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Hi, I’m trying to create a page template that will allow us to show multiple videos. We have packages where we have more than one Vimeo or Wistia video that we are inserting via URL, but all of the page template tags I have tried are only displaying the last video in the package on the page. I’ve tried testing with YouTube too and that also doesn’t work. Is there a way for the [video_player_1200x600] tag to display multiple videos stacked on top of each other?
Additionally, we are running WPDM version 7.2.1 and I see instructions to set a default page template here: https://www.wpdownloadmanager.com/doc/core-features-templates-page-templates/ but when I go to
Downloads > Settings > User Interface, I don’t see an option forDefault Page Templateas specified. Can you assist?I always hesitate to update Download Manager. Over the many years, I would say 50% of updates result in total breaking issues! I really dont understand the QC work being done before releases??
Now again all of the Formed locked downloads are now not functional. I need this looked at right away.
-Jason
We are experiencing a recurring issue where the cloud storage API credentials are lost or invalidated.
At least once or twice per day, we must go to: Settings → Cloud Storage and reconnect the pCloud / Dropbox credentials.Steps to reproduce
1.Configure pCloud (or Dropbox) in Download Manager Pro → Settings → Cloud Storage
2.Save the settings and confirm that downloads work
3.After several hours, attempt to download a file stored in Dropbox
4.The download fails with a message indicating that the file does not exist
5.Go back to Settings → Cloud Storage
6.Re-save the settings and reconnect the cloud account
7.The same file downloads successfully immediately after reconnectionEnvironment
• Platform: WordPress
• Plugin: Download Manager Pro
• Extension: pCloud Connector (also affects Dropbox downloads)Actual behavior
• Credentials appear to expire or disconnect automatically
• Manual reconnection is required 1–2 times per day
• Downloads fail until credentials are reconnectedThis affects production usage and requires frequent manual intervention, which is not sustainable.
Any guidance or fix would be appreciated.
We can provide logs or debug information if needed.Topic: New Updates = HORRIBLE!
Has anyone else experienced a completely jumbled and broken layout/them color/fonts/font colors/ ZERO CONTROL over widgets now embedded in download pages etc, etc, etc? My use is intended for simple downloads of custom voice files. Has been working fine with a basic theme installed and since this past Monday Night…. WHAM, everything is now beyond repair. Any theme change on my site does not carry over to the download pages. I am at the end of my rope trying to figure this out. Am I crazy or has there been something changed in the updates recently that is causing this? How do I revert back to 6.9 as others have mentioned? I have a pro license but cannot locate my original download of 6.9
Any suggestions? TYIAHi, after recent update our download packages which have attached dirs connected to them doesnt allow to download individual files, file icons show as links but nothing happens when clicking.
Even with “Single File Download” enabled it does not work. Anything else we can try?
My link template works fine with WPDM 6.8.9. After updating to 7.0.2 my template styling breaks (wrong colors). Here’s my code:
<div class=”card” style=”border-radius: 1px; margin: 5px;”>
<div class=”card-body”>
<div class=”media”>
<p class=”mr-3 img-48″ href=”[page_url]”>[thumb_96x96]</p>
<div class=”media-body”>
<h3 style=”font-size: 16px; font-weight: 400;”>[title]</h3>
<div class=”meta text-white-50 text-small mt-1″><i class=”fas fa-hdd text-white-50″></i> [file_size] <i class=”ml-2 far fa-arrow-alt-circle-down text-white-50″></i> [download_count] [txt=Downloads]</div>
</div>
</div>
</div>
<div class=”card-footer”>
<div class=”row”>
<div style=”line-height: 15px; font-size: 12px;” class=”col-6″><i class=”far fa-calendar”></i> [create_date]<br><span class=”[hide_empty:version]”><i class=”fas fa-code-branch”></i> [version]</span></div><div class=”col-6 text-right align-right”>[download_link_popup]</div><div style=”clear: both”></div></div></div>
</div>Have you changed template handling? What is your suggestion?
Hey team – free user at the moment, but considering buying 🙂
I hope you can help me with this – your help will influence my purchase.On my site i use WPDLM and publish large downloads that are always secured by recaptcha – I found it not working yesterday by accident and set about troubleshooting it.
I created a wordpress plugin specifically to log any errors in REcaptcha the process, here is the file output.
Are you able to provide any guidance to getg this to work ?[2026-01-08T01:17:12+00:00] Parsed: valid=NULL invalidReason= score=NULL errorMessage=Requests from this referer are blocked.
[2026-01-08T01:20:27+00:00] HTTP OUT: https://recaptchaenterprise.googleapis.com/v1/projects/bmsworld-humante-1767830430885/assessments?key=REDACTED
[2026-01-08T01:20:27+00:00] HTTP OUT body: {“event”:{“token”:”REDACTED(len=1700)”,”siteKey”:”6Ldhd0MsAAAAAO-REDACTED-Om-BKnrH9MoivmDoOMH”,”expectedAction”:”DOWNLOAD”}}
[2026-01-08T01:20:28+00:00] HTTP IN: https://recaptchaenterprise.googleapis.com/v1/projects/bmsworld-REDACTED-1767830430885/assessments?key=REDACTED
[2026-01-08T01:20:28+00:00] HTTP IN code: 403
[2026-01-08T01:20:28+00:00] HTTP IN body: {
“error”: {
“code”: 403,
“message”: “Requests from this referer are blocked.”,
“status”: “PERMISSION_DENIED”
}
}[2026-01-08T01:20:28+00:00] Parsed: valid=NULL invalidReason= score=NULL errorMessage=Requests from this referer are blocked.
First issues I’m having is on the back end.
The modal windoes for generating a temp link or any promopt that pulls up a modal window this plugin the opacity is set to 0 so I don’t see it.
`.w3eden .modal.fade .modal-dialog {
opacity: 0;
transform: scale(.95) translateY(-20px);
transition: opacity .25s ease, transform .25s ease;
}I have to manually go into the inspector and put it to 1 in order to see the content.
I also would like to know if there is a way to avoid the download page and just have a link that will prompt the email catupre and download after email validation. I don’t want to user to go to an additonal page. Most of the downloads are of single files.
