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My downloads stopped working properly after updgrading to 3.1.03. When I click on the download button, the page opens a new page with the exact same download screen. When I turned off “Lock Options” “Must Agree With Terms” the download works. This is Microsoft Edge. Firefox works properly. I cleared browser cache and the download seems to work again. I have never had to do that before after a plug-in update.
Also, my download list no longer appears in my page correctly. I am using the shortcode
All Legacy Files [wpdm_category id="legacy-self-extracting-zip" items_per_page="20" order_by="title" order="asc"]
The items appear in a column of 3 instead of a straight list with a set of buttons to sort by.David
Topic: shortcode info being ignored
I have been using shortcodes to display categories of downloads in alpha order by title. It has worked perfectly until recently. Now it seems as though the alpha order designation and the number of items to display before pagination are both being ignored. Can you help me determine what the issue might be & get it resolved?
An example of the shortcode that was working before but now isn’t:
[wpdm_category id="it-policies" toolbar="0" item_per_page="30" order_by="title" order="asc" cols=1 template="5e3db0d31913d"]
All plugins, including download manager & addons, are up-to-date. The theme and wordpress are both up-to-date. We tested for a plugin conflict and couldn’t find one.
Thanks!
Hey,
There is an archive of downloadable materials on my Google Drive (mostly PDF’s), which I have offered for download using WPDM Google Drive. When users try to download these resources, they are prompted to sign into Google… is there any way to bypass this prompt and allow them to download resources without signing in?
Thanks,
Topic: CSV import stalled at 0
I have WPDM installed on my client’s staging (new) and production (current) sites. I want to import the Downloads from the production site to the staging site so that the client’s new site has all the content from the current site.
I exported the downloads from the current site to a CSV file using WPDM’s import/export function.
But when I upload that CSV file to WPDM on the staging site, the process hangs there, at 1% with zero (of 80 total) packages imported. For half an hour and counting.
Should it take this long? Is something broken? Is there some trick to doing this?
Topic: packages
Hi,
I have 4000 files jpg representing 4000 eps files to download. the user will have a limit of 1, 3, 6 or 12 and so on files to download per month. I want to add those 4000 files in a gallery with elementor (all files will have the title name in the iptc metadata)
How can I associate download manager with my gallery of images…
1- do I have to create a unique package with all 4000 images? I want to give permission to this package to every user according the limits of downloads/per subscription
2- if that is the case, Can download manager or download limit save every file name downloaded by every user subscriber, to have a history of their downloads?
3- If this possible only with customization, if that is the case let me know.Regards,
JosephHi,
I have purchased download manager pro and membership but I don’t see how to do this:
1- Create various billing pages for customer checkout (name, address, email, credit card, paypal to process the order) creating type of membership for the subscriber
2- In download manager indicate how many items (downloads) every member type can do according to their level (example 3 files, 6 files, etc)Let me know,
RegardsJoseph
Topic: Tags in Tabular Format
Hi there,
How would I go about using [wpdm_all_packages] which lists all downloads in tabular format in a page using a specific tag?
The JS Table format is great, however, I’d like to pull a specific tag instead of a list of categories.
Thank you.
Unable to tell what or when it was caused yet. Can you please help!
Hi,
I’m using the folowing shorcode [wpdm_all_packages login=0 thumb=1 items_per_page="20" categories="Downloads" order_by="field_name" order="ASC/DESC" cols="title,post_content,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px" jstable=1]
But the sorting and searching options are not displayed. See http://www.dewelux.be/wp (a lab version of a website)
I have the folwing error in the console:
Uncaught TypeError: e[i] is undefined
jQuery 7
<anonymous> http://www.dewelux.be/wp/downloads/:332
jQuery 4I’m using the last version of wpdm.
Do you have some advice ?
Thank’s
Regards
François SassTopic: Issue with newly downloads
Hello, I’m having an issue with files being unavailable to view in the doc viewer unless “All Visitors” is selected in access level. I have all users selected to be able to view files however (even while logged in) I cannot see the file in the doc viewer. I get this error message: “You don’t have permission to download this file” – I can still download the file, just can’t view in the doc viewer unless “All Visitors” is checked.
In addition, the doc viewer does not load about 40% of the time. The page loads and then a large blank space exists where the document should load. I have attached a video of it not working on mobile & desktop until after forcing a refresh. It’s not really appropriate for the user to have to refresh so many times to get a feature to work.
Topic: Bulk package making
Is there a way to just drop in a large bulk of items that I need to make into downloads and the packages are created automatically?
Thanks
Hi,
I hope you can help. I’ve noticed that on https://gillinghamdorset-tc.gov.uk/test-download-page and https://gillinghamdorset-tc.gov.uk/download-category/annual-town-assembly where i use this shortcode [wpdm_all_packages items_per_page="100"] the files no longer downloads. This has been working for the past year but i think it must be an issue with a resent update.
Can you confirm that [wpdm_all_packages items_per_page="100"] should still work and if you have any ideas how I can resolve this?
Thanks
Jason