Hi – I have my download Categories set as all visitors ticked so it shows as Full Access – but on clicking the category link displayed on the from end as the package download page it displays a text message – please advise how can I enable this to link to display correctly?
Forbidden
You don’t have permission to access /downloads/backchat-commercial/ on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Hallo,
I have downloaded the application to monitor downloads on my iPhone, entered the API key but nothing happened. I then regenrated the API key and input it again in the app, but again nothing happens. Besides the API key I also give the domain name of my website as www…. without https://
This is already the fourth time I post this question. Can you please help?
Thanks,
A
Hallo,
in the WPDM free version the payment was very easy because the customer didn’t need to add name, billing address, email order number (???what’s this???). Since I have implemented WPDM Pro, purchases of downloads are extremely difficult because all these data must be given before the customer can be redirected to the PayPal payment page. How can I do to delete the request of all customer’s data and let him go straight to the payment page?
Thanks,
A
Yesterday we installed the most up to date version of WP Download Manager and the S3 add-on extension. In WP-Admin–> Downloads when creating a new file/package, the “Amazon S3 File Source” feature shows up, but doesn’t work. None of the existing buckets in S3 appear. Clicking on “Create Bucket” does bring up the dialogue to create a new bucket.. and the little circle icon just spins. (though in S3 explorer it does create the bucket).
In the Amazon S3 File Source section, why would existing buckets not appear?
Thanks.
Additional info: wpdm v4.5.3. wpdm-s3 v2.4.3. WordPress v4.4.1
Dear Shaon,
I have download on your advise version 4.5.2 successful and have installed the version also successful. But noticed the same troubles of 7 month ago when I started to operate version 4.2.1. on my website.
When I started using version 4.2.1. I have to make a change in wpdm-functions on your advise. See enclosure.
I have noticed now the wpdm-files of the two versions are complete different.
So can you please advise me for the change I have to make in the file of version 4.5.2. (line items and code I have to change) for to get downloads of files from wpdm
Many thanks in advance for your help.
Kind regards,
Ruud,
Hi – I’m currently experiencing problems with some of the downloads on one of my sites. You can see the page here: http://familyimpact.org/resources/family-impact-resources/.
There are a list of downloads, all of which are created as packages in exactly the same way. They are simple PDF documents that the site visitor needs to complete a form (using Form Lock) supplying their name and email address in order to access. If you click on any of the download links on that page you should get a pop up form asking the site visitor to subscribe to download. This seems to happen sometimes, but if you click a few of the download links on that page you will soon get a pop up box that instead of the standard form is a pop up box that says:
<BUTTON TYPE=BUTTON ID=’CLOSE’ CLASS=’BTN BTN-LINK BTN-XS PULL-RIGHT PO-CLOSE’ STYLE=’MARGIN-TOP:-4PX;MARGIN-RIGHT:-10PX’><I CLASS=’FA FA-TIMES TEXT-DANGER’></I></BUTTON> DOWNLOAD ADVENTURE UNLIMITED
See attached screenshot for how this appears.
The strange thing is that the error is not reliably replicated. You could easily click on that top resource (Adventure Unlimited) and get the subscribe to download form appear exactly as it should. But if you click on a few different download links on that page you will see the CSS pop up instead of the form, even on a download link that previously displayed the correct form.
I’ve updated the plugin and addons to the latest versions and still seeing exactly the same issue.
What’s going on? How can I resolve this?