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Im using DM Pro with Amazon S3 addon. Im using sync function to upload old files to amazon but now, any file that originally contained a space is being double encoded as %2520 which is breaking the download link.
In admin, under Attached Files, I see the link as file%20name%20etc.pdf but when I click download on the frontend, the url is showing up as file%2520name%2520etc.pdf and i get an xml error screen that shows
NoSuchKey
<key>downloads/wp-content/uploads/download-manager-files/file%20name%20etc.pdf</key>going forward, i can ensure that there are no spaces in filenames but i have thousands of old files that need to be fixed.
solution?
In reply to: 404 Error found
Hello,
Thanks for contacting WPDM Support forum.
I have just checked all the links and downloads.
Haven’t found any related issues in category thumbnails and the download button. It seems all working properly.
Let me know please if you are still facing any issues. You can also record screen about the issue using tool like this to understand better.Thanks
TanvirI have been using Download Manager for years without issues. I started having issues last month:
1. It started with the back-end where I could no longer upload files. The ‘upload’ area just disappeared totally. I have to enable ‘Gutenberg Block’ in the settings before the upload option appears.
2. Already published pages suddenly had no files to download. Some of these packages had been published for over a year with many downloads already. Then there is suddenly no file and I have to reupload it.
3. Now all my front-end package display blocks have disappeared. On the back-end, I see this messageYour site doesn’t include support for the “download-manager/packages” block. You can leave this block intact or remove it entirely.(
)
My downloads page is entirely blank: https://www.wrr.ng/download/
I have tried updating, deactivating and reactivating the plugin with no changes.
Please help.
I’ve recently started managing a Spanish association’s website based on WordPress that uses the free version of the Download Manager plugin.
When checking the downloads log, I’ve come to discover multiple unique and unknown IP addresses located outside the country (which doesn’t make sense) have downloaded the same PDF file over and over again in the span of several years.
Is this some kind of periodic checkup on the plugin? Or is it, in the other hand, some type of attack or vulnerability an outside agent is exploiting?
Since all IP addresses are different from each other, I can’t resort to blocking them to solve the issue in any case.Topic: Add publication date
hello
I am using the following shortcode to list downloads by category[wpdm_category id="category6" toolbar="0" paging="0" orderby="date" order="desc" items_per_page="100" template="link-template-default-wdc" cols=1 colspad=1 colsphone=1]
Is there anything I could add to the shortcode so that the date of the upload (publication date) of each file is shown?
ecorallyeacoruna.com/tablon-de-anuncios
Thank you!
Hello,
Glad to see you again. Here all the answers listed:1. You can change fonts from
Downloads > Settings > User InterfaceFor further changes you may need to add custom CSS in custom theme.
2. You can change fromDownloads > Settings > User Interfaceto change colors
3. If featured image is higher in resolution, it will already fit the full card. You can check the example page I added the shortcode <a
href=”https://staging.mmpeacemonitor.org/resources/” rel=”noopener” target=”_blank”>here.
4. It can be done by modifying link template codes and adding custom CSS there.
5. Top filter bar design can’t be change with the shortcode, however, you can remove that usingtoolbar=0parameter in shortcode.
6. To show update date you have to use template tag[update_date]in the link template. More details about template tags can be found <a
href=”https://www.wpdownloadmanager.com/doc/templates/template-tags/” rel=”noopener” target=”_blank”>here
7. This can be done by adding custom CSS to the link template. There is a place is provided for adding custom CSS.Thanks
Orignal post can be found here: https://www.wpdownloadmanager.com/support/topic/unique-statistics-do-not-appear-to-be-reporting-correctly/
Hi, I’ve been using the filtering feature here: /edit.php?post_type=wpdmpro&page=wpdm-stats&type=history for unique downloads.
It looks as though there’s been 1092 total downloads but only 19 unique downloads, which doesn’t seem right (it’s usually around 25% of the total downloads figure). When I’ve downloaded the data, it looks as though its only counted unique downloads up to 5th July.I wondered if anyone else had experienced statistics like this or where the export function is only exporting certain dates.
Any help would be really appreciated. Thanks
In reply to: Shortcode Not Working Like Desired
In reply to: Download Button Missing
In reply to: Edit Page Widget
Hello Andrew,
Sorry for all the confusions.
Just follow:
1. Remove the currently related pages of dashboard.
2. Create new pages separately for login, dashboard and profile then set fromDownloads > Settings > Front End accessalso add suggested shortcodes in the newly created pages separately.
3. To add any additional contents, just add the contents on the created pages before or after shortcodes.And yes you can integrate any page builder or classic editor with the pages. Just make sure shortcode is applied properly.
I hope it will solve all the issues you are facing.Thanks
I use email lock to allow downloads.
I am reporting a problem with the performance of [wpdm_package] shortcodes.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/When adding single package id shortcode onto a post, there is a hyperlink to the package download page, and the download button is also available directly from the post, so it allows me to download without visiting the package download page.
When adding multiple shortcodes onto one post, suddenly the link to the package is no longer clickable. The download button is still intact and works fine.
Please fix it so that link to the package remains even if I add multiple shortcodes onto a post.
In reply to: ‘Hide Everything’ not working with archive
It’s been another 3 weeks, any progress? Are the developers of this plugin looking at this bug or replying at all? I feel like this is quite a big bug. Anyone that wants files with permissions for certain users, but don’t want users to see every file and folder on the website, this WILL NOT WORK in Download Manager currently. Every user can see every file and folder. They just can’t open it. If ‘Hide Everything’ is selected it’s completely broken.
Even your own downloads section doesn’t work this way. When I go to download the plugin I don’t see a huge list of every plugin even the ones I don’t have access to.
Like I said perhaps I can get this issue fixed on my end and I can let you know the cost for reimbursement and send you the files afterwards that were changed?
If you can’t fix this bug, let me know so I can move on to another plugin because this website project has been held up over 2 months waiting for answers.
In reply to: Shortcode Not Working Like Desired
That seems like a bit too much for this.
Let’s take it step by step, because you send code earlier that you said would work, but did not for this view.
Please visit https://ateceos.wpengine.com/downloads-test/ and notice the layout.
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How can I make sure that the TITLE of the product does NOT open a new page. You sent a piece of shortcode before that worked for a different layout, but not this one.
That is my biggest question right now.
If I need to edit the plugin files to RENAME “Categories” to Language and the “Tags” to Product Line, I can. But really, that should be something in settings, as more people than I want that ability.
In reply to: Shortcode Not Working Like Desired
I am super close. Just a couple more questions.
I have the new shortcode there: https://ateceos.wpengine.com/downloads-test/
[wpdm_archive_filter items_per_page=”12″ template=”link-template-default” cols=1 colspad=1 colsphone=1]
That was from your website.
1. How can I change the titling in the search sidebar? I want “Categories” to say “Languages” and “Tags” to say “Product Line”.
2. I need the title of each product to either go to the download or do nothing at all. I tried page_link=0 to no avail within the shortcode.
3. The line spacing in “Tags” is cramped under the search bar.I made a little video so I can hopefully be clear and concise for you: https://share.getcloudapp.com/YEuWqe94
Hi, I’ve been using the filtering feature here: /edit.php?post_type=wpdmpro&page=wpdm-stats&type=history for unique downloads.
It looks as though there’s been 1092 total downloads but only 19 unique downloads, which doesn’t seem right (it’s usually around 25% of the total downloads figure). When I’ve downloaded the data, it looks as though its only counted unique downloads up to 5th July.I wondered if anyone else had experienced statistics like this or where the export function is only exporting certain dates.
Any help would be really appreciated. Thanks
Downloads > Settings > User Interface, change other colors in the modal lock window (border of text boxes, not only the button, for that reaosn I ask for CSS, font family is ok setup font that setting area, color no.
Also the Border Radius property setup wont affect the Border Radius of the buttons inside of the modal mail lock windows, I want a all buttons with not rounded borders.
How can now setup the buttons in proper way of the modal mail lock window?
Specially need border radius, and color if possible.In case I select button background to none and want make the font more bigger there is no way to setup font size, and again here CSS will be useful.
Weight of the buttons font……no way to be configured. Again, CSS can be useful.
Font color of the buttons no way to be configured. Again, CSS can be useful.If you go to any of the pages noted in my next private reply, you’ll see that the downloads work fine from the button, but the PDF Viewer preview is showing “File not found” or it is just blank. Additionally, the audio files no longer play when you click the play buttons. This is not an issue of access/permissions, but an issue with the actual previews of these documents. Please advise!
In reply to: Shortcode Not Working Like Desired
Hello @Russcantu,
Using the parameterpage_link=0anddownload_count=0in shortcode will disable the link.More details and parameter can be found below:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/For more customization you have to follow this doc to edit link template and you have to use a shortcode that supports link template like this.
Hope you understand.
Regarads.
In reply to: Need Help Setting up Pages
Hello Jennyfer Moreno Shek,
For video player content will be available for all general download packages, But for premium/product packages, the preview will not come, you have to use the below template tag
[video_player_1200]in your page/link templates fromDownloads > Templates > Link/Page Template, if you are unable to make adjustments, please refer/points on your requirements, and please, give your temporary wp-admin login details in a private reply for checking the issue.Thank you and regards
In reply to: Need Help Setting up Pages
Hello, some help would be appreciated….
1. How can I create one membership where clients can pick no more than 4 items from the library every month?
2. How can I make my package https://www.reavic.com/my-downloads/preparing-for-the-housing-market/ look like this: https://try.wpdownloadmanager.com/download/video-player-play-download/
3. Tab “Add Ons” now shows a list of all plugins but it is making me purchase them, I purchased your megapack and I need to get stripe and paypal but I don’t see it on my download.
I appreciate the help that I’ve been getting but this plugin isn’t living up to my expectations, documentation lack details I am very confused and I been investing way to much time on this plug in wtih very few results. I really need someone to help or to get my money back since it isn’t working.
In reply to: Need Help Setting up Pages
Questions
#1. How to make this page:https://www.reavic.com/my-downloads/preparing-for-the-housing-market/ look like this page: https://try.wpdownloadmanager.com/download/video-player-play-download/ I can’t believe a $100 + plug-in has such poor presentation even with a theme from the same company.
#2. How can I create a monthly membership that allows users to download only 4 products? I need for the products to be able to be purchased individually OR through that subscription.
Thanks
In reply to: list of packages doesn’t show in correct way
