Hello,
First condition is allow access. That can be set to a specific user group. which was set like this causing the denied access.
For details check: https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
After passing the ‘allow access’ logic, package will check ‘select member’ option.
suppose you assigned only a specific user group from allow access option, then you set the select member to a totally different user. It will override the allow access and the member will be able to download after he logins.
you can select member individually with this option. This is controlled with the advanced access control addon.
For details check: https://www.wpdownloadmanager.com/download/advanced-access-control/
By the way, the allow access will only show denied access replacing the download button but package name will be shown. On the other hand [wpdm_my_downloads login=1 template="link-template-panel"] will hide package names too for specific users.
Hello Peter,
I checked the advanced access control addon is working fine in your website.
I see you used the shortcode [wpdm_my_downloads login=1 template="link-template-panel"] for that post.
Also I checked the older version of advanced access control too, The shortcode of this addon always worked in this way that this shortcode would show packages only to the specific members only, even if he was the admin. [wpdm_my_downloads login=1 template="link-template-panel"] shortcode of page/post will only show to admin only if he is selected.
However the admin doesn’t need to see as he has already all the controls.
Let me know please if you have still any issue with this.
Thanks
The majority of pages have this issue when upgrading. Here is just one example
http://masterspasmedia.com/all-downshots/
When editing the page before the update, We have an option to choose a category, how the categories match, as well as an option to choose tags to match for the downloads. After the update, those options are not there, but only the ability to choose a category. I suspect this is part of the issue why pages are not displaying downloads anymore.
We have rolled back the update for the plugin. Again, updating the plugin completely breaks usability of the site.
The support login that was created for you to support is still active and has not been disabled.
Hello,
I updated Download Manager to latest version and all the add-ons.
Somehow the add-on Advanced Access Control didn’t indicate that there was an update. I was running version 3.0.4 and the latest version is 3.0.8
I downloaded and installed Advanced Access Control 3.0.8 manually. Now I have both versions in the plugin library but on the page that should show the packages that are connected to my user does not show. I’t says “0 Downloads are shared with you” but as an administrator I should have access to ALL packages?
Can you please help me?
Hello @puhl,
Hope you are well. please adjust the shortcode with this parameter orderby, it is working fine here,
https://dev.haaweb.net/wpdm-test/
you shall also be able to find the doc and proper parameters from here,
[wpdm_category] – Query All Downloads From One or More Categories
And I have checked your video, it is working fine from my side. can you please check it again
Thanks you and regards
Hi @mdjmiah,
Sorry for the inconvenience.
Maybe you are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hello, thank you. I have just tried it as described, after installation go to the template tabs but the error still exist. No downloads are displayed 🙁
Installing the old verison and it is ok.
Do you have other ideas to install the update successfull?
Thank you.
Regards,
Martin
Hello, I still have the same issue, just bought the Advanced Access Control and was thinking by following the documentation that i’ll be able to show only the files assigned to a specific user using the [wpdm_my_downloads login=1] code but it’s not going like that as this code show as well all the others files available to download, i’d like to show only the files assigned to this user. The previous discussion on this topic gave some solutions about that ?
Regards,
Hi,
I have fixed the All Downloads Page issue by installing Guttenberg Blocks for download manager, but I am still having the issues in the Admin section.
As said above with you temp login it shows fine but with my login I still get that error?
Thanks
Hi Humayon,
I have found the issue.
When I log in with your temp details I can see the file list on the admin section, when I login with my details I get the message as above and am unable to see them, so I am thinking that it is an issue with my privileges?
This is the code I have in the All Downloads Page.
<!-- wp:download-manager/packages {"items_per_page":"17","template":"link-template-calltoaction3.php"} /-->
You can see this under Text and not Visual in the editor.
Hello @ukfastcar,
In my inspection, I found that the Downloads►All Files section is working fine. Please have a look at this.
Also, in the above-mentioned link, there is no shortcode used that’s why it’s showing blank like this.
Can you please let me know how it was showing before?
Thank you
Hi Humayon,
It has not been resolved on my end as I still see the same issue and now have a further issue.
In the admin section – Downloads – All Files I still get the same error
Also now on the home page when I click All Downloads link the page shows but with now download links?
All Downloads
Thanks
Ian
Hi @fscedfu/,
Sorry for the inconvenience.
You are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved.
Thanks
Hello,
I’m listing packages with the Directory Add-On and a custom link_template.
[wpdm_archive cat_view="extended" link_template="5a7c0d281e05c" showcount="1" items_per_page="10" order_by="title" order="asc"]
After updating Download Manager from 5.4.1 to 6.0.5 and also updated all the Add-ons, it wont list the packages anymore because I get a JS-error: Uncaught ReferenceError: wpdm_asset is not defined
function getDownloads(cp, container, init) {
WPDM.blockUI('#wpdm-archive-page');
var scode_params = typeof wpdmap_params !== 'undefined' ? wpdmap_params : '';
jQuery('#wpdm-downloads').prepend('<div class="wpdm-loading">'+wpdm_asset.spinner+' '+__('Loading', 'wpdm-archive-pae')+'...</div>');
var from_date = ''; var to_date = ''
if(jQuery('#dates_filter').is(':checked')) {
from_date = wpdmap_sdate;
to_date = wpdmap_edate;
}
init = typeof init === 'undefined' ? 0 : 1;
jQuery.post(location.href, {
action: 'get_downloads',
cp: cp,
init: init,
search: jQuery('#src').val(),
category: wpdmac_category,
tags: wpdmac_tags,
orderby: jQuery('#order_by').val(),
order: jQuery('#order').val(),
from_date: from_date,
to_date: to_date,
date_col: wpdmap_dcol,
sc_params: scode_params
}, function (response) {
if(typeof container === 'undefined') container = '#wpdm-downloads';
jQuery(container).html(response.html+wpdmapPagination(cp, response.last));
WPDM.unblockUI('#wpdm-archive-page');
});
}
Why is not wpdm_asset defined? Can you please help me?
Hello @thehawkman,
Hope you are well.
For #1, please check option from Insert URL option as I attached image,
For #2, For creating an account and setting pages, can you please check these options as I image attached,
and you can also check, Admin Menu Downloads Settings Frontend for restricting role-based upload, please also check the doc here,
[wpdm_frontend] – Front-end Uploader UI / Author Dashboard
For #3, if you are trying to give role-based commission to the site users of their sales amount, From premium package add-on, and you can check the payout settings here,
Payout Settings
For #4, And for You are not allowed issue, can you please check the Allow Access option from the frontend uploader
I hope these may help you, please let me know if you have other queries
Thank you and regards
Hello,
Please update the WPDM plugin now. New version released 2hours ago. Query tag has been fixed.
you can follow the shortcode structure here: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/
Let me know if you still find the issue.
Thanks
Hi Tanvir,
Please check the screenshot.
I want a sidebar that shows the category of the download, most popular downloads, and want to remove all blog features…
What I can do? I just purchased the PRO version but it seems not work.
Packaa
Thanks Kabir.
The solution you suggested me, means that I have to rearrange all my pages, all my categories and all my downloads.
Since it is no longer possible to restore the original document sequences exposed on each page, this will require a lot of work …
The WPDM Widget Pack is not what I need, I need the WPDM ListPackages widget or a way to automatically restore/convert it into a different WPDM widget but with the same functionalities.
Am I the only one who has reported this problem?
If a widget existed, why was it removed for no reason and not reported in the plugin’s change log?
Cheers!
All Pages are Broken due to Download Manager Pro
https://blackvue.com/downloads/
Currently, we have deactivated it and the website working properly.
Please help me out on this
Could you clarify what the CSS issue was and where you found it? I am still seeing the same thing with the login box that you sent in the screen shot when in incognito mode. If I use my wp-login account I can then see the downloads page but only when I am logged into a WordPress account. This is the same as before where I can only view the downloads page when I am logged into WordPress however, for this site we don’t allow others to make accounts so they wouldn’t be able to view the page in its entirety.
-
This reply was modified 3 years, 9 months ago by
ClearTouch.
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Hello @robcasella1,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
wpdm_my_downloads shortcode is from this addon:
Advanced Access Control
Make sure you have updated this to the latest 3.0.5 version.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it? I see this while trying to access your site.
Best Regards
Hello @eammendola,
Hope you are well.
wpdm-all-downloads.php is renamed as all-packages-shortcode.php, and the file location is /download-manager/src/Package/views/, however the template customization rules are same as mentioned here.
Thank you
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