Search Results for 'all downloads'

Hi,

On our website we restrict users to 50 downloads, a member has hit this limit which I can see from their user, however the inbuilt stats report does not seem to be correct as it only seems to show 10 downloads by this user.

I have the Full Access Pack and need the add-on that shows full download history (by user, file, date) — not the Advanced Sales Report, but the one previously called “Advanced Reports” for tracking member downloads. It’s not in my download area and doesn’t appear in search. Please advise how I can get it or what has replaced it.

Thanks.

Hello dear support team,

I am using WPML and WPDM together. Currently, I have the following situation:

We have created thousands of downloads in German with great effort. Now we want to make these available in English as well (and later also in French and Spanish), including an English description. Since these are mostly drawings and CAD files, the files themselves do not need to be translated. Additionally, we use the shortcode of the “file container” on the product pages.

However, when I translate these downloads (via automatic translation, duplication, etc.), the system unfortunately creates a new download container for e.g. “English.” Annoyingly, not only does the shortcode change (meaning we would have to edit all products), but the container also loses the link to the uploaded file and the icon.

This would mean we would have to manually revise all multilingual downloads over several days. Isn’t there a way to retain the same container with its shortcode and linked file, and only translate the description?

We truly hope you can help us. Thank you in advance!

I need to have only preview/view option without allowing downloads. How do I configure the capability?

Dear team,

Unfortunately I have been confronted with some scrapers that are trying to systematically download content from my platform despite various security measures. I already have the Download Limit set to 10 daily downloads but scrapers are using IP rotation. I already switched to “send download link to email” but I notice that scrapers can use the same email >10 times.

Is there a way to also limit the same email being used daily? This would help a lot.

Thanks,

Kees

Trying to use the Packages (Query Download Manager Packages) block in our website. It generally works fine, but is missing the Title option in the sort selector appearing in the Block Settings. The only options we’re getting are:

– Publish Date
– Update Date
– Downloads
– Views
– Price

Please add Titles to this orderby dropdown in your packages block. The fact that you can do it from the front end filter in the toolbar but can’t set it as a default in the block is crazy. There is really no point in offering a block experience if it isn’t 100% comparable to the shortcode with the same name. Blocks are supposed to just make your shortcodes easier. Please don’t reply to this with a request to access my website. I have installed Download Manager Pro and the DM Blocks plugin on a generic fresh WordPress site with no other plugins and this feature is still missing so you don’t need access to my site to see see the problem. Other people have pointing this issue out to you in the past, but when they don’t provide website access you ignore them. This is so easy to duplicate you can practically do it with your eyes closed.

Being able to sort a block of packages by Title is a must for me. The fact it was left out of the block I find very confusing when you can do it with the shortcode and it is even included in the frontend filter options.

For example of other people that probably stopped using your plugin because you didn’t take action:

Sort on Title as default in Query Download Manager Packages

No Sort By Title in Packages widget of Download Manager Blocks

Yes, I know I can use your shortcodes and I am, but I want the easy of use a block represents. I look forward to hearing from you all soon.
J

My entire website is in Spanish, but when I add a price to a file for download, the default button appears in English. The price is displayed directly on the button, and the text is not aligned vertically to the button. How can I modify or correct this?

Hi WP Download Manager Team,

I’m a pro version user and love the product!

However, we’ve encountered an issue with the Download Limit feature: all downloads in our logs appear to come from the same IP (169.254.129.1), despite being accessed from different networks and browsers. This makes it impossible to enforce per-user limits correctly.

We suspect this may be because our site is behind Cloudflare, which forwards download requests through its edge IPs—so our plugin sees only Cloudflare’s IPs instead of the actual client addresses. Is there a recommended method to configure WP Download Manager (or the server) to capture the real visitor IP when using Cloudflare?

Thank you!

I’m listing all downloads in tabular format on a page – see https://www.sacb.co.za/industry-statistics-legislation/#legislation. How can I edit the titles using CSS to align them all to the left and not centre them?