I’m developing a website that now is on http://cash.cashmatic.it (but tomorrow night it will be on http://www.cashmatic.it)
I’ve installed WPDMPro and i’ve set in the Preferences “downloads” as WPDM Category URL Base
Next i’ve created a custom link in my menu that points to “/downloads/”
But when i click on Download menu, i obtain this page: http://cash.cashmatic.it/wpdmpro/wpdmpro/
I’ve created some packages and some categories (ie: http://cash.cashmatic.it/downloads/brochures/ ) but in the download pag i obtain only that unknow wpdmpro package 🙁
Where’s the mistake?
Please help
I also have the same problem with infotjidk
This problem was arises after using wpdm pro. During Free installation, my download was running very well an get 0KB after using pro license.
Already sent you the temporary admin access to support@wpdownloadmanager.com
please recommend
I have hundreds of files that I need to upload, and I do not want them all in one package. I want them all to be separate downloads. So how can I batch upload all of my hundreds of files? I can’t find any documentation on this.
This problem is not only for zip files – it is for all files including packages containing only one file (.pdf)
– I need to check it in your site, please send a temporary wp-admin login info to support@wpdownloadmanager.com
– need to edit code at wpdm-all-downloads.php
I also have this problem, if i deaktivate nextgengallery my downloads ok, by aktivate nextgengallery the downloads have 0Kb !!
I have the download manager 3.3.8 and when i try to download a PDF – the PDF is corrupt and won’t open. If NextGen Gallery is disabled, the plugin works great. When NextGen is active the PDF download is zero bytes (adobe says it’s corrupt). If NextGen is deactivated the PDF downloads properly. what can I do to solve my problem?
On a previously working site, the form that opens appears to be underneath the masking layer and visitors can no longer download the packages. This is is the same problem as reported here.
This can be seen live at http://ohs.us.com/resources/downloads/
it should work fine with category short-code, but only for [wpdm-all-downloads] short-code it shows blocked message rather then hiding package completely.
it may happen if size of all files in a package are larger then your server cache memory, anyhow please send a temporary wp-admin login info to support@wpdownloadmanager.com with forum post link, support team will check your issue
Shaon do you have any update for my issue? I am getting huge of negative feedback from my customers. They are not able to download at all files… Please respond asap.
Thank you!
When downloading a complete package from either the “Manage download packages” or from a page containing the wpdm_category shortcode, the following happens:
1) The page takes a long time to respond
2) A zip file download page appears (from firefox)
3) The download completes instantly and the downloaded file is only 0 KB in size.
I have tested this on the different machines, and all experience the same problem.
Please help!
Hi,
I’ve just purchased Download Manager Pro, it looks good I hope it will do what I need.
However I seem to have a problem with access to categories, it reports access denied even though I’ve given access to the role the user has.
Now I must point out I am using the “users role editor” plug-in and allocating multiple roles to a user. I am also adding roles to the user by PHP. The problem occurs when the category role is not the “primary role”
The strange thing is if I use the same role with a package it works fine. My thoughts are , you are slightly different code with categories to check roles than you do with packages.
To give you an idea what I’m trying to do, we are supplying a number of software products and for each product there are a number of downloads, we are creating a role per software product. So for a subscriber, we would also add roles for each product they own. Then set up a category per software product give each category in download manager access to the appropriate role.
So we have roles subscriber, HoleBASE and KeyLab, a particular user might have roles Subscriber and HoleBASE assigned to the them, so they should be able to access the HoleBASE category, but not access any KeyLab category. At the moment the user cannot access the HoleBASE category.
I hope this makes sense, as I say it seems yours category security works slightly to the package security
thanks for any help.
for [wpdm-all-packages] you need to see file “/download-mamager/wpdm-all-downloads.php”
UPDATE:
Hello again, thank you for your efforts Shaon but there is not progress after all… I should update your about my problem
First of all I have set the daily downloads to 3 but I get issues…
1. I have several complains from users that they get download-limit.txt when they are trying to download for first time after days of not downloading nothing at all. So they get limitation with no reason. I have checked their download history in the Package vs User and indeed they haven’t downloaded anything in weeks.
2. The second and Major issue for my sites security is that I still have users whom can download more than 3 files per day… Especially one user today have downloaded 20 or more of my precious video files. I really have to stop that because I am losing money when someone pays for one month and download hundreds of files when the limitation is 3 per day…
I am willing to pay you in order to fix this problem asap. I have had that problem and it drives me crazy..
Please respond.
Hi, am using WP 3.6 and Download Manager Pro. All works fine when clicking download link, filling out email address, email is sent with link like testsite.com/?wpdmdl=6&_wpdmkey=524354f37c787 but when click on that link in email, the site loads but the pdf file never downloads. Any suggestions of what I should be checking? Thanks
Same problem here. And i don\’t know how or where to ad the code you specified above. Can\’t you just make an update with all the functionalities please.
Part of my site which is acting up: http://www.zimdownloads.com/?page_id=237
I’ve spent hours on this already trying to achieve the same thing and finally figured it out.
NOTE: You do need to purchase the WPDM Directory Add-on for this to work.
1. To get the category buttons at the top you need to create your categories first in Download – Categories. Make sure you leave the field called ‘Allow Access’ empty.
2. Go to Downloads – Settings and at the very bottom is a drop-down called ‘Link Template for Archive Page’. I chose Bootstrap Thumbnail as it looks like the demo version but you can select what you like and see what looks best for you.
3. Now create a new Page on your blog and insert the following shortcode [wpdm-archive] and save the page.
4. Now view the page and hopefully it should all work.
I hope I haven’t missed anything. I’m not sure why the developer can’t add a simple step-by-step on the Docs page for this or better yet do a short video. It would save people a heap of time and save him repeated questions in this forum.
actually its server side tracking, should be browser independent. Anyhow I’m checking it with safari.
Hey there, thank you very much for your precious help! I’ve just tried and see if your fix is working and I am facing a strange thing…
When I get connected with Google Chrome I get the limit working fine. But when I am connected with the Apple Safari there is no limitation at all. I’ve downloaded 10 files when the daily limit is 3.
Do you have any idea why this is happening?
Thank you very much again for your help!!!
I have just sent you the temp login info in your email. You will see an email about a web site called http://www.teachme.gr
Thank you very much!
you need to change code for that.
Filename: wpdm-all-downloads.php
line# 30,
before ?> add:
$ext = $file['icon']?$file['icon']:$ext.".png";
line# 31
replace $ext.'.png' with $ext
you need to edit file wpdm-all-downloads.php , remove page url from there to disable page link.
not working yet ..
new massage :
==========
Fatal error: Call to a member function get_var() on a non-object in /home/site_name/public_html/wp/total.php on line 4
==========
it was a menu priority issue, please copy files from current installation when you need to move to new server.
