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Afternoon,
Currently when ever Download manager is intalled it break the wp-admin to redirect to the downloads page and we can’t log in to WP. This is defined in your program under settings. You previously recommended changing the redirect function to “Hone” but that just crashed. To log in we have to delete the program from WP using Filezilla, then making any changes to the site before reinstalling the download manager which again blocks the WP admin page with the redirect.
Is there a way we can turn the rederict off as it doesn’t seem to serve any use as this slows down the whole process of updating the site.
Please advice.
Malcolm.
Hey, I need to be able to track all downloads of a single user. But when I download a file multiple times with the same account the counter doesn’t increase and also doesn’t show up in the stats. How can I achieve the same behaviour you have in the user profiles here where I can see the time and date of each individual download per user?
Best
In reply to: Redirect download page template to file
The problem is that for multilingual downloads (using WPML) the direct link does not automatically forward the user to the content in the currently chosen language
In reply to: [wpdm_frontend] not working correctly
One of your plugins is breaking the delete icon in all downloads list. I have fixed the add new page issue. It was coming from an error that originated from corrupted email settings. I have updated email settings to fix that. But file attachment options are missing, I guess the same plugin is causing the error. Now you have to deactivate other plugins one by one to find out which one it is.
Standard norwegian date format is “d/m/Y”. Using this format the ordering of the table for wpdm_all_packages does not work. The reason is that the “data-order” attribute is not set correctly (is empty) because “strtotime” expects “english” date formatting.
A possible solutions would be to alter the code in “wpdm-all-downloads.php” at about line 240 from
<?php $tcols = $cols; array_shift($tcols); foreach ($cols as $colx ► $cold){ $dor = array('publish_date' ► strtotime(get_the_date()), 'create_date' ► strtotime(get_the_date()), 'update_date' ► strtotime(get_the_modified_date('', get_the_ID()))); ?>to:
<?php $tcols = $cols; array_shift($tcols); foreach ($cols as $colx ► $cold){ $dor = array('publish_date' ► get_the_date('Y-m-d H:i:s.u'), 'create_date' ► get_the_date('Y-m-d H:i:s.u'), 'update_date' ► get_the_modified_date('Y-m-d H:i:s.u', get_the_ID())); ?>This should make it sortable regardless of selected date format in WP.
In reply to: Assigning Two Buttons to a Product
In reply to: Plugin isn’t very straight forward
1 ) In your package settings meta box set “Click here to download PDF” as “Link Label”. This “Link Label” defines the download button text which is “Download” by default.
2 ) Each package has its own details page, but it is not strictly necessary to use the details page. You can use a package shortcode to insert the download anywhere you want. Copy the package shortcode from the “All packages” admin page or use the TinyMCE Button add-on to insert shortcode visually. This add-on adds a Download icon in Gutenberg classic editor, use that to insert package in a page or post.
The result of the shortcode is controlled by the link template. You can use any of the built-in templates or create your own using Template editor from Downloads > Templates page.
3 ) If the download button isn’t visible to you then it means you user role doesn’t have access to the package. Set “All Visitors” in the “Allow access” option of package settings meta box to fix that.
In reply to: Related Downloads Addon Not Working
It is based on the default tag. There is no shortcut to support your custom tag.
[similar_downloads]template tag is implemented by thewpdm_similar_packagesfunction inwpdm-functions.phpfile. You can try to tweak that one to create a new template tag. Basically, it requires extensive customization.Topic: Archive Page
How to show archive page, siteurl/all-downloads/ does not show anything and category page also only shows download button and no other info
I cannot figure out why PayPal payments are not automatically processing and require an admin to manually update the order.
Everything works on the free downloads, including the email lock. I recently came upon a forum reply that said one must enter the Sandbox credentials also, so I have done that too. The last order never processed on the site, but the PayPal payment was accepted by PayPal. There is a disconnect somewhere and I need to find it.
BTW, the PayPal payment is not inline – it directs to the PayPal site when it should not be doing that.
In reply to: Email lock – user one time subscription
Hi,
Looks like the issue occurs only when the user is downloading as a guest. I have tested several downloads after logging in. All download attempts were successful.But I encountered issues with some files when tried to download as a guest. And this can be related to the WPENgine caching. Please contact the WP Engine support an ask them to exclude URLs like the following one to exclude from the cache. That should fix the issue for non-logged-in users.
https://podular.co.nz/download/the-stack/?wpdmdl=198&_wpdmkey=5dd83d013a7f1
Thanks.
In reply to: Key Suddenly Not Working
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
In reply to: Mailchimp integration
1 ) I have removed the limit. Now all lists are available for selection in the dropdown.
2 ) The add-on doesn’t send the quick form to MailChimp. You can access and export those data from Downloads > Subscribers page.
3 ) Mailchimp add-on automatically extracts first and lat name from the input and insert them in corresponding MailChimp user field.
You can use a custom template for Advanced Access Control “All Downloads Table” to change the default sorting.
The Advanced Acces Control downloads table is using
/wpdm-custom-access-level/wpdm-my-downloads.phptemplate. To customize this template, make a copy and place it in/active-theme/download-manager/wpdm-my-downloads.phplocation. Then add your customization in this new template. Now, this new template will override the default one. As the file is outside the plugin directory, your customizations won’t be lost during the plugin update.I have made the template file for you. You can download it here https://www.dropbox.com/s/af8zyrfn323ba66/wpdm-my-downloads.php?dl=1 Just put it in
/active-theme/download-manager/wpdm-my-downloads.phplocation. This version of table sorts downloads by date.We would like to change the default order of the listed downloads. The problem is, that we use the table that gets generated by the “Advanced Access Controll” Add-On and not the default table, that gets generated by a shortcode.
Please tell us how to change the sorting of this particular table.
The optimal way would be if we could add a “Date Added” section to the table head and use this sorting as default. The second best option would be, if we could change the current default, which is ascending by name, to descending by name.
Thank you.
In reply to: Bulk import issue
hi
If you are moving to another installation then use the WordPress import/export option. From your old site export all downloads using the Tools > Export option. Then in the new site import all downloads from Tools > Import. Then move all your files from old
/uploads/download-manager-files/to new/uploads/download-manager-files/directory.Hi guys,
sorry to push that very old thread up again.
@Shahjada you said, that the networkwide shortcode integration would be a feature added soon.
That was in 2015.
Did that already happened? 🙂 Because this would be a really good feature.
Or is there another easy thing to share downloads cross-site (in the same multisite network)? For now I’ll do that with iframes.
But that’s very static and not what I really want.Would love to hear some good news 🙂
Cheers,
ChristophHi Download Manager team,
I Installed your Downloader Manager Plugin last week, and want to upgradde to the Pro version. But I want to get the Free version set up, with some downloads first, before i commit to buy.
I only have one current issue. I’ve created the Categories, (And set the permissions to ‘All Visitors’ for the Categorys access. And have made a few new Download posts. And have set the download access permissions to ‘Subscriber’ and ‘Administrator’ But when i log out, it’s still allowing me to Download the file. I want it to ask the User to Log-In, before they download any of the files, so I can then monitor who’s downloading what.
Once I can get the Permissions sorted, I can then finally upgrade the Plugin to Pro. I had a few issues at first install which my Theme Developer has sorted for me.
I’ve noticed that there is a lot of extra Add-Ons, for the Downloader Manager Plugin. And many i am also interested in. But as I don’t make any revenue, and all features on my website are free of charge, I just want to make sure that this Plugin works with the permission issue before i upgrade. I already have a premium Theme, and quite a few other Premium Plugins, which I use. And I’m really looking forward to introducing this plugin to my website Visitors. And our website gets a very high volume of visitors. So it would be really beneficial for me to use the Pro version of this plugin. The only thing holding me back is this issue where all visitors can just download the files. Even when I have sett the permissions to only allow the 2 registered groups.
Another quuestion I wanted to ask. Is when i list a download. The download box background is ‘White’ is there any way that I can change the background to the same colour as my Theme? This isn’t a big issue, but would be cool if when it’s possible to do this.
I really like the look of this Plugin. It looks great, and does everything that I need, and think it would be a huge success with our Users and visitors.
Any help with the persmissions issue would be very greatly appreciated.
Thank-You guys
Insomniacs Team
Am i missing something out? I’ve installed the free Shortcode plugins, as advised. And am using the simple Template for the page.
In reply to: change template
my question is how to apply the “default template w / icon” template to all downloads previously uploaded to the site. thanks
In reply to: License Key Invalid
License Key has now validated however still getting issues with new download page.
102.22 MB File Size
20 File Count
19th November 2019 Create Date
19th November 2019 Last Updated
You are not allowed to download.How do I allow users to access the downloads? Is there a step I have missed on resetting the DM plugin?
In reply to: License Key Invalid
I’ve just found a similar issue from the 18th Nov.
I’ll try the following and let you know if this works:
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
Topic: License Key Invalid
Hi, we have been using DM for a number of years now and having checked my products all look to be fine in DM purchase section, however on WordPress there is an alert stating Invalid License Key.
The issues we have now is that we cannot upload documents for download on to our site and the message reads Access Denied on the downloads page.
Also in the WordPress Plugins page there is the message; Please activate Download Manager license for automatic update. Validate license key.
Order 1 Support & Update Access: Active Mar 17, 2018 6:34 pm Auto Renew: 2nd cycle
Order 2 Support & Update Access: Active Mar 17, 2018 3:43 pm Auto Renew: 2nd cycleCan someone advise please?
Thanks in advance
In reply to: Key not valid
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.Logout and then login again from your Downloads > Settings > Updates tab to fix any issue related to quick update. After that you can update the plugin your plugins page.
Thanks.
Greetings,
I updated to Pro version 5.0.2 on October 27th on our Production website.
Today I noticed that on all existing downloads that the section to select one of the already created categories is missing. If I try to create a new download the issue also exists. I checked our Development site running Pro version 4.9.8 and I can clearly see the ‘Categories’ section in a per-existing download named, “Ottawa Plenary – Member Survey – feedback summaries”. The same download on the Production website is missing the ‘Categories’ section.
Note that all of the individually created categories under the ‘Categories’ section in the Pro plugin are present in the Production web site.
Any help to resolve this issue is much appreciated.
Piers
Hi Shahriar,
Still not sure what you mean by hook but I hope its something we can enable as a setting in Downloads > Settings or something we can add to the CSV. Basically something that will survive each time the WPDM version is updated.
We will hold off developing our own code to use this feature until we see how you have implemented in a future release. If you remember to it would be great if you updated this thread once it was released.
Cheers,
mike
