Hi,
you can follow one of these steps for now for updating any add-on,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
and for WPDM PRO plugin, go to Downloads > Settings > License
option and save settings again. Then try again to update. It should work then,
thanks
We’ve had many issues with the membership plugin. We have since moved away from wordpress.com hosting as we were getting critical errors. Since we moved hosting, I’ve upgraded the membership plugin to the latest version. Prior to this upgrade, the membership plan selection in the Download Files Allowed Access was not working. It would only work if you had subscriber as the role. When selecting Free Plan as the role access, it doesn’t work. Since the upgrade, it still is not working properly. It only works if Subscriber role is selected and not Free Plan. I need to make sure that these roles are working properly and they are not. If they purchase the free plan, they should get the Free Plan role (which they do) but the file downloads don’t work as it gives an Access Denied button. Can this please get fixed asap?
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This topic was modified 4 years, 10 months ago by
Bobby Hayes.
Hi,
For both categories common downloads package, you can use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, here you will find a parameter called operator (string) ► ‘IN’, ‘AND’
, I think this will help you
thanks
Downloads all work, but download stats are not tracking any longer, that would be since DL Manager v5.2.5 or 5.2.6 – I’m not sure which.
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This topic was modified 4 years, 10 months ago by
Dave Merkel.
hi,
please check now, it is ok or not, https://jenx.fentidev.co.uk/distributor-portal/media-area/atom-media, i have adjusted from plugins > download-manager > tpls > wpdm-all-downloads.php
file. if you want to back-up the file for the next update, you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
thanks
Thanks for the hint, but I must admit that I am not able to follow it! Because basically this is what I was looking for without any success before I posted my question here.
“Basic settings”: Do you mean the “Settings” that you find directly in the main menu? Anyway, I cannot find any download related point in any of the submenus
“Settings” submenu in the “Downloads” main menu? Same thing
Any other location?
I would be happy if you could specify slightly more!
Best regards,
Cornelis
Hi,
Use the follwing plugin to migrate old tags to new wpdm tags:
https://www.dropbox.com/s/cqznl8kywl5qa5z/wpdm-tag-importer.zip?dl=0
Install and activate the plugin, then go to Admin Menu ► Downloads ► Settings ► Migrate Tags tab
, click on migrate tags button.

- Two types of downloads: one for all logged in users, one for customers only (specified by user roles)
- The downloads are managed by “WPDM Packages by Category” widgets
- The link template is customized as shown below
- The purpose is to immediately start the download (downloads for all) or after accepting the conditions (dld for customers), with no additional template showing that has a “Prev” and “Next” button that would lead to packages that are not supposed to be visible for the category of users
Here follows the template code. The [download_link_extended] does all the above, generates the word “Download” marked as link and also reacting like a link should react on mouse click – only the download is not starting, like the link goes to nowhere.
<style>
.app_name {
color: #0000c0;
font-family: sans-serif;
font-size: larger;
font-weight: lighter;
}
.company_name {
color: #408080;
font-family: sans-serif;
}
.ptitle {color: #408080; fint-size: xx-large; }
</style>
<div class="panel panel-default">
<div class="panel-body">
<div class="media">
<div class="pull-left">[icon]</div>
<div class="media-body"><strong class="ptitle">[title]</strong>
[description]
<div><strong>[download_link_extended]</strong></div>
</div>
</div>
</div>
<div class="panel-footer">[file_size]</div>
</div>
For showing all categories and downloads on a single page with different styles, you can use this add-on, and you will also able to customize the link-templates for using in that shortcode,
WPDM Directory Add-on
and for elementor, you can use this add-on,
Elementor Addons
please let me know further if you need more help,
thanks
For this section, https://share.getcloudapp.com/04uOELYK
you need this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on
And for this section, https://share.getcloudapp.com/mXu6YJxY
you have to use the app-card template, I have already imported from this section, https://share.getcloudapp.com/YEuyrBbg
in your link-templates,
and for this section, https://share.getcloudapp.com/4guJKZEG
you have to use this link-template, Call to Action 4
and like this page https://demo.wpdownloadmanager.com/wpdmpro/downloads/movies/, you have to use,
Image Hover Split from import template, please let me know if you need more help,
thanks
Hi,
I think I may not have explained my issue properly.
The link template that is applied to all downloads by default (the global default setting) is link template ‘A’ let’s say. I would like to change the global default to template ‘B’, a different template, so that it will universally apply across my site.
This reply has been marked as private.
Yes, you can do that by modifying the shortcode parameter. You can specify the colums you want to show in shortcode parameter, please check the doc:
[wpdm_all_packages] – List all downloads in tabular format in a page
Hi,
Please follow the steps to upgrade:
1.Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2.Install and activate the latest version
3.Done!
Also check if there correct license key in your Downloads > Settings > License
option. and save settings again. Then try again to update.
Hope it will not break your site. If it breaks please let us know.
From the next update, you will be able to use the automatic upgrade as usual.
This reply has been marked as private.
I am using this plugin on a development site, and my woocommerce products are showing up as downloads? I dont know why.
I am using this Shortcode: [wpdm_search_result init=1 template="link-template-default" cols=2]
Here is a picture: https://i.gyazo.com/229178c8ed7394dda146b57923f2ad0b.png
The “You are not allowed to download” warnings are all WooCommerce products. I do not know why they are being pulled in. The SLUGs of the WooCommerce have /products/ in the URL and the downloads have /package/ in the URL.
I can share more details in a private response.
Hi
You can check Downloads>Subscribers
to know which users actually downnloaded the file. Downloaded
will show on the right side of the users name and email address.
new update of directory add on has missing “languages” folder. I’ve created it under plugins/wpdm-archive-page/ and copied my own translations and now it works again…
Also:
– now it properly does not show all-downloads until you select a category BUT breadcrubs still show “Home All downloads” (make no sense).
– my translation works on HOME ALL DOWNLOADS on initial page opening. BUT when I select a category and go back (click “HOME”), the translation does not work anymore for breadcrumbs.
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This reply was modified 4 years, 11 months ago by
bostjan laba.
I thought it was something on my end I tried different themes even ones from them and reinstalled my server and files and its still just showing a rectangle or an arrow for the download count and it says Download and not like Total DownloadS with an S on the end.
Btw, is there a way, thru css perhaps, to change category listing button width and height?
This would be very useful when there’s not many categories, but there is many downloads and especially with longer file titles.
This is our case: https://tehnicni.info/zakonodaja-eu/ (page is in Slovenia language but not important).
Bostjan
Awesome thank you for quick response. That worked.
Couple questions:
1. https://share.getcloudapp.com/QwukAb78 Is it possible to re-direct users to the downloads page from this screen, or make it more prominent so there is no confusion?
2. When we assign a user access to a download, is it possible to use their email or only the username works to add them?
3. Where is the best place to learn what all these options mean? https://share.getcloudapp.com/6quPrxAl
Hi,
the free version worked like a charm. After upgrading from free to pro version all my downloads are broken and i get this error:
<br /><b>Notice</b>: A non well formed numeric value encountered in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br /><br /><b>Notice</b>: Uninitialized string offset: 1600115352 in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br /><br /><b>Warning</b>: Illegal string offset 'title' in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br /><br /><b>Notice</b>: Uninitialized string offset: 0 in <b>/var/www/clients/client15/web13/web/labw/wp-content/plugins/download-manager/admin/tpls/metaboxes/file-info.php</b> on line <b>18</b><br />
Screenshot
Any help?
The only reason i switched from free to pro is that i had to make a small change in the default link template. Can i copy the default link template to my child theme and do the changes? if so i would go back to free and ditch the pro version.
Matt
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This topic was modified 4 years, 11 months ago by
smoco.
I’ve installed download pro – and it works….
However, there are more than 50 downloads on a customers site ( paye.net/paye-projects ) and when you first select a download – you get the invalid download link…
Then you clear your cache and you get the correct link.
However, the end-user isn’t going to do this – they will simple go somewhere else.
Can you help?
thanks
David
Hello @markshipley77,
Please check the doc for all downloads table here:
[wpdm_all_packages] – List all downloads in tabular format in a page
You can specify columns here, for column data use title
instead of page_link
to remove the link from there title.
Yes, you can remove icon with thumb, that also mentioned in the doc above.
Hi,
I updated today to the newest version of WPDM and my (custom) template shows all downloads wrong. I want them to be in a row and not one under the other, like it was before updating the plugin. Dear Support, can you send me a solution for that.
Example: https://pressebereich.yupik.de/download/silicium/