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Hi Humayon,
All of my add-ons were updated before I opened this ticket.
I am having this problem on all of my packages but here is a URL for reference: https://www.thatswhatchesaid.net/free-rainbow-svg-files/
Also, my categories are not pulling up either as this page is supposed to pull a category and display and you can see it is blank: https://www.thatswhatchesaid.net/printable-downloads/
I will send login information as well as password for the password-protected page so you can see what I am talking about in the next comment.
Thanks
Hi @fscedfu,
Please update your WPDM Pro to the latest version 6.0.6 first and then use the updated shortcode mentioned in the below link. As you can see template parameter should be link-template ID and make sure it exists under Downloads ► Templates.
[wpdm_category] – Query All Downloads From One or More Categories
Please check this and it’s working fine.
Thank you
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Hi @fscedfu,
No, I haven’t change anything yet.
After the update please Go to Downloads>templates then visit all tabs there.
It should solve your issue. If it does not then please share a link where the 5cbda6187abge.php is appearing.
Thank you
Hello,
The [page_link] will show package title with package link.
Currently it is not possible by default to change the download button link to package link.
It needs some php customization in download-manager > tpls/tpls3 > wpdm-all-downloads.php file,
please let me know, if you want the changes.
Thanks
Hello,
I am sorry that jstable is currently not possible with [wpdm_category] shortcode.
You can check details here:
[wpdm_category] – Query All Downloads From One or More Categories
However if you think it is useful, you can request this feature here then we may add this feature in future updates.
Thanks
Hi Tanvir,
Tag cloud? wasn’t really after a tag cloud, just a way to list downloads that had been tagged in the same style as the way download category archives are listed elsewhere on the site that is, in columns. You can edit the template for categories, just wondered why there wasn’t a way to list tags using the same templates. More so because WPDM supports custom tags, and tag output in its templates.
Am using a tag plugin to organise and quickly tag lots of posts / downloads and another to group them together for easier reading on a directory page showing all tags organised by category. What I was after was to display tag archives the same way as category archives.
The theme developer wrote a small snippet of code for me to filter their column output so it worked with download manager taxonomies, so I have a solution now. Thank you for your input.
Hello @victorresjr,
Can you please elaborate on WDDP term? For WPDM, please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks, I hope you have understood
Thank you and regards
For example, this page:
http://masterspasmedia.com/all-features/
Should only show image downloads with the category ‘Photography’ and have the tag “features”.
When that is selected in the package block editor, it shows all photography. Not just photography with the feature tag. How can we limit ALL other photography except tags that are stated?
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Hello,
First condition is allow access. That can be set to a specific user group. which was set like this causing the denied access.
For details check: https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
After passing the ‘allow access’ logic, package will check ‘select member’ option.
suppose you assigned only a specific user group from allow access option, then you set the select member to a totally different user. It will override the allow access and the member will be able to download after he logins.
you can select member individually with this option. This is controlled with the advanced access control addon.
For details check: https://www.wpdownloadmanager.com/download/advanced-access-control/
By the way, the allow access will only show denied access replacing the download button but package name will be shown. On the other hand [wpdm_my_downloads login=1 template="link-template-panel"] will hide package names too for specific users.
Hello Peter,
I checked the advanced access control addon is working fine in your website.
I see you used the shortcode [wpdm_my_downloads login=1 template="link-template-panel"] for that post.
Also I checked the older version of advanced access control too, The shortcode of this addon always worked in this way that this shortcode would show packages only to the specific members only, even if he was the admin. [wpdm_my_downloads login=1 template="link-template-panel"] shortcode of page/post will only show to admin only if he is selected.
However the admin doesn’t need to see as he has already all the controls.
Let me know please if you have still any issue with this.
Thanks
The majority of pages have this issue when upgrading. Here is just one example
http://masterspasmedia.com/all-downshots/
When editing the page before the update, We have an option to choose a category, how the categories match, as well as an option to choose tags to match for the downloads. After the update, those options are not there, but only the ability to choose a category. I suspect this is part of the issue why pages are not displaying downloads anymore.
We have rolled back the update for the plugin. Again, updating the plugin completely breaks usability of the site.
The support login that was created for you to support is still active and has not been disabled.
Hello,
I updated Download Manager to latest version and all the add-ons.
Somehow the add-on Advanced Access Control didn’t indicate that there was an update. I was running version 3.0.4 and the latest version is 3.0.8
I downloaded and installed Advanced Access Control 3.0.8 manually. Now I have both versions in the plugin library but on the page that should show the packages that are connected to my user does not show. I’t says “0 Downloads are shared with you” but as an administrator I should have access to ALL packages?
Can you please help me?
Hello @puhl,
Hope you are well. please adjust the shortcode with this parameter orderby, it is working fine here,
https://dev.haaweb.net/wpdm-test/
you shall also be able to find the doc and proper parameters from here,
[wpdm_category] – Query All Downloads From One or More Categories
And I have checked your video, it is working fine from my side. can you please check it again
Thanks you and regards
Hi @mdjmiah,
Sorry for the inconvenience.
Maybe you are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hello, thank you. I have just tried it as described, after installation go to the template tabs but the error still exist. No downloads are displayed 🙁
Installing the old verison and it is ok.
Do you have other ideas to install the update successfull?
Thank you.
Regards,
Martin
Hello, I still have the same issue, just bought the Advanced Access Control and was thinking by following the documentation that i’ll be able to show only the files assigned to a specific user using the [wpdm_my_downloads login=1] code but it’s not going like that as this code show as well all the others files available to download, i’d like to show only the files assigned to this user. The previous discussion on this topic gave some solutions about that ?
Regards,
Hi,
I have fixed the All Downloads Page issue by installing Guttenberg Blocks for download manager, but I am still having the issues in the Admin section.
As said above with you temp login it shows fine but with my login I still get that error?
Thanks
Hi Humayon,
I have found the issue.
When I log in with your temp details I can see the file list on the admin section, when I login with my details I get the message as above and am unable to see them, so I am thinking that it is an issue with my privileges?
This is the code I have in the All Downloads Page.
<!-- wp:download-manager/packages {"items_per_page":"17","template":"link-template-calltoaction3.php"} /-->
You can see this under Text and not Visual in the editor.
Hello @ukfastcar,
In my inspection, I found that the Downloads►All Files section is working fine. Please have a look at this.
Also, in the above-mentioned link, there is no shortcode used that’s why it’s showing blank like this.
Can you please let me know how it was showing before?
Thank you
Hi Humayon,
It has not been resolved on my end as I still see the same issue and now have a further issue.
In the admin section – Downloads – All Files I still get the same error
Also now on the home page when I click All Downloads link the page shows but with now download links?
All Downloads
Thanks
Ian
Hi @fscedfu/,
Sorry for the inconvenience.
You are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved.
Thanks
