Hi there,
Just found this morning that all my Downloads are coming up with a “Download not available yet” text file instead of the actual file to download. It’s been working perfectly up until now.
How do I fix this, as I have a large number of files as we’re a training site.
Confirmed! All good on this side:
– All plugins updated
– Purchased downloads are stamped correctly
– No link-expired.txt files
Woohoo! Here’s hoping we never have to go back to that place, lol.
Have a great rest of the week, thanks again.
Scott
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Download Manager shows all packages to all visitors by default. When you assign a role to a package only the users with the role can download but others can still view the package info. But they can’t download the package.
If you want you can hide the package when a user doesn’t have access to it. Just set ‘Hide Everything’ as ‘When user is not allowed to download:’ option in Downloads Settings Basic Access Settings.
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Hello there.
I just purchased this plugin because I really like it however I’m having an issue with it. I’m being unable to edit the “Package Settings” options in the downloads I process with it. or anything within that option such as “Lock Options” or “Icons”. it’s not clickable for some odd reason, This also doesn’t let us change the theme or the way the downloads are displayed, it used to work fine before. I’m attaching a screen shot of the issue, any help would be greatly appreciated.
-Eli
Hi,
I purchased the File Hosting & Sharing Add-on, after installing I am able to create folders but can’t upload files.
Further, there is an extra tab on the side navigation “my downloads” which is not in the plugin’s demo website, how can I remove it?
Regards
Hi,
Please download the latest version of the plugin from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Deactivate and delete the old version before installing the latest one. Your downloads will still be there.
Send temporary wp-admin login info in private reply if you want me to install the updated version.
Thanks.
If you are not selling downloads then deactivate and delete the Premium Package add-on. That will remove all sales related widgets and menus.
To remove the Edit Profile and Settings Tab a custom template is required. Here is how you can do it,
1 ) Copy the /download-manager/tpls/author-dashboard.php
2 ) Put the file in this dir /active-theme/download-manager/author-dashboard.php
3 ) Remove line 23 and 25 from the template file
Let me know if you have further questions.
Hi,
You can show package excerpt in all packages table. Sorry, but it is available only in Pro version.
Please check shortcode doc here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/ for more info.
Thanks.
Yes, that’s it.
You can change the slug all-downloads if you want, from WPDM Basic Settings URL Structure. The option name if Archive Page Slug.
Please add the following text to your robots.txt
User-agent: *
Disallow: /*?wpdmtask=get_downloads
That would block any URL with ?wpdmtask=get_downloads from being indexed by a crawler.
Hello,
I have to built a Downloadarea which is only for signed members. The problem is that WPDM-Tree must be visible when i press a download package. The only solution i fond was to put the WPDM-Tree as widget, so i can see together with each download.
But now everybody can see the WPDM-Tree, also visitors are not signed in, because of the widgetbar was shown on each site which is not allowed to see.
Is it possible to customize the page from the downloads?
Here what i mean: https://partner.k1-ag.de/download/lip-9000/
I hope somebody can help me.
best regards
Kevin
Hi,
If you are using the responsive tables shortcode [wpdm_all_packages] then you can use excerpt or excerpt_X (x is an integer value for character length) as a cols field value with the shortcode. It will show the description of the specific package as the excerpt.
Or, You can customize the all downloads table template here ../download-manager/tpls/wpdm-all-downloads.php by following this.
Thanks
I have a site where all my downloads are publicly available. Members can add any download they wish. We want users with Editor access to be allowed to upload packages with specific fields that users of the Subscriber role cannot see. So if an Editor created a package with the specific category “Historical” they get additional fields: Publication, Link to Publication. Those fields would be public, but no other users adding a package could have access to add that category.
Do you have any suggestions as to how I can accomplish this?
Thanks.
You were using the Download After Submit add-on for Liveform. We dropped the support for this add-on because Form Lock ( https://www.wpdownloadmanager.com/download/wpdm-form-lock/ ) is a better product for this use case. I have installed the Form Lock on your site and form locked downloads are working now.
We released the update today. You will find the following option in Basic Misc Panel.
https://www.evernote.com/l/AUfDX6M_EHFHdqjqWqUBr4PEupGcwTcXnuwB/image.png
1 ) All cookies are erased when the user closes the browser. WPDM does not store persistent cookies.
2 ) No, if user downloads without login and the package is open ( not locked ) no cookies are set.
Hi
ok I have comment out line 17 from libs/class.DownloadStats.php as described in a further response of Hasibul Amin Hemel because you haven’t published an update that shall regulate the IP anonymization till now.
Regarding cookies:
1. How long will the cookies mentioned from Shahriar be stored at the computer of the user?
2. The user of my website can download for free and without any login and there is no import possibility. Really simply. Are there still cookies set?
Thanks in advance
Hi all
Is there anyway that an email or list of emails could be setup to get a notice that a new download was put in the system, perhaps based on categories?
Hello, I’m wondering so less questions about the gdpr. it is a big trouble and problem in germany.
I need the exact text what the cookie will do and how long it is set and what userdata will be stored and why ….
I have only two situations with your plugin … free for all and some only for registrated and logged in users …
will it work for me and count the downloads further, when I comment out the line 17? are you work on update to integrate the gdpr as options for your plugin? without it will illegal in europe and a lot of people here are very nervous now …
thanks for help soon
p. s. I did buy/renegate the update in march but in my account there is not seeing (but you activated for me the download)
Hi Kathleen,
Please deactivate and delete the free version first, then install the Pro version. Your downloads will still be there. Deleting plugin doesn’t delete downloads.
Please send temporary wp-admin login info in private reply. I will make a small change to anonymize IP.
Here is our privacy policy http://w3eden.com/privacy-policy.html
Thanks.
I have installed the latest version there. The downloads are working now. By the way, deleting the plugin doesn’t delete your downloads or settings.
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Ah, thank you for doing that! I should’ve checked before posting.
I do have two more questions.
First: is there a way to implement a category listing? Ideal would be: dropdown with all categories that, when selected, displays only downloads in that category.
Second: is there a demo of all the built-in templates somewhere so I can quickly see what best fits my needs?
Thank you very much!
