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In reply to: Sort by upload date not working
Hi Nayeem, 4 months later this issue has happened again. https://verbrec.com/investor-centre/asx-announcements/
Nothing has changed on the site, apart from required updates.
The code we are using to display is: [wpdm_all_packages items_per_page="8" categories="2018-asx-announcements, 2019-asx-announcements, 2020-asx-announcements, 2021-asx-announcements" jstable=1 order_by="date" order="DESC" cols="title,file_count,download_count|categories|upload_date|download_link" colheads="Title|Categories|Upload Date|Download::155px"]
We need to order our downloads by UPLOAD DATE.
If you could please advise of the best course of action it would be appreciated.
Hi
I have purchased (Download pro 5) License Key 02773-37318-75320-97847, Order# WPDM5EC7E4269E6E9
WPDM Directory Add-on (Archive Manager) Pro License Order ID# WPDM5EC66DCF8809B
WPDM Accordion Pro License Order ID# WPDM5EC66DCF8809BHowever, none of them register on my site. It says I do not have Pro
The Plugins page says I am running the most up to date version of them all, but when people try and download anything it says there is no Pro version
I keep trying to update Download manager in but Downloads / settings / update
But WPDM Directory Add-on ( wpdm-archive-page.zip ) just keeps saying “Please Wait” for hours
WPDM Accordion ( wpdm-accordion.zip ) says “expired”, and when I try and install it, it just says “Order does not belong to you!” on your website, and will not let me install the new purchase!
There is no-where to enter the Pro license key and put Pro in.I had to get someone else to code the link templates, and the page templates and I am scared that if I uninstall and reinstall it, I will lose the templates, and I don’t know how to reinstall them.
Please can you help?Website: https://theblueshield.org/resources/documents/
Thank you,
Emma
In reply to: Shortcode that includes Tag and Categories
Hello @sandor-nemethgmail-com,
You can use the below shortcode then.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/
However, please open a separate ticket in the future to track and give you a better solution to your problem ASAP.
Thank You.Hi @wpdj30,
Hope you are well.
First of all, make sure that the template is located underDashbaord>Downloads>Templatesand you have selected the corresponding template in the Elementor block.
If, still the problem exists then visitDashboard>Downloads>Templates>Link & Page templatetabs.
Hopefully, your problem will be solved.
Thank YouIn reply to: Issue with Category Restrictions
In reply to: Files not showing in the frontend
Here is the Category shortcode. You will find other shortcodes here.
But as you are using TinyMCE add-on for now just change the
item_per_pagetoitems_per_page. Our developer team working on it, soon this little problem will ne solved.Thanks
Hello @hamidpeya,
Hope you are well. if you are talking about, Download History entry problem that causing loading admin dashboard. you can also reset download stats from
Downloads > Settings > Privacy > Delete All Stat Dataas I image attached,
please check
Thank you and regards
In reply to: Critical Error when updated from FREE to PRO version
For at least the last week I’ve bene unable to attach any dropbox files to my downloads. I have the necessary paid plugin and it has always worked without issue. Now when I try to create a new download I can go through all the steps to attach the DB file but nothing every actually attaches.
I tried disabling all plugins but the ones for download manager to rule out a conflict but the files just won’t attach.
Hi @thehawkman,
You can select a specific category for all the similar topic files, then use this shortcode and add that category slug on the shortcode. You can add those names in the title. I think, it will look like what are you looking for.
Thank you
In reply to: Email Lock Submit Button Not Working
I have checked all of my plugins. No conflict to be found.
I’m not sure what you checked when you were in my site – but it’s the template that isn’t working. I created a new template without the download_link_extended and I can get that one to work in preview as well as on my live site after clearing the cache. It must’ve happened with the new update to 6.0.6? I didn’t have this problem until then.
Here’s the problem – I do NOT want to switch my template for all 250 downloads. What can we do to fix this?In reply to: Lazy download plugin not working after WPDM update
Allright, the “Use Global” setting works! Thanks!
One more thing: I noticed that the Progress bar is missing from the Waiting Page (https://clearskies.eu/csog/downloads/downloading/) is missing.
In reply to: Lazy download plugin not working after WPDM update
You can reproduce the issue by yourself by clicking any of the download buttons on the page I provided the link to. The same goes for any other download page and buttons. I will not make a screen recording of something you can do yourself by means of a single mouse click.
Here is the link to a package (the top one, nr. 33 on the page I linked to): https://clearskies.eu/csog-downloads/dsf-ootw-21-33download/
The lazy download plugin should lead to this waiting page: https://clearskies.eu/csog/downloads/downloading/
Instead, the download starts immediately. Has something perhaps changed in the required shortcode that is required on the waiting page?As stated, all was well until I updated WPDM.
Hi,
A few days ago I updated WPDM to the latest version. That caused Lazy Download to disappear from the settings menu. I removed the Lazy Download plugin (deactivated and deleted from the server) and reinstalled the latest version. While it did appear again in the settings menu, the plugin is not doing anything. Downloads are not “lazy” but download immediately. For example, on this page of my website: https://clearskies.eu/csog/downloads/dsfootw/
The plugin is set to Enable Lazy Download and the individual downloads are set to either Enable or Global. Neither setting for the downloads make a difference, nor does toggling the settings from enabled to disabled and back.
What I suspect is the problem, is that the redirection to the set Waiting Page is just not happening.
Looking forward to your solution.
In reply to: Problem after installing update
Hallo, thank you very much. I have now changed it as described and updated the plugin. Now it shows me the downloads 🙂
The font is now bigger and the button smaller than before. Is the a chance to change it?
Thank you for your great support!
Regards,
MartinIn reply to: Email Lock Submit Button Not Working
Hello @chesayscheryl,
I see email lock and download is working fine. Please check this screencast.
Also, please check now categories are fetching properly, as the shortcode was not correct. However, please keep the parameter valueitems_per_page="15". But, if you want to set more value on that parameter then you have to increase your server memory limit or the page might not save/ will crash.
Shortcode details can be found in the below link.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
Thank YouIn reply to: Email Lock Submit Button Not Working
Hi Humayon,
All of my add-ons were updated before I opened this ticket.
I am having this problem on all of my packages but here is a URL for reference: https://www.thatswhatchesaid.net/free-rainbow-svg-files/
Also, my categories are not pulling up either as this page is supposed to pull a category and display and you can see it is blank: https://www.thatswhatchesaid.net/printable-downloads/
I will send login information as well as password for the password-protected page so you can see what I am talking about in the next comment.
Thanks
In reply to: Problem after installing update
Hi @fscedfu,
Please update your WPDM Pro to the latest version6.0.6first and then use the updated shortcode mentioned in the below link. As you can see template parameter should be link-template ID and make sure it exists underDownloads ► Templates.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
Please check this and it’s working fine.
Thank youIn reply to: Problem after installing update
In reply to: Datatable shows no items
In reply to: Problem after installing update
Hi @fscedfu,
No, I haven’t change anything yet.
After the update please Go toDownloads>templatesthen visit all tabs there.
It should solve your issue. If it does not then please share a link where the5cbda6187abge.phpis appearing.
Thank youIn reply to: Download Link Location
Hello,
The
[page_link]will show package title with package link.
Currently it is not possible by default to change the download button link to package link.
It needs some php customization indownload-manager > tpls/tpls3 > wpdm-all-downloads.phpfile,
please let me know, if you want the changes.Thanks
In reply to: jstable
Hello,
I am sorry that jstable is currently not possible with
[wpdm_category]shortcode.
You can check details here:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/However if you think it is useful, you can request this feature here then we may add this feature in future updates.
Thanks
In reply to: What’s up with displaying tags archive pages?
Hi Tanvir,
Tag cloud? wasn’t really after a tag cloud, just a way to list downloads that had been tagged in the same style as the way download category archives are listed elsewhere on the site that is, in columns. You can edit the template for categories, just wondered why there wasn’t a way to list tags using the same templates. More so because WPDM supports custom tags, and tag output in its templates.
Am using a tag plugin to organise and quickly tag lots of posts / downloads and another to group them together for easier reading on a directory page showing all tags organised by category. What I was after was to display tag archives the same way as category archives.
The theme developer wrote a small snippet of code for me to filter their column output so it worked with download manager taxonomies, so I have a solution now. Thank you for your input.
