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Hello Eric Johnson,
Hope you are well. Thanks for writing to us. Amazon S3 Addon is not installed on your site. However, For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
ok i understand but it doesn’t work, it only allows one download for guests, my configuration is to reset download in 1 day and it’s been 3 days and the download button didn’t appear again and the countdown timer never reaches zero, I think when there are 12 hours left for the countdown timer to reach zero it appears again that there are 1 day and 12 hours left for me to download again
The download button for guests doesn’t appear, it only appears when you click on reset downloads for everyone
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Hello,
as you can see in the Screenshot I have a Problem with download Limit Addon.
All Users “Abonnent” can download 1 File per day. It works if the User has a Forum Role “Teilnehmer”. But if the User has no Forum Role then the User can download “Unlimited” This is not correct.
Download Limit addon should only look at User Role not Forum Role. Can you change it?
Or you can change everywhere where is nothing in Forum Role you can edit it to “Teilnehmer” with a bulk code. Manually it is not possible because I have over 60000 Users.
Thanks a lot.
Regards from Germay
Hey Nayeem,
I’m afraid maybe we aren’t talking about the same issue. This is in regards to the Download Limits plugin, not downloads on the package itself. Are you activating that plugin for your testing? Currently it is deactivated as it isn’t working correctly at all, so I have to test with it outside of business hours. Please if you haven’t clicked through these examples, check them out as they are extremely helpful in understanding what is happening:
No, it worked mate, I’m going to keep using version 2.6.7
Is there any way I can reset guest user downloads? I already tried replacing “all” “guest” with “guests” and it doesn’t work
$(‘body’).on(‘click’, ‘#__rle’, function () {
$(this).attr(‘disabled’, ‘disabled’).html(‘<i class=”fa fa-sun fa-spin”></i>’);
var $this = $(this);
$.post(ajaxurl, {action: ‘wpdm_reset_user_download_limit’, user: ‘all’}, function () {
$this.html(‘<i class=”fa fa-check-double”></i> Done’);
Help
No, I checked and it is still not working. I didn’t take the time to document what is happening because it is the same as what I’ve already spent time documenting. If you haven’t taken the time to click through these, they would be very helpful in understanding the issue.
There’s no need to create new test packages as this is occurring sitewide on all packages. The issue is actually multiplied when switching between packages. That’s when it seems to count multiple times. Once downloading the same pacakage back-to-back, those seem to count as one download, but moving between packages will count anywhere from 2-4 downloads.
Hi Nayeem,
Thank you, I did exactly as you suggested and disabled all other plugins and switched the template.
Disabling the other plugins didn’t help fix the issue, but the template switch did.
You can see my test on the staging version of the website here:
Test Page for Downloads (Delete Later)
Unfortunately, the template needs to be the most up-to-date version. That is the version that is causing the incompatibility with the Download Manager. Could you please offer any information or insight on what we could do to continue using both the newest version of Download Manager Pro and the website template?
Thank you!
Hello Paolo Piana,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
Hello etc,
Hope you are well. Thanks for writing to us. We have not such any feature. However, you can check all features here of the WPDM PRO version here, https://www.wpdownloadmanager.com/pricing/. Also can check our available plugins-addons here, https://www.wpdownloadmanager.com/downloads/add-ons/. Please kindly check and let me know.
Thank you and regards
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Hi there,
I am experiencing a problem with my company website downloads. For some reason, you can’t really get the download up on your phone when using the Google Chrome browser (It works fine when using Safari for instance). Please have you got any advice? It looks like the download takes place but you can’t actually see it on your phone.
Many thanks in advance,
Trine
Hello ANDREA BOVERO,
Hope you are well. And thanks for writing to us. You can copy the download URL of packages from Downloads > All Packages as I image attached,
And then attach as URL of Woocommerce product. Please kindly check and let me know.
Thank you and regards
I seem to have found a solution here ► https://www.wpdownloadmanager.com/support/topic/downloads-stalling-and-failing-to-complete/
I deactivated the download resumption and the exit delay and I increased the download speed…
So far it’s working on my 3 browsers…
Thanks for your help.
There are other page builder addon are available like Elementor, Gutenberg. You can check the add-on list here, https://www.wpdownloadmanager.com/downloads/add-ons/.
And for your shortcode if you can check the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. You shall find a shortcode parameter called template, you are able to use and customize link-template as per your requirements. Please kindly check and let me know.
Thank you and regards
Hello Ryan Stueve,
Sorry for your inconvenience. You can check our all add-ons here, https://www.wpdownloadmanager.com/downloads/add-ons/. Please kindly check and let us know if you have any queries.
Thank you and kind regards
Hi,
This is a fantastic plugin. Thank you for making this for all of us.
I have searched this question on this FAQ pages, so far I couldn’t find one. But if this question exists, please accept my apology.
Is it possible to make all downloads available to Guest? So they don’t need to login or register to download the files.
Thank you so much in advance.
Regards,
Bianev
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Hello Sam Desmet,
Hope you are well. We have all products which you are looking for , some links I am sharing with you,
Premium Package – WordPress Digital Store Solution
WordPress PDF Viewer
WordPress PDF Stamper Plugin
you can also check our download manager pro version features here,
Pricing
For All add-ons, you can check here,
https://www.wpdownloadmanager.com/downloads/add-ons/
Please kindly check and let me know.
Thank you and kind regards
The frontend upload option is available in the PRO version, please kindly check here,
Pricing
And for disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know
Thank you and regards
Thank you and kind regards
