Im using DM Pro with Amazon S3 addon. Im using sync function to upload old files to amazon but now, any file that originally contained a space is being double encoded as %2520 which is breaking the download link.
In admin, under Attached Files, I see the link as file%20name%20etc.pdf but when I click download on the frontend, the url is showing up as file%2520name%2520etc.pdf and i get an xml error screen that shows
NoSuchKey
<key>downloads/wp-content/uploads/download-manager-files/file%20name%20etc.pdf</key>
going forward, i can ensure that there are no spaces in filenames but i have thousands of old files that need to be fixed.
solution?
Hello,
Thanks for contacting WPDM Support forum.
I have just checked all the links and downloads.
Haven’t found any related issues in category thumbnails and the download button. It seems all working properly.
Let me know please if you are still facing any issues. You can also record screen about the issue using tool like this to understand better.
Thanks
Tanvir
Hello,
Glad to see you again. Here all the answers listed:
1. You can change fonts from Downloads > Settings > User Interface
For further changes you may need to add custom CSS in custom theme.
2. You can change from Downloads > Settings > User Interface
to change colors
3. If featured image is higher in resolution, it will already fit the full card. You can check the example page I added the shortcode <a
href=”https://staging.mmpeacemonitor.org/resources/” rel=”noopener” target=”_blank”>here.
4. It can be done by modifying link template codes and adding custom CSS there.
5. Top filter bar design can’t be change with the shortcode, however, you can remove that using toolbar=0
parameter in shortcode.
6. To show update date you have to use template tag [update_date]
in the link template. More details about template tags can be found <a
href=”https://www.wpdownloadmanager.com/doc/templates/template-tags/” rel=”noopener” target=”_blank”>here
7. This can be done by adding custom CSS to the link template. There is a place is provided for adding custom CSS.
Thanks
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Thanks Tanvir,
The page template was default, I’ve made sure the link template is too, unfortunately the problem still persists.
Please see URL below
Please let me know if you require admin access and I will allow.
Many thanks, James
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Hello Andrew,
Sorry for all the confusions.
Just follow:
1. Remove the currently related pages of dashboard.
2. Create new pages separately for login, dashboard and profile then set from Downloads > Settings > Front End access
also add suggested shortcodes in the newly created pages separately.
3. To add any additional contents, just add the contents on the created pages before or after shortcodes.
And yes you can integrate any page builder or classic editor with the pages. Just make sure shortcode is applied properly.
I hope it will solve all the issues you are facing.
Thanks
It’s been another 3 weeks, any progress? Are the developers of this plugin looking at this bug or replying at all? I feel like this is quite a big bug. Anyone that wants files with permissions for certain users, but don’t want users to see every file and folder on the website, this WILL NOT WORK in Download Manager currently. Every user can see every file and folder. They just can’t open it. If ‘Hide Everything’ is selected it’s completely broken.
Even your own downloads section doesn’t work this way. When I go to download the plugin I don’t see a huge list of every plugin even the ones I don’t have access to.
Like I said perhaps I can get this issue fixed on my end and I can let you know the cost for reimbursement and send you the files afterwards that were changed?
If you can’t fix this bug, let me know so I can move on to another plugin because this website project has been held up over 2 months waiting for answers.
That seems like a bit too much for this.
Let’s take it step by step, because you send code earlier that you said would work, but did not for this view.
Please visit https://ateceos.wpengine.com/downloads-test/ and notice the layout.
How can I make sure that the TITLE of the product does NOT open a new page. You sent a piece of shortcode before that worked for a different layout, but not this one.
That is my biggest question right now.
If I need to edit the plugin files to RENAME “Categories” to Language and the “Tags” to Product Line, I can. But really, that should be something in settings, as more people than I want that ability.
I am super close. Just a couple more questions.
I have the new shortcode there: https://ateceos.wpengine.com/downloads-test/
[wpdm_archive_filter items_per_page=”12″ template=”link-template-default” cols=1 colspad=1 colsphone=1]
That was from your website.
1. How can I change the titling in the search sidebar? I want “Categories” to say “Languages” and “Tags” to say “Product Line”.
2. I need the title of each product to either go to the download or do nothing at all. I tried page_link=0 to no avail within the shortcode.
3. The line spacing in “Tags” is cramped under the search bar.
I made a little video so I can hopefully be clear and concise for you: https://share.getcloudapp.com/YEuWqe94
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This reply was modified 2 years, 9 months ago by
Russ.
Downloads > Settings > User Interface, change other colors in the modal lock window (border of text boxes, not only the button, for that reaosn I ask for CSS, font family is ok setup font that setting area, color no.
Also the Border Radius property setup wont affect the Border Radius of the buttons inside of the modal mail lock windows, I want a all buttons with not rounded borders.
How can now setup the buttons in proper way of the modal mail lock window?
Specially need border radius, and color if possible.
In case I select button background to none and want make the font more bigger there is no way to setup font size, and again here CSS will be useful.
Weight of the buttons font……no way to be configured. Again, CSS can be useful.
Font color of the buttons no way to be configured. Again, CSS can be useful.
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This reply was modified 2 years, 9 months ago by
Pablo Martin.
If you go to any of the pages noted in my next private reply, you’ll see that the downloads work fine from the button, but the PDF Viewer preview is showing “File not found” or it is just blank. Additionally, the audio files no longer play when you click the play buttons. This is not an issue of access/permissions, but an issue with the actual previews of these documents. Please advise!
Hello @Russcantu,
Using the parameter page_link=0
and download_count=0
in shortcode will disable the link.
More details and parameter can be found below:
[wpdm_all_packages] – List all downloads in tabular format in a page
For more customization you have to follow this doc to edit link template and you have to use a shortcode that supports link template like this.
Hope you understand.
Regarads.
Hello Jennyfer Moreno Shek,
For video player content will be available for all general download packages, But for premium/product packages, the preview will not come, you have to use the below template tag
[video_player_1200]
in your page/link templates from Downloads > Templates > Link/Page Template
, if you are unable to make adjustments, please refer/points on your requirements, and please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello, some help would be appreciated….
1. How can I create one membership where clients can pick no more than 4 items from the library every month?
2. How can I make my package https://www.reavic.com/my-downloads/preparing-for-the-housing-market/ look like this: https://try.wpdownloadmanager.com/download/video-player-play-download/
3. Tab “Add Ons” now shows a list of all plugins but it is making me purchase them, I purchased your megapack and I need to get stripe and paypal but I don’t see it on my download.
I appreciate the help that I’ve been getting but this plugin isn’t living up to my expectations, documentation lack details I am very confused and I been investing way to much time on this plug in wtih very few results. I really need someone to help or to get my money back since it isn’t working.
Questions
#1. How to make this page:https://www.reavic.com/my-downloads/preparing-for-the-housing-market/ look like this page: https://try.wpdownloadmanager.com/download/video-player-play-download/ I can’t believe a $100 + plug-in has such poor presentation even with a theme from the same company.
#2. How can I create a monthly membership that allows users to download only 4 products? I need for the products to be able to be purchased individually OR through that subscription.
Thanks
Hello Francesco Aprile,
I think for your packages, the packages are restricted with member roles. And you have set from Downloads > Settings > Basic > Access Settings > When user is not allowed to download:
is Hide Everything
. please check and let me know
Thank you and regards
This reply has been marked as private.
1. Yes! that was what I was trying to do, thank you so much! I wish I could change the font now.
2. One question, for the menu, I want to show a cart icon just like the one on your menu. An icon that lights up when there is something in the cart, what block can I use for that?
3. Also, we won’t have multiple vendors, how can I disable the author’s name so it doesn’t show under the assets for sale?
4. Is there a way for my reavic.com/members page to automatically redirect a person that’s already logged in to their dashboard when they click on that menu option?
5. Is there a “category” block that only shows the thumbnail associated with said category? For example, instead of the three thumbnails on the home page below the hero header, I want to show two thumbnails that would say “Memes” and “Videos”
7. How can I make my reavic.com/catalog page look more like this one https://graphicriver.net/presentation-templates
6. How can I shrink product image and bring description to the side of that image: https://www.reavic.com/my-downloads/then-now/
Thank you!
Hello, I recently purchased the lazy download add-on. Is there any kind of instruction on how to install it? It’s not shown up in the WordPress Download Manager Add-ons section as purchased. Can someone help me with that? I don’t want to do something wrong with my website and ruin existing downloads.
Hello Johannes Kröger,
Hope you are well. For controlling access for downloads for each user, you can check your packages, the Package Settings > Allow Access
option, and this Hide Everything
option from Basic Settings as I image attached,

please check and let me know
Thank you and regards
Hello simon khan,
Hope you are well. For adding package size, you may explore the doc here for Valid Data Field Names
[wpdm_all_packages] – List all downloads in tabular format in a page
and for adjusting the table column & row, please share the related URL.
And for categories filtering, can you please check this add-on and its demos,
WPDM Directory Add-on
please check and let me know
Thank you and regards
Hello Andrew,
Hope you are well.
Yes you can do it by using shortcode.
I have made an example for you.
For the related shortcode details please visit here
Thanks