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Search Results
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In reply to: Auto Update Not Working
I have exactly the same message in my ‘installed plugins” listing
If I go to ‘downloads’, ‘settings’ then download manager package is not even listed amongst the list of packages I could install (as I have the special pack licence) – ie purchased addons tab. Normally it is listed here to be ‘updated’
there are also no packages listed under the ‘free’ tabHi there,
Could you please tell me how to install the latest version? If I go to my Plugins area it says auto-update isn’t available, and if I go to the Updates section of the Downloads settings, there are no updates listed.
Thank you.
I’m not sure if this already exists, but I can’t find it.
Page that is customizable to up sell or showcase other downloads, starts the download automatically, and shows a manual download link.
Dear support,
I use WooCommerce, in combination with WooCommerce Membership and Downloadmanager PRO.
Unfortunately I’m not able to configure the protection of downloads correctly, may be I missed a feature, hidden option, setting, … ? Please advice.
What’s the case:
1 – I have two membership plans, for readibility MSP_A en MSP_B
2- I have the standard WP roles and the two additional subscriber en shop manager from WooCommerce
3- In the membership plans I made sure that there are no empty fields behind pages / downloads on the tab “restrict content” otherwise all downloads and pages would be visible to both membership plans
4 – Some downloads I want to be available to users that bought MSP_A. So I selected that membership plan under Memberships – Content Restriction. I left the field “allow access” empty. After login as a customer with MSP_A, I’m not able to download.
5 – When setting the “allow access” field to the role customer. I’m able to download, but I’m also able to download when I have MSP_B and not MSP_A.So it seems the “allow access” field is leading and the “restrict content” based on memberships is not functioning.
What have I done wrong or which setting should I change to make sure that download is only possible for a specific membership plan.
Look forward to hear a solution, that probably will lead to an “off-course” from me.
Kind regards,
Jacqueline.Topic: CAn´t Activate after Update
Hi,
I have manuel update to 4.7.4 from 4.7.3. I have deactivate the Plugin, Upload via FTP and want to activate again the Plugin but it doesn´t work. This ist the message
Fatal error: Uncaught Error: Class ‘WPDM\libs\FileSystem’ not found in /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php:270 Stack trace: #0 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(253): WPDM\WordPressDownloadManager::setHtaccess() #1 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(145): WPDM\WordPressDownloadManager::createDir() #2 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(286): WPDM\WordPressDownloadManager->Install(”) #3 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /var/www/virtual/dxf-downloads.de/htdocs/wp-admin/plugins.php(174): do_action(‘activate_downlo…’) #6 {main} thrown in /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php on line 270
PHP ERROR:array(4) {
[“type”]►
int(1)
[“message”]►
string(932) “Uncaught Error: Class ‘WPDM\libs\FileSystem’ not found in /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php:270
Stack trace:
#0 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(253): WPDM\WordPressDownloadManager::setHtaccess()
#1 /var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php(145): WPDM\WordPressDownloadManager::createDir()
#2 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(286): WPDM\WordPressDownloadManager->Install(”)
#3 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#4 /var/www/virtual/dxf-downloads.de/htdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#5 /var/www/virtual/dxf-downloads.de/htdocs/wp-admin/plugins.php(174): do_action(‘activate_downlo…’)
#6 {main}
thrown”
[“file”]►
string(97) “/var/www/virtual/dxf-downloads.de/htdocs/wp-content/plugins/download-manager/download-manager.php”
[“line”]►
int(270)
}It is very important for me…
In reply to: Statisics
Interesting. So my total downloads will be the number of rows in ahm_download_stats? I think I read somewhere that WPDM tracks unique user downloads not re-downloads from the same user? Is this true? Is there a way to track ALL downloads, including re-downloads?
Is there a reason the total rows in ahm_download_stats is less than the statistics calculated on my dashboard?
For example, my statistics show total downloads as 1523, but ahm_download_stats has 1546 rows?-Tom
I have Download Manager Pro all setup and running off of AWS S3 thanks to some good support here. Now I have another questions.
I need to track each month how many users download a file for the first time. We have to pay royalties on some of our content, but only when the user first downloads it not if they download it again. We have WP Users turned on and people won’t be able to download without having a user account. So, is there a way for Download Manager to report first downloads? I don’t need a list, I just need to know how many first downloads for each file.
-Can only use pro membership specific payment gateway integrations, and not all gateway addons that I’ve purchased
-Paypal won’t work when membership length is specified as indefinite, returns an error.
-If I type in my login info, and click to pay with Stripe, but then cancel, I still create a user account. I have “Anyone can register” unticked in my WP general settings tab. My main purpose with this was to control account creation by directly from a payment with this addon. There are other parts of my website that rely on this feature.
-Very few customization options.My intention with this package was to have users pay a one-time amount, and then get permanent access to my site and all downloads.
In reply to: Permission-Denied
Hi,
For the login popup, Please use following HTML for “Login Required Message” in Downloads Settings Basic message section.
<button id="myModalTrigger" type="button" class="btn btn-danger btn-sm" data-toggle="modal" data-target="#myModal"> Login </button> <!-- Modal --> <div class="modal fade" id="myModal" tabindex="-1" role="dialog" aria-labelledby="myModalLabel"> <div class="modal-dialog" role="document"> [wpdm_login_form redirect="[this_url]"] </div> </div> <style> #myModal{ background: rgba(0,0,0,0.5) !important; } .w3eden .modal.fade.in{ display: block !important; } .modal-backdrop.fade.in{ display:none !important; z-index: -99999 !important;}</style> <script> jQuery(function($){ $('#myModalTrigger').on('click', function(){ $('#myModal').toggleClass('in'); $('.modal-backdrop').remove(); }); }); </script>Thanks
In reply to: Suggested UI improvement
Hi,
We will add the feature in future of WPDM. For now, you can add the following code to your theme’s functions.php file to add the category filter in all downloads admin page.
add_action('restrict_manage_posts', 'wpdm_filter_packages_by_taxonomy'); function wpdm_filter_packages_by_taxonomy() { global $typenow; $taxonomy = 'wpdmcategory'; if ($typenow == 'wpdmpro') { $selected = isset($_GET[$taxonomy]) ? $_GET[$taxonomy] : ''; $info_taxonomy = get_taxonomy($taxonomy); wp_dropdown_categories(array( 'show_option_all' ► __("Show All {$info_taxonomy->label}"), 'taxonomy' ► $taxonomy, 'name' ► $taxonomy, 'orderby' ► 'name', 'selected' ► $selected, 'show_count' ► true, 'hide_empty' ► true, )); }; } add_filter('parse_query', 'wpdm_convert_id_to_term_in_query'); function wpdm_convert_id_to_term_in_query($query) { global $pagenow; $post_type = 'wpdmpro'; $taxonomy = 'wpdmcategory'; $q_vars = &$query->query_vars; if ( $pagenow == 'edit.php' && isset($q_vars['post_type']) && $q_vars['post_type'] == $post_type && isset($q_vars[$taxonomy]) && is_numeric($q_vars[$taxonomy]) && $q_vars[$taxonomy] != 0 ) { $term = get_term_by('id', $q_vars[$taxonomy], $taxonomy); $q_vars[$taxonomy] = $term->slug; } }Thanks.
In reply to: Hide form lock after submit
Hi,
Once a form is submitted Form Lock doesn’t show the form again when the user is in the same session. But in a new session form will appear again. It is applicable to a single package/download.
But usually, people use different forms for different downloads. So, unlocking one package doesn’t unlock other packages.
Thanks.
In reply to: CSS files
Hi,
You have to edit
/download-manager/tpls/wpdm-all-downloads.phpfor this shortcode. You can find details here about modifying the shortcode templates.You can use inline CSS or with
<style>tag, jquery inside the link or page template. Follow this tutorial for this to customize the link/page template.Thanks
Topic: CSS files
Hello,
where can I modify the css of the shortcode[wpdm_all_packages]
and how (which file) can let me modify the column names/order/presence of the table?
In addition: where (exact folder and file name) can I modify the css of a custom template page or link generated by cloning a standard template?
(Downloads > Templates > Link Templates or Page Templates)In reply to: Invalid License Key
Hi,
1. WPDM Block Hotlink add-on will help you to block hotlink to download URL from the external site. You must have to click on download button placed in your site to download packages. The external site can only place the link with your page.
You can try putting the download link on another domain site and see if it can be downloaded. Because the plugin will block the download.
2. If you want to show you packages on any page or homepage, you can try shortcodes like All packages list, here’s the demo. Or You can use category shortcode on the page, here is the demo.
Thanks
In reply to: Password generator not working
Hi,
Your server is blocking the WPDM ajax request. Are you hosting on Siteground? In that case, please add the following code to your .htaccess to allow the ajax request. That should fix the password generator issue.
<IfModule mod_security.c> SecFilterRemove 001868 </IfModule>About the Downloads add-ons page, that page actually doesn’t have relation with WPDM features. It just lists available WPDM add-ons you can purchase. However, we fixed that error but the new version hasn’t been released yet. We are running some final tests before the release.
Best regards.
In reply to: Show Version Number
The pro version supports the columns width. Please check the documentation here.
If you want to specify width for a colum, add the width after column head with :: seperator. Ex: colheads=”Title|Categories|Update Date::200px|Download::100px” will make Update Date column width 200px and Download column width 100px
Thanks
Topic: Download count not updating
I have been using the product very successfully on another site. The site was built using Page Builder.
I have a new site, using a BeTheme.
The downloads work well, but the download count does not change.
I have run several tests. No change.
I have paid for a new PRO license, and successfully installed it.
After that, it showed one download on the Stats graph, thereafter, no change to Qty.I have tried the download from the download panel itself – no change in the Qty.
eg. http://www.sitespecificsafetyplan.co.nz/download/safetyworx-32bit-zip/Any advice?
In reply to: file list sorting
Hello,
Having a very strange problem with one of our sites. The thumbnail value as inputted into custom templates, as an example: [thumb_500x250] no longer works, and shows a broken image. However, if I change this value to [featured_image] it works. In fact, I had to change all my templates to the featured value. Currently using WP Downloads version 4.7.2. Any ideas how to resolve? Thanks in advance.Topic: cannot close pop-up
Download Manager Pro 4.7.3 , WPDM – Form Lock 1.6.0, Contact Form 7 5.0.1 , WordPress 4.9.4.
on https://www.avfx.com/boston-venue-guide/ I have a download package. The package downloads a PDF. Link Template = “Call to Action 3” and Page Template = “Default Template”. The form is Contact Form 7. The form displays in a pop-up and the **pop-up cannot be closed**. The only way off the page once the pop-up is displayed is to close the browser window. This is not usable this way.
Can you please fix your demo so that when you click on this button
it doesn’t “open” but instead it “downloads”, and then tell us all how you fixed it? Is there a mime-type line of php we need to add?In reply to: Visibility of uploaded files
Hi,
Frontend uploader will load all options including package settings and Browser files.
You will find additional settings from Downloads Settings Frontend.
Thanks
Topic: Download Button Text
Hey, I want the [ download_link_extended ] to say “download all” and not only “download”
http://downloads.ps-international.de/download/best-of-dieter-bohlen-image-data/?lang=en
on all download pages. but this is an example.
Hi, I have accidentally removed some CSS code when changing the Font size & color, alignment etc. of the download link text/button and now the content of the “WPDM Download Info widget” doesn’t show when I insert the widget in elementor. The other widgets work fine.
Would removing and reinstalling ALL data and files solve this. If so please tell me how I can really remove all files because after deleting the plugin my downloads show up in the list, telling me NOT all files are deleted when the plugin is installed.
Another solution is also welcome!
Thanks RobTopic: Pro plugin won't activate
Hi, tested the free version for a customer – installed and worked fine on their site. They were happy but wanted the number of files and number of downloads on the file list hiding so we’ve purched the pro version. We’ve uninstalled the free, installed pro but it won’t activate. Uninstalled Pro and reinstalled free and it activates fine. Can you help?
Thanks.
