Hi
# Issue 1: I have implemented BOX.COM on my Download Manager plugin, and it is working fine. However, I want the file to be downloaded directly from my website. Currently, it redirects me to BOX.COM, where I can then download the file. Instead, I want the file to download directly from the website, like the other downloads I have added through the dashboard.
# Issue 2: I want all files from a specific folder on BOX.COM to be automatically listed on my website whenever I upload a file to that folder.
Hello,
I’m using list all downloads in tabular format and create (published) date column not working. It display only update date. I’m using following shortcode:
[wpdm-all-packages categories="xxx,xxx,xxx,xxx,xxx," items_per_page=20 template="osnovni"cols="title,file_count,download_count|categories|publish_date|download_link" colheads="Naziv dokumenta|Kategorije|Datum nastanka|Preuzimanje::155px"]
Any help?
Thanks
Hello
I hope you are doing well and thanks for reaching out.
Kindly make sure that, you have followed these steps,
1. From Downloads > Settings > Premium Package > Taxes, set the tax rate for the countries you want to apply tax. screenshot
2. From Downloads > Settings > Premium Package > Basic > Allowed Countries, select the countries where you have applied the taxes. screenshot screenshot
3. The tax will automatically be added to the cart When the user selects their country from the Billing Address. screenshot
Regards
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Hi,
I am currently exploring all the options of WP Download Manager to achieve my goals
First, I need to include only a download link in my CF7 form customer mail message body
Please note: the download should generate once only after successful form submission, mustn’t allow multiple downloads, and no public view of the download item.
Second, I tried testing this Enable Form Lock with a Test item, In the download page it is not working as expected just loading endlessly
Please share the solutions with step by step approach for the both at your earliest convenience
FYR website: https://ritesoftware.com
Test download item link: https://ritesoftware.com/download/test-file/
For #1, For Link template applying to all documents/packages you may check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/
For #2, Please kindly check now, I have adjusted Allowed file types to upload settings from Downloads > Settings
For the third query please kindly check the shortcodes from here, https://www.wpdownloadmanager.com/doc/short-codes/. Please kindly check and let me know.
Thank you and regards
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Hi,
I am looking to find a way to automate exporting of the downloads reports from two categories. Currently i use the filter & export filtered view, is there any way to automatically scheduled them? i.e. every week or so… I am looking to use POWERBI for the reporting so that would save me a lot of time.
Hello, Liyu
I hope you are doing well and thanks for reaching out.
Kindly use * as the Allowed File type to upload to the section from hereDownloads > Settings > General > Upload Settings. Here is the screenshot
Kindly check and let me know if the problem persists.
Regards
Nayeem,
Thank you for the quick response!
I did watched the video and check all the documentation, but I still can’t fix.
Here is the problem I have:
When I first download Download Manager, I used the free version, didn’t do any configuration, then download the addon to transfer files from WP-Filebase, the file link template was set to Panel,then I go to Settings – Frontend access, set the file template to Call to action 3, and saved.
But this setting didn’t change the template on the front end, you can see only the file that I manually set to Call to Action 3 template display the right format from this page: https://www.linortek.com/downloads/documentations/
Hello, Shreek
I hope you are doing well and sorry for inconvenience.
To solve the issue,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Let me know if the problem persists.
Regards
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Hello Simo Peltonen,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
Hello,
I have updated the WPDM Archive Page Plugin to the latest version and it unexpectedly changed its behaviour.
Previously (Version 4.4.6), all downloads would be visible (from all subcategories) until the user clicked on a specific category, which then would filter the downloads down to the selected category. This is exactly what I am looking for.
Now (Version 4.5.1) when I open up the archive, there are no downloads visible until I select a specific category, which then displays the downloads from the selected category.
This is the shortcode I am using for the archive page (this one gave me the result I described under “previously”).
[wpdm_archive button_style="default" items_per_page="10" order_by="title" order="asc" include_children=1 login=1]
How can I achieve to go back to the previous filter behaviour? I did try changing a few things about the shortcode to see if I could get back to the previous behaviour, but unfortunately I wasn’t successful, so I need to ask for your help.
I can set up a test system or provide screenshots if needed.
Best regards and many thanks in advance,
Christoph
I’ve found the bug in the code and proposed a fix for it. See this thread:
All Downloads JS Table not working since last friday update
Please check the package and its package setting which link template you are using, then go to Downloads > Templates, check the Link Template which has been set to that package , edit the link template, you shall find available template tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/ , Please kindly check and let me know.
Thank you and regards
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Since the last friday update the jstable option for the all downloads shortcode doesn’t work anymore. This worked with version 6.5.5 but no longer in version 6.5.6. Can you fix that?
Yes, thank you! I have installed WPDM Extended Shortcodes and am using [wpdm_tree] to show a list of available downloads on my page for the visitors.
Ideally, I would want the visitors to see only a few of the categories in folders, but the most important feature is to make them appear in a logical order (for the visitor.)
Thanks!
Unfortunately I’m here again
It seemed to work but it didn’t
I then tried to change the recovery download buffering…
No result. The file is corrupted again.
I tried to reload it again and after many downloads the result was always CORRUPTED
I tried to upload the file to my host space, in file management so as to recall it with “select from server”
Nothing has changed. Always corrupt
I tried to see if the problem was coming from my host so I downloaded directly from my file manager
The file was perfect.
Evidently, after several attempts, it seems that the problem occurs when using the plugin
Maybe there is some setting set incorrectly? Please help me because I’m having a lot of problems with my work
Thank you
Hello Sitcom Software,
Hope you are well. Thanks for writing to us. You can use in this shortcode parameter async=1, thus I hope it will resolve your issue. For more details please check the shortcode doc., https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. please kindly check and let me know.
Thank you and regards
I do not see the “My Downloads” section in my user dashboard. How do I enable the “My Downloads” section for user dashboards?
Additionally, I would also like to know what the flaturl parameter in the User Dashboard short-code does and how I can use that parameter.
Hello,
I hope you are doing well and thanks for reaching out.
Unfortunately, the search with tags option is not available right now. You can query downloads from specific tags, for more information, kindly pay a visit here
Regards
It is any of the packages on this page: https://www.dales-eaves.co.uk/eaves-detailing/
Within WordPress, this applies to all downloads EXCEPT the following categories: certifications, literature.
Phil
I’m seeing strange behavior on my site since the latest update was installed. Some downloads are failing with “404 Errors”, but not all. Seems there may be an issue with the flat download URLs that are being generated that causes some file downloads to fail. If I disable the “Flat Download Link” option the issue is resolved. However, I would like this option enabled. Please advise, there is urgency with this issue.
