Search Results for 'all downloads'

It is on a test page which is never published, just used for trial purposes. Its url is sharons test page, but this is what I’ve tried [wpdm_package_all] which doesn’t work. I just want to be able to autolist all available downloads for a particular site. I have two sites both running this plugin, and all the data goes into one databank/data-table, but I just want some of them to show, not to show the downloads of the other site.

Hi Shaon,

I’m not sure you are understanding my issue.

I know I can restrict access based upon user groups (i.e. Admin, Editor, etc.) but the only group that is applicable is Customer (as we are using WooCommerce to manage 12 month memberships). However, once the 12 month membership expires, they would still be part of the Customer group and therefore still be able to access the individual download pages.

All I need is the ability to either stop the individual download pages being generated or apply the ability to restrict access to the page itself while still allowing access to the downloads on the custom pages I create for each category.

Sadly it’s not viable to undo all the setup and move over to a different membership system.

1. Thanks!

2. Basically I want visitors to see the package arranged by Create Date by default instead of by Title when they open my Download page.

Default View | Sort by Create Date

I also found out that Create Date has sorting problem
(refer Sort by Date screenshot above)

This might be a problem with jstable read date format because jstable=0 solved it. But we’ll lose the search/sorting functionality.
(I’m using dd/MM/yyyy format)

jstable=0

Screenshots from http://blog.akudarahanakmalaysia.net/downloads
(I’ve increased the limit to 50 so you can see what I meant if you want to test it)

Well, I uninstalled and reinstalled. I uploaded a fresh file. I got the same error on my test page. I disabled “Resumable Downloads”, saved the setting, and was able to download the file. I went back to settings, and the enable option was selected again. I was still able to download the file. So, I don’t know if that will fix it for additional files, or whether I need to go through the disable/enable step for each file, but it will work.

As for the ugly links that don’t fit in my sidebar, can I assume that is something the Pro version will allow me to fix?

I just noticed another thing. When you set package to “member downloads”, then if you click the download link without login it downloads a file called “permission-denied.txt”. This has a message saying “permission denied”.

Is this really the correct behavior or is it bugs?? It seems crazy!!

Shaon, What do you think? Here’s what my host provider found…

—- Host Provider Message Begins —–
We’ve dug into this further for you and upon extensive investigation I’ve discovered the cause of the issue.

Within the Staging site I tried creating a secondary sub-site for testing by cloning the main site over to a new sub-site. When loading the URL being requested however, everything worked as expected.

The cause of the issue is due to the ‘Link Template’ package being an option within All Packages > Link Template. By moving this item to the Trash, the remaining downloads display without any issues.

I’ve left this as-is on the Live site as I’m unsure of its exact utility in the Production environment, but you can see the effects of this on the Staging environment here: http://cef-wrc-wpengine-com.wrc.staging.wpengine.com/?wpdmtask=get_downloads&category=0

I would recommend reviewing the settings on the ‘Link Template’ page and perhaps adjusting them to different settings to prevent the issue in the future. Upon review, it looks like the package ID may be incorrect, per the contents of the package:

[wpdm_package id=3096 template="link-template-default-icon"]
[wpdm_package id=3059 template="link-template-default.php"]

Right now the two package Ids seem inconsistent. I’m unsure if this is intentional, However you may reach out to the Plugin developer directly to see if they’ve accounted for ‘Link Template’ being utilized within the Packages section.

—— Host Provider message ends ——-

Not sure what the package id has to do with archive shortcode when trying to display all in a file list…. Shaon, can you shed some light on this? What’s your take? I still get the “loading” icon on the live site.

Hey there Shaon,
So I did contact our host provider. Here’s what they are saying back after trying to recreate the issue:
——-begin——-
Thank you for your assistance and authorization while we work on this. Checking into the issue further after pushing to staging, the problem appears to stem from this call in the code:
http://cef-wrc-wpengine-com.wrc.staging.wpengine.com/?wpdmtask=get_downloads&pg=3109&category=0
This specific URL is being called, but is causing a segmentation fault in Apache, which in turn causes a 502 in nginx, which then results in the “Loading” box being stuck on screen. This is not due to the memory limit, but is instead due to the code. Changing the category in the above URL to anything other than 0 will load correctly without an nginx 502 error. This leads me to believe the code isn’t designed to properly handle the category being 0, or the categories may be misconfigured. In either case, this is a problem with that specific plugin and is not related to the memory limit. While we’re unable to assist further with this, due to it being a coding issue, presenting the information I’ve just given you to the plugin author should help them diagnose the problem. Essentially, the above URL is the cause of the issue.
The site itself is actually functioning perfectly, outside of the initial loading box. Clicking any button for the downloads works fine to expand the boxes and removes the Loading box, as well. So, the problem is only present on the initial load of the page. It is still a problem, but if it were a memory limit issue, the functionality of the site altogether probably would not work correctly.
If the developer of that plugin gives you any other information about server settings we can help with, please let us know and we can assist if we’re able.
——end——–
In turn, I responded….
Thanks for your answer David. The only trouble I have with your response is that that same code loads successfully on the parent site of the multisite install. See page: http://wrc.wpengine.com/jd-test-wpdm-archive/
So how does one page work, and not the other?

Idea on what to try next? The categories look fine. There are only 6. There are only about 10 packages. This shouldn’t be happening.

Still an issue after making a memory limit change. We will be using this plugin on about 20 subsites for all our downloads. We need this to work like it does for other companies.

The log refers to:

“[WPE Monitoring] Stopwatch php.pod-3147.function.session_start.duration exceeded 200ms.”

Here’s the code added to our wp-config.php file on wrc install to increase PHP memory limit:
define( ‘WP_MEMORY_LIMIT’, ‘512M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

I’m checking with our provider to be sure that on a multisite install that the memory increase affects subsites as well.