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In reply to: Admin View All Downloads messed up
matter is both pages are totally generated by wp itself nothing to do there from plugin side. anyhow showing fine here:
In reply to: New install – documentation
ok, I’ll add those with email. Thanks :), license number in admin menu downloads settings license tab
In reply to: Admin View All Downloads messed up
Shaon,
My only problem is that this plugin is the only one that does it. All the other one are fine.I am on a 19″ screen with 1280 x 1024
Attached is another screen shot of another plugin
In reply to: Admin View All Downloads messed up
it is not an problem actually, but looks like your monitor resolution is small and there are to many columns
Download Manager Version 4.1.0
Does any one else have this problem?
Please see screen shot of problem.Tried in Latest versions of Chrome and IE and have the same problem
In reply to: Micro Form pre-purchase question
In reply to: Micro Form pre-purchase question
@rebeccafonseca, “$package” array container all data about the package , but you need to know php to handle this.
@seamstobesew, download count should work fine, please give me a temporary wp-admin login info and the url where saw the download count is not working properly in a private reply. I’ll checkSince it’s been 3 weeks since I reported via email support that my download counter for the pro version isn’t working, I to would like this function, since I could manually add the download counts via the email I receive. However, I would like the email to tell me which download file the user downloaded since I don’t do member downloads. Is that possible?
In reply to: Download Link not working "Link Expired"
looks like http://www.firstclassmagazine.se/mediainformation/ all downloads are working fine.
as you are getting package info in callback function you can set up email for any specific packages or categories. you need write code to check if package is under the category.
I can successfully link to a directory and the files are listed but when I test the downloads all I get are download-manager-files.txt files. If I manually add a file to the Package it does work.
Please advise. Thanks
In reply to: No comments
Hi
I don’t use Nextgen… the problem is, if the plugin http://wordpress.org/plugins/wp-user-avatar/ is active, then all downloads ending as a zero byte file.We just purchased the plugin today, along with Advanced Access Control.
We need to have files available on a per-user basis, but we don’t want users to see the files of other users. “Only Block Download Link” won’t work because we don’t want the other users to see files they can’t download. The “Hide Everything” option makes it so the user can’t see anything at all, even if they have permissions on some of the files. I would like to add the desired functionality myself, to hide only the downloads that the user can’t access. Then the plugin would be perfect.
However, now the plugin is not displaying any downloads at all using the following shortcode: [wpdm_category id="2" order_by="create_date" order="desc"]
See attached screenshot. Let me know if you would like me to send over the admin login to poke around. I had installed a few post permissions plugins, but they are uninstalled now. Thanks.
Hi Shaon,
When you say access to everything, what do you mean?
What do you mean by “wdpm-extended-shortcode” add-on is not translation ready. Does that mean I cannot use it yet?
On a more serious note, when I try and visit the site now it comes up with:
Oops! Google Chrome could not find padi-downloads.com
Access a cached copy of padi-downloads.com
Are you still working on the site? What do we need to do to reset it?
John
In reply to: Downloads redirect to homepage
In reply to: Bewildered by Installation
I DID have the free version installed. And a number of files had been uploaded to the site. My reluctance to simply install my-best-guess zip file is based on my fear of destroying all the work that had been done with the free version.
So, I assume the instructions for installation are:
— Install “download-manager-4.0.7.zip” in Plugins
— Install the “add-on”
— use “Copy to premium” on “Downloads Settings” page.Which leaves me with these questions: where and how do you install the “add-on”? Is the “add-on” actually a “plug-in”?
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“7. If you had free version installed earlier and need to import data to pro version, please download, install and activate the add-on here: http://www.wpdownloadmanager.com/download/copy-to-pro/”
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I thank you for your help in this. I appreciate your offer to set it up and likely will take you up on that if I cannot clarify the installation instructions. I do not want to obliterate someone else’s hard work, since it was my mistake installing the free version instead of the pro.In reply to: Editing Email Lock to capture Phone number
Hello,
I need the email lock/subscribe feature to also capture and store the phone number in a custom field to be accessed in the ‘subscribers’ section. I thought for sure this would be easy to accomplish with the PRO version but sadly it doesn’t seem to be. So I purchased the FORM addon hoping that’s what I needed, but it does not store information in the ‘subscriber’ list either, I really feel like I’ve wasted my $66 dollars right now.
My overall goal is to allow downloads only after the user has put in their Name, Email, and Phone number and that information then be stored in the Subscribers section. Please help. Is there a certain php file we need to be looking at?
In reply to: Updating from WPDM Pro v3 to v4
Yes, simply install and activate it as regular plugin. after that, go to Downloads Settings Migrate tab
In reply to: Help – downloads not showing after update.
In reply to: Can't view PDF when downloading from website
In reply to: File does not download. Opens in the browser
I was hoping that you were still online @Shaon I have been waiting 15 minutes to hear back from you…I do not understand what I am doing wrong. I created a folder on my server that has my free downloads, then I created a package using —> url/freedownloads/filename — what am I doing wrong that it does not download? Obviously it links to the file because the file opens in the browser, why isn’t the file automatically downloading? It automatically downloaded in the free version. The only reason I upgraded to paid version is because the video file I wanted to make available for download was too big — support in that forum told me that I had to get the pro version for bigger files, but now I’m running into problems that I didn’t have in the free version.
I am beyond frustrated with the level of service from the plugin and the support I’ve been receiving. If the plugin was free I could understand, but $45 for such inconsistent and unhelpful answers feels awful. If you cannot answer my simple question then please issue me back a credit for the plugin.
