please check this option Downloads > Settings > License option if there correct license or not and save settings again. Then try again to update. It will work then, I have already updated your plugin
otherwise only for the add-on,
you can follow one of these steps for now,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
thanks
Hello, in the packages managment (downloads/all packages) in the backend i’d like to have direct download-links for either the package itself or its contained files. Can you please help me to achieve that.
Kind Regards
Andreas Leinberger
Hi, the updates are still failing with error message: The package coud not be installed. The package contains no files.
It tried the recommendation from last time which was:
“If update fails like this you just have to logout and login again from Downloads > Settings > Updates tab.”
This doesn’t do anything as it seems to think there is nothing to update. The free add-ons are up to date and there are no purchased add-ons showing even though I should be on the Pro package.
Please help thanks.
I reinstalled the latest version of WPDM and disabled all other non-esential plugins (WPDM, S3. The problem persisted. I have now rolled back to WPDM v5.2.4 and stats are working again for the newest downloads. I’m not getting any stats for downloads prior this latest rollback to v5.2.4.
Hi,
For the upgrade, please check this option Downloads > Settings > License option and save settings again. Then try again to update. It will work then,
otherwise only for the add-on,
you can follow one of these steps for now,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
thanks
Instead of a single package search feature, you can use the search feature for multiple packages, like this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, please let me know if it helps you
thanks
This reply has been marked as private.
Glowforge Laser Engraved Santa Trays
On this page, I can put in my info to download the file but it never starts the download from an iPhone. On a desktop computer/ laptop it works just fine. Can you please help?
Hi,
you can follow one of these steps for now for updating any add-on,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
and for WPDM PRO plugin, go to Downloads > Settings > License option and save settings again. Then try again to update. It should work then,
thanks
We’ve had many issues with the membership plugin. We have since moved away from wordpress.com hosting as we were getting critical errors. Since we moved hosting, I’ve upgraded the membership plugin to the latest version. Prior to this upgrade, the membership plan selection in the Download Files Allowed Access was not working. It would only work if you had subscriber as the role. When selecting Free Plan as the role access, it doesn’t work. Since the upgrade, it still is not working properly. It only works if Subscriber role is selected and not Free Plan. I need to make sure that these roles are working properly and they are not. If they purchase the free plan, they should get the Free Plan role (which they do) but the file downloads don’t work as it gives an Access Denied button. Can this please get fixed asap?
Hi,
For both categories common downloads package, you can use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, here you will find a parameter called operator (string) ► ‘IN’, ‘AND’, I think this will help you
thanks
Downloads all work, but download stats are not tracking any longer, that would be since DL Manager v5.2.5 or 5.2.6 – I’m not sure which.
hi,
please check now, it is ok or not, https://jenx.fentidev.co.uk/distributor-portal/media-area/atom-media, i have adjusted from plugins > download-manager > tpls > wpdm-all-downloads.php file. if you want to back-up the file for the next update, you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
thanks
Thanks for the hint, but I must admit that I am not able to follow it! Because basically this is what I was looking for without any success before I posted my question here.
“Basic settings”: Do you mean the “Settings” that you find directly in the main menu? Anyway, I cannot find any download related point in any of the submenus
“Settings” submenu in the “Downloads” main menu? Same thing
Any other location?
I would be happy if you could specify slightly more!
Best regards,
Cornelis
Hi,
Use the follwing plugin to migrate old tags to new wpdm tags:
https://www.dropbox.com/s/cqznl8kywl5qa5z/wpdm-tag-importer.zip?dl=0
Install and activate the plugin, then go to Admin Menu ► Downloads ► Settings ► Migrate Tags tab, click on migrate tags button.

- Two types of downloads: one for all logged in users, one for customers only (specified by user roles)
- The downloads are managed by “WPDM Packages by Category” widgets
- The link template is customized as shown below
- The purpose is to immediately start the download (downloads for all) or after accepting the conditions (dld for customers), with no additional template showing that has a “Prev” and “Next” button that would lead to packages that are not supposed to be visible for the category of users
Here follows the template code. The [download_link_extended] does all the above, generates the word “Download” marked as link and also reacting like a link should react on mouse click – only the download is not starting, like the link goes to nowhere.
<style>
.app_name {
color: #0000c0;
font-family: sans-serif;
font-size: larger;
font-weight: lighter;
}
.company_name {
color: #408080;
font-family: sans-serif;
}
.ptitle {color: #408080; fint-size: xx-large; }
</style>
<div class="panel panel-default">
<div class="panel-body">
<div class="media">
<div class="pull-left">[icon]</div>
<div class="media-body"><strong class="ptitle">[title]</strong>
[description]
<div><strong>[download_link_extended]</strong></div>
</div>
</div>
</div>
<div class="panel-footer">[file_size]</div>
</div>
For showing all categories and downloads on a single page with different styles, you can use this add-on, and you will also able to customize the link-templates for using in that shortcode,
WPDM Directory Add-on
and for elementor, you can use this add-on,
Elementor Addons
please let me know further if you need more help,
thanks
For this section, https://share.getcloudapp.com/04uOELYK
you need this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on
And for this section, https://share.getcloudapp.com/mXu6YJxY
you have to use the app-card template, I have already imported from this section, https://share.getcloudapp.com/YEuyrBbg
in your link-templates,
and for this section, https://share.getcloudapp.com/4guJKZEG
you have to use this link-template, Call to Action 4
and like this page https://demo.wpdownloadmanager.com/wpdmpro/downloads/movies/, you have to use,
Image Hover Split from import template, please let me know if you need more help,
thanks
Hi,
I think I may not have explained my issue properly.
The link template that is applied to all downloads by default (the global default setting) is link template ‘A’ let’s say. I would like to change the global default to template ‘B’, a different template, so that it will universally apply across my site.
This reply has been marked as private.
Yes, you can do that by modifying the shortcode parameter. You can specify the colums you want to show in shortcode parameter, please check the doc:
[wpdm_all_packages] – List all downloads in tabular format in a page
Hi,
Please follow the steps to upgrade:
1.Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2.Install and activate the latest version
3.Done!
Also check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update.
Hope it will not break your site. If it breaks please let us know.
From the next update, you will be able to use the automatic upgrade as usual.
This reply has been marked as private.
I am using this plugin on a development site, and my woocommerce products are showing up as downloads? I dont know why.
I am using this Shortcode: [wpdm_search_result init=1 template="link-template-default" cols=2]
Here is a picture: https://i.gyazo.com/229178c8ed7394dda146b57923f2ad0b.png
The “You are not allowed to download” warnings are all WooCommerce products. I do not know why they are being pulled in. The SLUGs of the WooCommerce have /products/ in the URL and the downloads have /package/ in the URL.
I can share more details in a private response.