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Hi,
I have the same problem.
Is there any solution?
I have a multidomain installation with two sites.
The child site fails.
Downloadsize 0 kb…
Support urgently needed.
j
That requires code customization. Please check the related doc here https://www.wpdownloadmanager.com/doc/template-files/ You have to create a custom template for the /tpls/wpdm-all-downloads.php template.
Indexing depends on your package. Search engines don’t index files directly from WPDM storage location because WPDM doesn’t serve downloads using actual file path. If you check the download URL you will get the idea, it uses post id to serve downloads. So, file indexing is not an issue actually when you delete a package.
You don’t have to use outside tool like FTP client. I suggested it as just another option. You can use File Manager add-on which is an extension of WPDM. Using this add-on you can manage your files from Dashboard Downloads File Manager page.
Thanks for the reply. Using FTP to manually remove files seems to defeat the purpose of having a management tool for downloads. Using a separate File Manager plugin is not very intuitive for non-technical users being tasked with managing downloads and could lead to the same issue of files being removed that are referenced by other packages.
In our case, the issue is that we have PDFs attached to packages. When the PDF is removed from the package, or the package is deleted, the PDF remains on the server. As a result, it also remains in the index of our on-site search engine. Based on your reply, it seems that without doing a bunch of manual work, once a file is attached to a package, there is no way to remove it from the server.
The correct solution would seem to be:
- Upon clicking the ‘X’ to remove the attachment, do a query to see if the filename being removed is associated to any other Packages
- If the attachment is not associated with any other packages, prompt the user to determine if they want the actual file removed from the server
- If the attachment is associated with other packages, prompt the user to determine if they want the actual file removed from the server and from all of the other packages that reference it
Where this gets tricky is with the deletion of single or multiple Packages. In that case, a similar prompt could come up asking the user if they also want to delete all attachments associated with the packages being removed.
This would eliminate the need to utilize an outside tool for manually managing files.
Hi. I just purchased the Pro version of the Downloads plug-in and I tried to install and got an error message that the file directory already existed. I have the free version installed. It says not to deactivate it as the Pro version is an add-on.
Please advise.
Please download the latest version of Download Manager core plugin from here https://www.wpdownloadmanager.com/user-dashboard/purchases/
Deactivate and delete current installation and then install the latest one. Your data and settings will still be there.
To get automatic updates in future connect your WPDM to update server from Downloads Settings Update tab. After successful login, you can update plugins right from there.
All Downloads table uses a template file, so it is possible to customize it. But search result doesn’t have template support.
I set up a couple of test posts, both password-protected, and I cannot get either to work on my end–just “Processing…” but the file never downloads.
(even after clicking to “load unsafe scripts”, making page not secure)
Sitelock (my CDN firewall) has not been able to get it working, either, and they insist that it is some sort of coding issue and that they are not blocking the plugin.
Hi there,
One of my download objects are not working. Most are fine, but one of them allways downloads as “file not found” for some reason. Its a bit bigger than the other downloads and is a PDF.
If you look at this page http://www.forkynnerfellesskapet.no/pff-merkevare/, its the first download in the “Merkevare Handbok” tab (which should already be open).
Ive uploaded the file several times to check for errors, tried creating several download objects, but nothing seem to work.
What may it be?
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Are you using [wpdm-all-packages] shortcode? Or is this a custom shortcode?
From your screenshot, it looks like you are using a custom template for all downloads table. Please send temporary wp-admin login info to check.
I provided a custom template for all packages table which will sort packages by update date when jstable=1. If you follow the steps below plugin update won’t delete the custom template.
1 ) Create a /download-manager directory ( folder ) in your active theme dir. ( i.e. /themes/your-active-theme/download-manager/ )
2 ) Place this file ( https://www.dropbox.com/s/3nvqwnp7omv4jzj/wpdm-all-downloads.php?dl=0 ) inside that dir.
And this will fix all the issues you are facing now.
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In that case, you have to use a custom template for /download-manager/tpls/wpdm-all-downloads.php template file ( Please check step 3 here https://www.wpdownloadmanager.com/doc/template-files/ )
Find <td><?php echo $download_link; ?></td> in wpdm-all-downloads.php and replace it with
<td><a target="_blank" href="<?php echo $data['download_url']; ?>"><?php echo $data['link_label']; ?></a></td>
JS Table doesn’t have sort by update date option. We have to add some custom code add that option. You can replace /download-manager/tpls/wpdm-all-downloads.php file with this one https://www.dropbox.com/s/3nvqwnp7omv4jzj/wpdm-all-downloads.php?dl=0
Or send temporary wp-admin login info in private reply so I can add that in your installation.
You can add this CSS in your theme’s style.css file to change download link color .wpdm-download-link { color: #DF2629 !important; }
But you can also use another link template there to present the downloads in a more stylish way. The current template you are using there is the basic one.
Install TinyMCE add-on to select link template when inserting the shortcode. You can also use Image Button as the download button.
Yes, It does make sense ๐
You can generate the direct download link for a package from “All Downloads” page and use that link with any text like any other link.
https://www.evernote.com/l/AUfQQhOl9RxLt7bHn2pKwRYvwUkodJ4H3DIB/image.png
https://www.evernote.com/l/AUfNLkAriLdPiKRu8wBzdqVcDckRgP-A53AB/image.png
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Hi
I’ve just bought the special pack and been trying to install it, by choosing “install new plugin”, select the zip file and then click “install now”. It uploads the zip file but then comes with a “are you sure you want to do this” message. Tried it on chrome & ie, same result. Cleared cache & history&cookies on chrome, same result.
I also had a previous issue, whereby adding downloads resulted in an error, which then fixed itself with a retry, but then the download had an access denied message. I can’t replicate that one at the moment, but perhaps it is related.
Thanks for your help!
Regards
Thomas
I’ve applied my license key before, but it seems to get invalidated.
On the WP plugin page I see:
There is a new version of Download Manager available. View version 4.7.1 details. Automatic update is unavailable for this plugin.
Please activate Download Manager license for automatic update. Validate license key
When I go to Downloads -> Updates, there is no mention of the 4.7.1 update, though I am logged in and do see that updates for Add-ins have been applied. (I also see no mention of 4.7.1 on your website.)
When I go to Downloads -> License, there is no license displayed. I logged in to your website, went to my downloads, clicked on the download link for “Download Manager Pro v4.7”, and click the button for my license key. As instructed, I copy the displayed key, and then past it into my wordpress install at Downloads -> License. I then see a message “Invalid License Key”.
How do I get a valid key, or get activate with my existing key?
My Downloads tab lists all documents assigned to the user.No other shortcode available for showing only recent docs.
Hi,
I upgraded to Download manager PRO. I had a password lock on all of my downloads before I updated. After I updated the password lock was disabled on many of my files.
I have been going thru and manually updating the password lock, however after I check “enable password lock” and enter the password, then click “UPDATE”. The password lock does NOT update.
I have tried it numerous times and I can not get the files to have a password lock.
Hi Razia,
I am confident at installing it myself, however, can you please provide the link (can be private) where I am able to download the current version that you have mentioned. When I go to my account here my downloads have expired.
Regards,
Phillip
Access settings work in all packages table too. If you are trying to hide packages that user doesn’t have access to, then set the option as “Hide Everything” in Downloads Settings Basic Access Settings
https://www.evernote.com/l/AUeIJj32xWZKPLk_oFbwof-S-gHTRIeP69cB/image.png
