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Hi,
I’m using the free version at the moment for testing and we are thinking about buying the special pack. But we need to be able to use the divi builder on individual packages. That does not really work at the moment. The file information sits on top of the builder and the divi frontend builder does not load due to a conflict. Is there any way to integrate the page template with divi builder? Do i need an update/addon?
Thank you!In reply to: permission denied .txt
The “Register now” page link is coming from the Custom Link Template. Your plain download links have to be replaced by WPDM Shortcodes. Otherwise, you can’t add the “Register Now” link.
https://www.evernote.com/l/AUcSe2kZuM5K9JWEoFR8dn7M2zqy6k9AnScB/image.png
Actually, as you have to replace all the links, Default Values add-on won’t be much help. This add-on can bulk update any package settings. So, I thought using this you could change the link template of all packages in a single click. But changing the link template in pacakge settings doesn’t have any effect on your plain links. It would have been a great solution if you used shortcodes to show downloads.
In reply to: ARCHIVE PAGE LAYOUT NOT DISPLAYING CORRECT
Latest WPDM is using the latest Font Awesome, so the issue may be arisen from there. However, I have to check your installation to be certain about the origin.
Create a new support ticket to discuss this issue further. And send me the shortcode you are using there. Maybe you are using the wrong parameters. For example the following shortcode will display downloads in 3 columns,
[wpdm-archive cat_view="compact" button_style="inverse" link_template="link-template-calltoaction1" order_by="post_title" order="asc" items_per_page="9" cols=3]Topic: File Cart / WPDM Questions
Hi There;
I have several items I need help with, probably easy for you pros, but i’m unable to figure them out:
1) Users downloading from their cart get a 15 byte zip file regardless of the number of items in the cart. if they download individually or a complete package it works fine
2) I need to be able to display the file size and / or the file title in the cart vs. the file name – can this be done and if so how?
3) I need to modify the template i created for the package list to do the following:
a) the package title needs to be underlined in red to match the rest of the titles on the site
b) i need to remove the “related downloads” links at the bottom of the pagesthank you!
BobPS: I’ve been trying to post this for a couple of weeks, in firefox, if this works, it’s in safari… I wonder why?
In reply to: Form Lock add-on not working correctly
Hello Shariar,
downloads never stopped working. I changed them to display the links to the files inline, after submitting the form . But what we really need is to get those links sent via email to the people that submit the form, which is how it was working before the main plugin update to its latest version.
Can you please check this again? I was out for a couple weeks on vacation, but I have to solve this issue this week.
Eventually, if you can confirm this will work with the paid version of the main plugin, we can purchase it, but I would prefer not to spend time on testing if it won’t work as expected.
Let me know, please. Thanks.
In reply to: Form Lock add-on not working correctly
Topic: Pagination and Page Reload
Dear support
we moved WPDM to current version. Layout of templates were broken, so we deceided to change them…..At least we have a few problems left:
1. Pagination layout on mobile is weird… On some mobile devises pagination is loosing layout –> numbers not in one row, in two rows added… Is there a way to fix that problem? Maybe a option to change to forward / back function on mobile instead of pagination
2. if a second page is loaded through pagination, page does not jump to the start of the download overview. It stays at the end of the page. Normally it should jump to the beginning of the overview.
3. if we use “default” olayout for archive page –> how can we change categories to be
a. full width above the downloads
b. or above the downloads in two rows 50/ 50
4. if we use these layouts are used the page “jumps” always. does not reload smooth. Any way to change?Thanks for your support Marc
Topic: Download Speed
Hi together,
i’ve a small issue with my download speed. For example:
– 5.75GB File download via http link (or added via http link in the download package) in 20 min
– Same file added via file manager loads in much longer time than 1 hour.I testet also the download speed module with no entry (leave the field empty) or adding speed parameters like this: 100000000
The only option to get it fast again when a file was added via file explorer at the download package is: resumable downloads
When i deactivate it… its fast again. But then the webbrowser can’t calculate the time is left to get the download finished.
Has anyone an idea to get it better work?
Best regards
ChristophIn reply to: permission denied .txt
I have installed the Pro version of Download Manager on your site, you’re using the free version before. Use the package shortcode to show the downloads. You were using the direct download link. Use this
[wpdm_package id='10451' template="5c548c4de15c6"]insted ofCurva sofa -3D Files - DownloadI also created a custom link template
5c548c4de15c6to show only title and download button just like your old style. Now you have to add the following message in your “Permission Denied Message for Packages:” settings and save settings.<a href="https://www.tosconova.com/nuovo/wp-login.php?redirect_to=[this_url]" class="btn btn-danger btn-sm"><i class="fa fa-lock"></i> Login</a>Side Note: Add the following code in your site
.htaccessfile to allow the AJAX saving of WPDM settings. Curenntly your server isn’t allowing the saving operation, that’s why I can’t add the “Permission Denied Message for Packages:”<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>Hi,
You need the Advanced Access Control ( https://www.wpdownloadmanager.com/download/advanced-access-control/ ) add-on to assign a pacakge/download to a single user. When creating the pacakge, an admin will select the user(s). Only those user(s) are allowed to access the download. Keep the ‘Allow Access’ filed empty because that allows access to the role.
https://www.evernote.com/l/AUelpbaq5JJMMoCxKCS4V63rTuPK-DJCpckB/image.png
Create a page with this shortcode
[wpdm_my_downloads]When a user visits this page they will be asked to log in. After login, the user will see downloads assigned to them. One can’t see downloads of other users.When creating the pacakge you directly upload files to it. Or just link a directory/folder to the package. If you want to create a separate folder for each user and later upload files to the folder that works too. Just attach the user folder when creating the package and later upload files to that folder using FTP or any other means. You can also attach files various cloud storages using our add-ons https://www.wpdownloadmanager.com/downloads/cloud-storage/
Let me know if you have any other query.
Thanks.
Ok, I was able to find the “subscriber” section which contains the e-mail addresses which have attempted to download the package.
This is a step in the right direction, however, there are certain to be failed attempts to download, so I would like to only be notified if the download is successful.
As an example, if a user puts in a bogus e-mail just to attempt the download, but never downloads, I don’t want to be notified of that. I only want notification if the user actually downloads the package.
Is this possible?
In reply to: Dimension, Font and Language
Hi, this is the page http://www.impiantienergie.com/modulistica/
I need to improve the name “Moduli Allegati GAS conforme Delibera 40/04” and “Home All Downloads” also all font of category names in the buttom.
Many Thanks, i try to translate plugin.
MauroI’m narrowing the problem down by updating all plugins, theme and WP 5.0 one by one and restoring the backup when needed.
It seems that i’m fine with WP 5.0 and all plugins updated.
Just when updating WPDM from 4.7.7 to 4.9.0 i’m experiencing the issue.What we get is a file named “download error.txt”
inside that txt file i read: Error opening /data/sites/web/skyluxdownloadsbe/www/wp-content/uploads/wpdm-cache/5c506d9da3f63_N_T_Tarief_Skylux_Climacrown.pdfI read wpdm-cache in that URL, might this be a conflict with Autoptimize?
Kind regards,
SkyluxIn reply to: Session expired error?
Maybe cache directory
/uploads/wpdm-cacheis missing there. Create it manually and guest order downloads should work after that.The cache directory
/uploads/wpdm-cachewas missing there. I have created it manually and guest order downloads are functional now.Hello,
Our setup is using the FTP add-on to link files in packages.
After updating both WPDM (4.7.7 to 4.9.0) and WordPress (4.9.9 to 5.0.3) we are experiencing some download problems.Since doing those updated when clicking any file’s download button we get a txt file “download error” that specifies a URL that was not retrievable. It seems like the file ID get’s inserted into the URL? Something like this: http://ftp.example/5b28a0e884de9-filename-example.pdf
I believe that before this ID was not inserted into the URL.I have reverted to a backup for now, any idea what might be causing this?
Code entered on the page :
[wpdm-archive category=”87″ cat_view=”extended” button_style=”default” link_template=”link-template-calltoaction3.php” order_by=”data” order=”desc” items_per_page=”10″]
URL of the page: https://www.acbrescia.it/materiale-archivio/
Before the update the button arrangement was horizontal (figure 1) with this code:
<div class=”wpdm-categories”>
<ul class=”row”>
<li class=”col-md-4 col-sm-6″>
> File Audio
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”><li class=”col-md-4 col-sm-6″>
> File Video
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”></div>
After the update the button layout has become vertical (figure 2) with this code:
<div class=”wpdm-categories”>
<ul class=”row”>
<li class=”col-md-4 col-sm-6″>
> File Audio
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”><li class=”col-md-4 col-sm-6″>
> File Video
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”></div>
In reply to: Open in New tab/window
You can replace the
[download_link]tag in link or page template with the following code to open download in a new tab,<a class="btn btn-primary" target="_blank" href="[download_url]">[link_label]</a>Where are you trying to change the download button behavior? Is it in all downloads table or in package shortcodes? The solution will work for shortcodes or package details page.
Topic: Open in New tab/window
Hello,
I tried to modify this behaviour by following instructions on a previous post. However, placing this line in wpdm-all-downloads.php line 355 did not work
echo “Download“;
In reply to: Override [wpdm_all_packages]
Make a copy of
wpdm-all-downloads.phpfile and place it in/active-theme/download-manager/wpdm-all-downloads.phplocation.Just purchased Special Pack and also Paypal Pro after seeing the Crypton demo, specifically this page is exactly what I wanted.
https://demo.wpdownloadmanager.com/wpdmpro/download/premium-images-demo-product/
I loaded that page in multiple browsers and on my 2 cell phones, it was perfect.
The theme I got doesn’t look quite the same, and there are formatting issues when on a small screen (bootstrap is not collapsing properly).
I can fix the bootstrap issues in the theme files, but the bigger issue is the Buy Now button isn’t showing up, which is 90 percent why I went with you guys. That instant click and purchase is invaluable and always increases sales in my experience. So I must have it working as advertised.
I selected the option in Downloads->Settings->Premium Package->Basic Tab->Purchase Settings->Show Buy Now Option
But It shows and empty box on the front end, see attached pics.
What to do?
New customer with all plugins downloaded yesterday, wordpress is up to date. Also, switched themes and the button doesn’t show up on other WPDM themes either.
Thanks
Topic: 404 Error
I have a fresh WordPress (5.0.3) install and when I enable Downloads Manager (4.9) I receive the following error in the dev console:
Failed to load resource: the server responded with a status of 404 () https://xxxxxxxx.xxx/wp-includes/js/jquery/jquery.form.min.js.mapI have verified the file exist via FTP and there are no other plugins activated when the error occurs.
Any help is appreciated.
KevinI’m not sure your tool is exactly what I’m looking for. I have several documents that I want to control their access. If clicking a link on my website, I want to require that individuals register with an email address. Once they do that, they will be taken directly to the document in pdf form, which normally comes with a download button in upper right portion. So, more of a speedbump on their way to document. Once they register, I want the email address to go to a specific list either in mailchimp or mailpoet. Is your plugin right for me?
In reply to: Override [wpdm_all_packages]
Looks like I need to override ..\plugins\download-manager\tpls\wpdm-all-downloads.php
Is there a location in my theme folder I can do this?
Somethinglike: ..\themes\my_theme\download-manager\tpls\wpdm-all-downloads.php
In reply to: Disappearing Downloads
You can check the trash from “All downloads” page. It is visible only when there are packages in the trash.
https://www.evernote.com/l/AUf5xPFQXo5KAatj9wjJRfxbecCxG3L_eWgB/image.png
If you send admin login info I can check this issue more closely.
