This reply has been marked as private.
Just purchased your all access pass, the first thing I downloaded was the Membership plugin, but it says FILE NOT FOUND.
Also, where can I find the chat support.
I have found the issue, I hope our developer should look into this. In the meanwhile, you may continue with this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
thanks
Hello I just have the following problem and maybe you can help me:
I have created a category “Vocational school”. Because of the better overview there are more categories within this category – for example: “Electrical Engineering”.
With the following code I call the parent category:
[wpdm_category id="vocational school" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="0" paging="1" orderby="id" order="asc" items_per_page="5" cols=1 colspad=2 colsphone=1]
Now I have the problem that the downloads from electrical engineering are also displayed in this area. Is it possible to prevent this? I would like to have ONLY the downloads from “vocational school”.
Thanks, Dietmar
Hi,
You shall find the tracking user downloads option from the Downloads > Stats > Download History
section, please check and I hope it may help you
thanks
If you are claiming All Downloads Table of Gutenberg block issues, there are working fine from my side, can you please elaborate more on your issue, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks
Hi,
For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:
- Upload is not working
- Showing “Invalid File Type” error when trying to download
Here is the reason and solution:
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.
or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue
thanks
You can query all downloads/packages from one or more categories by using this shortcode.
[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="template name or ID" cols=4 colspad=2 colsphone=1]
for more details please check here
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Hi @guardian88,
Hope you are well.
JStable only works with the below shortcode.
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
More details can be found here.
However, you can use the below shortcode instead.
[wpdm_search_result init=1 template="link-template-default" cols=1]
More details can be found here.
Thanks.
Hi there,
Can you please advise me on how can I display a total downloads of a specific category on a page?
A sum of all downloads of that category!
Many thanks
Hi,
For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:
- Upload is not working
- Showing “Invalid File Type” error when trying to download
Here is the reason and solution:
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.
or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue
thanks
Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks, I hope you have understood
This reply has been marked as private.
Hi,
Sorry for the delays.
Please check the doc here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, there is a way to add the author name and other author-related info with the table.
When adding a shortcode order="ASC/DESC"
indicated the sort order, you either add order='ASC'
or order='DESC'
, field_name
should be replaced by the field name you want to sort, for example, if you want to sort by title, order_by="field_name"
should be order_by="title"
.
To add a category filter, use parameter categories='CATEGORY_SLUG'
, here replace CATEGORY_SLUG
with an exiting category plugin from your category name.
However, everything is explained on the doc URL mentioned above. However, please let me know if anything is not clear in the doc.
Thanks.
Hi,
For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:
- Upload is not working
- Showing “Invalid File Type” error when trying to download
Here is the reason and solution:
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.
or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue
thanks
Hi!
I’m trying to install the registration payment for new users (to different pricing plans).
I have some questions:
– Can I have a separate register page for the different membership plans? Because there is only one option if you go to Downloads > Settings > Front-end access > Register page
– How do I install the payment? Installing the register form works well, but I don’t see any payment options or billing info/forms. Do I have to use any add-on or … ? I did read the Docs on this site and tried all the options, but I can’t seem to find it.
For example: this is the sales funnel I want to create
Our ‘register for free’ page > register form (no payment required) > login page
Our ‘pricing page’ > ‘Basic plan’ page (with more details about the plan) > register form > billing details > payment > login page
How do I create this? Can you help me? 🙂
EDIT: I’m going to use the Mollie add-on.
Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks, I hope you have understood
Hello, I am opening this request regarding your PRO extension. I would like to know how I can make the download archive page limited only to registered users based on the selected access levels (http://marcomirabito.it/businessonweb/all-downloads/) Currently it is also downloadable to everyone.
Also I would like to understand how to make the downloads assigned to that user appear in the user’s dashboard. Only the latest downloads appear.
Sorry for my english and best regards
Marco
—
Hi,
For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:
- Upload is not working
- Showing “Invalid File Type” error when trying to download
Here is the reason and solution:
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.
or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue
thanks
This reply has been marked as private.