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AuthorSearch Results
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Oct 9, 2024 at 3:24 pm #200244
In reply to: Download Limits Add-On Not Tracking Properly
Courtney HuberParticipantThis reply has been marked as private.Oct 5, 2024 at 12:39 pm #200068
CarinaParticipantOh, ok. It would make more sense that all downloads (bundle or single) are treated the same way regarding the lock. From my point of view there is now advantage to have no lock on the file list of the bundle, while the bundle is locked. Either I lock all or none.
Oct 4, 2024 at 2:20 am #200011In reply to: Pre-Register Users possible?
Nayeem RiddhiModeratorHello Carina,
Hope you are well. Can you please elaborate more on your issue? Do you want to restrict downloads with the
Allow Accessoption with a certain role? And do you want to register the user manually by admin from theWP-Admin > Users > Add Newsection? Please kindly check and let me know.Thank you and regards
Oct 3, 2024 at 5:05 pm #199998In reply to: PCLZIP_ERR_BAD_FORMAT (-10) on update
Nayeem RiddhiModeratorHello Chris,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > pluginspanel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboardPlugins > Add Newoption. I hope, thus it will resolve your issue. For theDownload > Settings > Updatesoption will may not work properly for some server settings. please check and let me know, if you have any queries.Thank you and regards
Oct 3, 2024 at 4:41 pm #199996Topic: PCLZIP_ERR_BAD_FORMAT (-10) on update
in forum Download Manager Pro
Christoph BockhackerParticipantHi there,
when I try an update (in this case 6.5.8 to 6.6.0) this error happens:
Aktualisierung fehlgeschlagen: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureWhen I try via wp-cli this output is given:
Anschalten des Wartungsmodus …
Herunterladen der Aktualisierung von https://www.wpdownloadmanager.com/?wpdmppdl=eyJkb21haW4iOiJpbnRlcm4yLmZlZy5kZSIsIklEIjoiMTU3MTciLCJvaWQiOiJXUERNNjI2N0QyMUQyQTNFOCJ9&ind=17163102886881&domain=intern.feg.de …
Using cached file ‘/usr/local/bin/wordpress-files/.wp-cli/cache/plugin/download-manager-6.6.0’…
Entpacken der aktualisierten Version …
Warning: Das Paket konnte nicht installiert werden. “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Abschalten des Wartungsmodus …
+——————+————-+————-+——–+
| name | old_version | new_version | status |
+——————+————-+————-+——–+
| download-manager | 6.5.8 | 6.6.0 | Error |
+——————+————-+————-+——–+
Error: No plugins updated (1 failed).When I try the link directly, it downloads the correct zip-file, but when I look at the cached file download-manager-6.6.0 it is a html-file with the line
<div class=’w3eden’><div class=’alert alert-danger’ data-title=’Error!’>Invalid Access!</div></div>Can you check, whether my license is working on your side?
Thanks, Chris
Oct 2, 2024 at 3:57 am #199916In reply to: Issue Updating
Nayeem RiddhiModeratorHello Eric Johnson,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > pluginspanel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboardPlugins > Add Newoption. I hope, thus it will resolve your issue. For theDownload > Settings > Updatesoption will may not work properly for some server settings. please check and let me know, if you have any queries.Thank you and regards
Sep 27, 2024 at 12:57 pm #199805In reply to: Invalid File Type (*.zip)!
Nayeem RiddhiModeratorPlease check now, I have adjusted
Upload Einstellungen > Allowed file types to uploadsettings fromDownloads > Settingssection. Please kindly check and let me know.Thank you again and kind regards
Sep 26, 2024 at 11:15 am #199725In reply to: File Cart Documentation
TahasinModeratorHere is the page template code:
<div class="row"> <div class="col-md-12"> <div class="card mb-3 p-3 hide_empty [hide_empty:featured_image]">[featured_image]</div> </div> <div class="col-md-5"> <div class="wpdm-button-area mb-3"> [download_link] </div> <ul class="list-group ml-0 mb-2"> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]"> [txt=Version] <span class="badge">[version]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]"> [txt=Download] <span class="badge">[download_count]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]"> [txt=File Size] <span class="badge">[file_size]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]"> [txt=File Count] <span class="badge">[file_count]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]"> [txt=Create Date] <span class="badge">[create_date]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]"> [txt=Last Updated] <span class="badge">[update_date]</span> </li> <!-- <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:company_name]">--> <!-- [txt=Company Name]--> <!-- <span class="badge">--><?php //echo wpdm_acf([268],'AuthorReview/company_name'); ?><!--</span>--> <!-- </li>--> </ul> </div> <div class="col-md-7"> <h1 class="mt-0">[title]</h1> [description] <h3>Attached Files</h3> [file_list] <div class="wel"> [tags] [add_to_list] </div> </div> </div>for link template:
<div class="card bg-light c2a4 mt-2 mb-2"> <div class="card-body text-center pb-4"> <div class="text-center wicon"> [thumb_128x128] </div> <h3 class="p-0 m-0 mb-2"><a style="font-weight: 700" href="[page_url]">[title]</a></h3> <div class="text-muted text-small"><i class="fas fa-hdd"></i> [file_size] <i class="far fa-arrow-alt-circle-down ml-2"></i> [download_count] [txt=downloads]</div> </div> <div class="card-footer text-center"> <a href="[page_url]" class="btn btn-secondary">[txt=View More]</a> <a href="[download_url]" class="btn btn-secondary">[txt=Download]</a> [addto_file_cart] </div> </div> <style> .w3eden .c2a4 .wpdm_icon{ height: 64px !important; width: auto; } .well.c2a4 .media-body{ font-size: 11pt; } .w3eden .c2a4 .wicon img{ border-radius: 500px; max-width: 96px;margin: 5px auto 25px; } .w3eden .c2a4 .btn{ border-radius: 50px; font-weight: 500; margin: 0 3px; padding: 0 25px; height: 36px; line-height: 36px; font-size: 12px; } </style>Sep 26, 2024 at 8:51 am #199696In reply to: How to upload in bulk
Nayeem RiddhiModeratorFor #1, For moving, you can use the cut file feature as I image attached from the Asset Manager section,
For #2, you can use the
Downloads> Import & Export > Select Diroption and then import selected files option.For #3, For setting options for All Packages globally, you can check our this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/
Please kindly check and let me know.
Thank you and kind regards
Sep 26, 2024 at 8:51 am #199695In reply to: Search for tag
TahasinModeratorHello, Alex
I hope you are doing well and thanks for reaching out.
The search engine functions by targeting package titles only. However, you can use this shortcode to query all downloads associated with specified tag(s)
[wpdm_tag id="Tag Slug(s)" tag_field="slug" title="Custom Title" desc="Custom Dscription" toolbar="1" order_by="field name" order="asc or desc" items_per_page="10" template="temaplte name or ID" cols=4 colspad=2 colsphone=1]Sep 25, 2024 at 4:35 pm #199501
DouglasParticipantHello good
I need help since the plugin is not restarting the downloads, it resets the period but not the download limitation.
Let me explain better:
a user has 20 weekly downloads, the plugin resets the date but not the available downloads, so I have been manually doing the resets.I hope you can help me
I look forward to your commentsgreetings
Sep 25, 2024 at 3:09 pm #199494In reply to: Not Adding Subscribers
Nayeem RiddhiModeratorPlease configure User Signup Notification ( To: Admin ) properly as I image attached,
Also check if the SMTP mail delivery is working properly from your server or not. And protecting downloads from subscriber, please restrict packages with
Allow Accessoption with subscriber role. Please kindly check and let me know.Thank you and kind regards
Sep 24, 2024 at 9:29 am #199455In reply to: packages for groups
TahasinModerator– Advanced Access Control controls access for specific users not roles, here you can check.
All downloads/packages assigned to a user is listed in User Dashboard My Downloads Tab– For custom roles, we recommend our Pro-Membership add-on. With this add-on, you can create custom roles and set restrictions using the Allow Access option in the package settings.
Sep 23, 2024 at 3:36 pm #199441In reply to: Not Adding Subscribers
Nayeem RiddhiModeratorDownloads > Subscriberssection is only for Package Email Lock Subscriber, Google or Linkedin subscribers. For registered users you can checkwp-admin > Users > All Userssection. Please kindly check and let me know.Thank you and kind regards
Sep 20, 2024 at 4:02 pm #199397In reply to: Issue with uploading
TahasinModeratorHello, Cedric
I hope you are doing well and thanks for contacting us.
I have created a test package to check and it’s working fine. Kindly try clearing the cache from
Downloads > Settings > Privacy > Cache & Statistiques > Clear All Cacheand then upload the files again.Let me know if the problem persists.
Regards
Sep 19, 2024 at 9:04 pm #199379In reply to: Download Limits Add-On Not Tracking Properly
Courtney HuberParticipantI’m not sure I understand your question. The column you said was missing from the screenshots I provided has been added back (
Users > All Users), but I can only do so with the Download Limits Add-On activated. I am leaving the plugin activated now so you can test.But I keep turning off the
Show download limit notice at front-endoption in the settings because it displays on the frontend for all of our users, even those we haven’t set a download limit for. I don’t want to confuse our users by displaying a box that says “Download Limit: 0/0.” If you need to turn that on temporarily for testing, that’s fine. But I do want to leave it off when we aren’t testing so they don’t get confused…because it is weird that the backend says 0/Unlimited while the frontend says 0/0, almost like 0 downloads are allowed to users without a limit set.Sep 19, 2024 at 11:37 am #199369
TahasinModeratorI have conducted a thorough review, and since you have reset the download limit for that user, it’s a bit challenging for us to identify the issue. To help debug this, could you please ask the user to attempt the download again? It would also be helpful to monitor any downloads from that user to see if the statistics are accurately capturing the downloads.
Sep 19, 2024 at 10:03 am #199356In reply to: Stats only for 3 months or 6 months
TahasinModeratorHello, Stefano
I hope you are doing well and thanks for reaching out.
Unfortunately, there isn’t an option to set a duration limit for stats. However, you can use the
Delete All Stats Databutton found in Downloads > Settings > Privacy > Cache & Stats to remove the stats data and ease the pressure on the database.Kindly check
Sep 19, 2024 at 1:12 am #198984In reply to: Download Limits Add-On Not Tracking Properly
Nayeem RiddhiModeratorReally sorry for your inconvenience. I think it is taking time to resolve your issue. But I can’t check your the attached file issues,
https://proofs.advisorsexcel.com/2024/weekly-dbr/i/download-limits-09.05.2024.pdf
https://proofs.advisorsexcel.com/2024/weekly-dbr/i/download-limits-09.05.2024_unique-only.pdf
for turning off the Download Limits notice on front-end. I have enabledShow download limit notice at front-endsetting fromDownloads > Settings > General, but it is not showing still now. Please kindly help on this. I hope your issue will be resolved ASAP. Please kindly check and let me know.Thank you and kind regards
Sep 18, 2024 at 12:59 pm #198977
Anna NguyenParticipantHi Tahasin,
Thank you for your reply, we will increase the limit as suggested.
Another ongoing issue that we seem to be having is that the Stats do not seem to be pulling through all downloads.
For example –
Kathryn Feeley contacted us as she had reached her limit, which we reset for her, however if I search for her as a user in the Downlaod Hostory section, it only shows 1 download (rather than 20) what would the reason for this be?Thanks
Sep 18, 2024 at 11:34 am #198975
TahasinModeratorIf a user has both subscriber and Annual Membership Subscription still the reset time will count for Annual Membership role.
What you can do is,
– increase the limit since it’s yearly subscription, so you can set as 200 downloads(for example) per year. If any of your users report you to increase or reset the download limit you can manually reset the limit for that particular user from User pageSep 18, 2024 at 7:53 am #198956
Anna NguyenParticipantThis reply has been marked as private.Sep 18, 2024 at 2:00 am #198941In reply to: Amazon S3 Addon Dissapeared
Nayeem RiddhiModeratorHello Eric Johnson,
Hope you are well. Thanks for writing to us. Amazon S3 Addon is not installed on your site. However, For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > pluginspanel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboardPlugins > Add Newoption. I hope, thus it will resolve your issue. For theDownload > Settings > Updatesoption will may not work properly for some server settings. please check and let me know, if you have any queries.Thank you and regards
Sep 17, 2024 at 1:45 am #198896In reply to: reset download for guest
jose alfredo pliego duarteParticipantok i understand but it doesn’t work, it only allows one download for guests, my configuration is to reset download in 1 day and it’s been 3 days and the download button didn’t appear again and the countdown timer never reaches zero, I think when there are 12 hours left for the countdown timer to reach zero it appears again that there are 1 day and 12 hours left for me to download again
The download button for guests doesn’t appear, it only appears when you click on reset downloads for everyone
Sep 17, 2024 at 12:35 am #198887In reply to: reset download for guest
jose alfredo pliego duarteParticipantThis reply has been marked as private. -
AuthorSearch Results
Search Results for 'all downloads'
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Search Results
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Hi there,
when I try an update (in this case 6.5.8 to 6.6.0) this error happens:
Aktualisierung fehlgeschlagen: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureWhen I try via wp-cli this output is given:
Anschalten des Wartungsmodus …
Herunterladen der Aktualisierung von https://www.wpdownloadmanager.com/?wpdmppdl=eyJkb21haW4iOiJpbnRlcm4yLmZlZy5kZSIsIklEIjoiMTU3MTciLCJvaWQiOiJXUERNNjI2N0QyMUQyQTNFOCJ9&ind=17163102886881&domain=intern.feg.de …
Using cached file ‘/usr/local/bin/wordpress-files/.wp-cli/cache/plugin/download-manager-6.6.0’…
Entpacken der aktualisierten Version …
Warning: Das Paket konnte nicht installiert werden. “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Abschalten des Wartungsmodus …
+——————+————-+————-+——–+
| name | old_version | new_version | status |
+——————+————-+————-+——–+
| download-manager | 6.5.8 | 6.6.0 | Error |
+——————+————-+————-+——–+
Error: No plugins updated (1 failed).When I try the link directly, it downloads the correct zip-file, but when I look at the cached file download-manager-6.6.0 it is a html-file with the line
<div class=’w3eden’><div class=’alert alert-danger’ data-title=’Error!’>Invalid Access!</div></div>Can you check, whether my license is working on your side?
Thanks, Chris
Hello good
I need help since the plugin is not restarting the downloads, it resets the period but not the download limitation.
Let me explain better:
a user has 20 weekly downloads, the plugin resets the date but not the available downloads, so I have been manually doing the resets.I hope you can help me
I look forward to your commentsgreetings


