Here are all our discount packs, https://www.wpdownloadmanager.com/downloads/discount-packs/ and Full Access pack is this, https://www.wpdownloadmanager.com/download/full-access-pack/. Please kindly check and let me know.
Thank you and regards
I did it for a specific user, but it is still shown.
Moreover, once I restrict a category, isn’t it possible that the downloads related to the category inherit the restriction? I currently have to restrict each download per user.
Hi,
now I have Download Manager Pro, WPDM – Advanced Access Control, WPDM – Archive Page, but I’m still not able to reach what I need.
I would simply need to show to the users I gave access the categories and downloads. Providing them with the category filter which shows the categories they have access.
For example: categories on the left and single packages on the right.
In my attempts all of the packages or all of the categories are shown, not just the ones the user has access.
Could you suggest how to get this, please?
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Hello Vela Agency,
Hope you are well. You can allow different file types putting file extension like png, jpg, exe, pdf etc from Downloads > Settings > Upload Settings
as I image attached. putting *
allows all type of files.

Please kindly check and let me know if you have any queries.
Thank you and regards
We have not any Mailerlite add-on yet, you can check the available all add-ons here, https://www.wpdownloadmanager.com/downloads/add-ons/. For adding it, you may have to order a customized service. I hope you have understood. Please kindly check.
Thank you and regards
Hello
I have an issue with the template for the downloads page. I have a template set on the backend but it doesn’t use the one selected and also it shows a Reset Filter issue when I change the shortcode.
I set my custom template to only show the download title and link.
Is this the right shortcode to use?
[wpdm_all_packages login=0 thumb=1 items_per_page="200" categories="A211 May 2024" jstable=1 order_by="field_name" order="ASC" cols="title,file_count,download_count|categories|update_date|download_link"]
This is the broken template page:
A211 Financial Mathematics
We have Download Manager working great for our standard downloads, but now we are creating a new category and new page for Premium downloads.
Please can you tell me how I create different types of user access, as I have tried the normal create a new User Group “Premium” and set the “Allowed Access” field on my new Premium downloads to be the new “Premium” user type.
But standard user logins (subscriber) can still access both types of download. Plus the new “Premium” user type can access the Premium downloads but not the standard ones.
For user registration and user type management I am using Ultimate Member. This has a usertype Priority field which i have tried switching my new usertype to have a higher priority but still no difference to what they can access.
Hope you can help. Thanks Craig
That add-on looks interesting for initial default settings for new or copied downloads, but I already have 700+ documents input so isn’t helpful in this case. This also still does not fix the WCAG accessibility issue (2.4.4 Link Purpose (In Context): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. (Level A) ). Each download link/label needs to be contextual and different from the others around it. You would need to be able to apply the document title dynamically for this to be a manual solution. Why not just take this as a future suggestion to make your plugin web accessible by default?
Is there a way to make it so all downloads use the same Terms Checkbox Label? I tried putting a shortcode in that field and it doesn’t render the shortcode. I just need it to be consistent between all downloads without changing hundreds of them.
Hi there,
I’m using the Advanced Access Control extension and I would like to let the user filter its downloads using the categories he is allowed to.
May I get some help?
Hello Sitcom Software,
Hope you are well. And sorry for the inconvenience. Can please make Allowed file types to upload
to *
as I image attached from Downloads > Settings

Please kindly check and let me know.
Thank you and kind regards
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Hello Laura,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, and then please update the plugin from the wp-admin > plugins
panel.
For saving settings again for the license key option from Downloads -> Settings -> License
, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New
option. I hope, thus it will resolve your issue. For the Download > Settings > Updates
option will may not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
I just uploaded a new package and then tested the link in another browser. When I look at Stats > Download History, it shows 4 downloads, all having my username tied to them but only the first has my IP address. The other IPs are from Comcast, OVH SAS and Hostroyale Technologies Pvt LTD. Why would this be happening?
I’ve installed the plugin and setup captcha file lock for the files.
When a user hovers over the file link they get http://www.mysite.com/# and then when they click the link it opens up the request to complete captcha. This works as expected.
After completing the captcaha I get the “download file” link. Hovering over that link I get an obfuscated link (https://www.mysite.com/download/eod/?wpdmdl=29683&_wpdmkey=673e21d43ba4a)
This is great.
However when I click the link it opens the PDF in a new tab and shows the actual file url (https://www.mysite.com/wp-content/downloads/2024/11/test.pdf)
This goes against all that the plugin is supposed to do (I can’t track file downloads, charge, or stop people from getting the actual file).
I’m assuming I set something up improperly, but what did I do wrong?
Is it possible to export all the download links from a wordpress site and import them into another?
Hello Josh Rudzek,
Hope you are well. Thanks for writing to us. You can change Package URL Base as I image attached from Downloads > Settings

However changing URL base daily basis automatically may need to take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and kind regards
I am using the following shortcode to display a list based on certain categories:
[wpdm_category id="brochures, terraclad" operator="AND" order_by="create_date" order="ASC" cols="2" colspad="2" colsphone="1" toolbar= "0" paging="0" ]
What I want is to show all the files attached to that package and not just the PDF, for example if you see the following URL, you can see in the image that it only shows the PDF icon (I click on it and it downloads a zip with the two files) but I want the downloads to be individual and show both files independently
LINK IMAGE
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Hi Nayeem, I’ve checked the downloads and it has been added to the website, the downloaded folder is called ‘WPDM-archive-page’ why is this name different from what it appears on your website?
Sorry for your all inconvenience. I have found the issue. It was the bootstrap that was disabled from Downloads > Settings > User Interface
. I have enabled now that the issue has been resolved. I have also added the below css in Customizer > Additional CSS
.w3eden .modal {
z-index:99999;
}
Please kindly check.
Thank you and kind regards
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hi,
I had checked these options in the Download Limit add-on:
Count unique downloads only
Allow repeated download of already downloaded file
but it is still counting the download in the same file. Is this a bug or is there anything else I can do?
Another question, upon reaching the download limit, can we just have a popup and not go into some sort of an error page that is currently happening right now? I can give you links in private so you can see my issue.
Thanks