturehub.co.uk/
Thanks,
Hi,
Please try to logout/login again, it may help you. also, you may try these steps,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab
Thanks.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Maybe I am not asking this correctly.
Let me try to better explain what we have.
Under Settings I go to ‘Quick Forms’
Once there I have a field called DPSI Customer # with the following attributes:
– Field Label: DPSI Customer Number
– Field Name: acf_Registration_cust_no
– Field Type: Text
– Required Attribute: Not Required
Once the user registers on our site we capture the information. We can then go to the Users/All Users section of the wordpress site. There we can view the customer and we see the DPSI Customer # that they entered on the registration form.
The customer then logs into our site and downloads a file that is password protected. They are prompted with a message saying that an email will be sent to them with the password to unlock the file.
An email is then sent to our support team (via Download Notifications) stating the a user has downloaded a file and requires a password to unlock the file after download. Our support teams then needs to verify that this is a active customer of ours and is permitted to unlock the software that they downloaded.
Here is the problem: The email that support receives contains the users email address but we cannot show the DPSI Customer # that was entered during registration.
We need to show the DPSI Customer # on this email that we send to our Customer Support team.
How can we do this?
Thanks,
Steve
Hi and thanks for your quick reply. I finally found it here: Downloads > Settings > User Interface : the Bootstrap-Version had not been chosen yet. I set it to version 4 and it finally worked like a charm.
Best wishes from Germany and stay healthy and happy
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Oh really sorry, I have missed your topic. It may be a CSS or Jquery issue. Because, when you click the additional preview images “plus” image it takes you to the top of the page. Please try adjusting from Downloads > Settings > User Interface enabling/disabling styles/scripts. It may help you. Please let me know.
Thanks.
Hi,
If somebody clicks the download button, then it needs to stay on the same page for some time. Like when you press the button it downloads the file from the generated link. By default, the feature is, it has to be closed the popup manually.
Thanks.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Please let me know if it helps you.
Thanks.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Please install the Premium Package ( https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ ) to customize the currency option.
If you have already installed it then go to Downloads > Settings > Premium Package > Payment > Currency Configuration to change the currency.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi Nayeem,
Regarding the InvalidAccess, I think this is because the link is generated with a token for our account so this is why you cannot see it but that link just downloads the S3 downloadmanager add on.
The data that is important from that log is what is after the link:
“Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Return to Plugin Installer
Installed Successfully”
So the error seems to be: “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
What do you recommend going further?
Best Regards,
Raluca
I’ve activated the email lock on https://virtualworksuccess.com, and initially it was working which is why i have about 20 registered downloads, but now is is not. I tested this on a clean browser with same negative result.
I read the other post here on the same issue and download_link_extended did not solve the issue. Perhaps you can take a look.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
For removing date you can just update cols="author_name|page_link|categories" by removing update_date. for disabling pagination (both top ) and search you have to make jstable=1 to jstable=0. And for removing icon you have to adjust code background-image: url('<?php echo $ext ; ?>'); in line number 270 from download-manager/tpls/wpdm-all-downloads.php. and for pagination you have to adjust/remove code from the same file in line number 361 to 387. and it is better to backup the file in your local PC or other places for the update of the plugin. then you have to just replace the file. I hope it will help you.
Thanks.
Hi again Nayeem
Ok, some progress re permissions. I was hoping to not have the files that can’t be downloaded visible at all, but it seems all files are visible, but only available for download if you have permissions. Is there not a way to hide them completely if the logged in user does not have permissions to view? That would tidy it up no end.
Re thee categories tags, I see where you’re going with that, but again, I’m confused. In WordPress under Downloads, there’s a Categories option, and I’ve added my categories to this, and layered them. then I’ve added permissions so that only certain people can see certain categories. Then I applied the required category to each document. But everything shows up, with just the one main category and no layering. It would seem simply to use teh Categories in WordPress since it’s already there, but are you saying that that doesn’t work, and i have to use tags?
Hi
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
