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Live Chat Questions
1: Hello I’ve installed the shortcode to live chat on my page / Is it possible to add a specific user/owner to that live chat ? Also when I’m receiving the live chat message its not in real time that I’m getting them – I’ve to refresh the page to receive the message from my side but it remains idle at the side of the visitors chat ( i.e they can’t read my reply )
PM Questions
2:I’ve added the pm link here but when I click on it it doesnt do anything.
3:How can I share the private url message dashboard to the owner, is there a standard link/login that I can share?
Looking forward to your reply – Thank you
Hello Jeremiah Castillo,
Hope you are well. If you are already using Premium Package add-on, you have an option after purchase, return URL as I image attached,
Please kindly check and let me know.
Thank you and regards
Have you tried this process? As you set redirection to package, in the same process you can add download URL instead of package URL. Please kindly check and let me know.
Thank you and regards
On the login page where we have add the functionality shortcode for user login, there is a section under the User ID and Password fields that says
“Don’t have an account yet? Register Now”
The link on this text goes to a invalid URL and I cant find where to change this.
The URL it links to is exactly : https://goste.net/shareholders/login/custom%20registration%20page%20url/
Why is this not working for me? Is this a plugin issue or a setting issue on my end?
Hello Burkhard Asmuth,
Hope you are well. Thanks for writing to us. As the redirection happening to package, in the same process you can add download URL instead of package URL. If possible, please share the related URL or screenshots. You can also give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
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Hello Asad Raza,
Hope you are well. For My Downloads section in user dashboard shortcode, you required this add-on,
Advanced Access Control
And can you please elaborate on flaturl parameter in the User Dashboard short-code issue? Please kindly check and let me know.
Thank you and regards
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I do not see the “My Downloads” section in my user dashboard. How do I enable the “My Downloads” section for user dashboards?
Additionally, I would also like to know what the flaturl parameter in the User Dashboard short-code does and how I can use that parameter.
This is the demo.
https://try.wpdownloadmanager.com/frontend-uploader/?adb_page=add-new
This is the shortcode. [wpdm_frontend logo="logo-url" hide="settings,images,cats,tags"]
If there was a way to limit the category in the shortcode to only allow upload into that category without having a user select it.
Updates. Here’s the new URL for the test location, we moved our site’s address.
Test Download
I also renewed our subscription and put in the license code.
It now works on Safari (and Chrome) but not in Firefox.
Hello,
I am doing some work to add old versions of package files to ACF fields but i can’t appear to get the download url for a package file, how can i do this?
example of what i currently have
$files = get_package_data( $post_id, 'files' );
if ( $files ) {
// Define the new row to add.
$new_row = array(
'title' ► get_the_title(),
'date_added' ► gmdate( 'M d Y h:i:s A' ),
'files' ► array(),
);
foreach ( $files as $key ► $file ) {
if ( isset( get_package_data( $post_id, 'fileinfo' )[ $key ] ) ) {
$new_row['files'][] = array(
'file_name' ► $file,
'file_type' ► get_package_data( $post_id, 'fileinfo' )[ $key ]['type'],
'file_size' ► get_package_data( $post_id, 'fileinfo' )[ $key ]['size'],
'file_url' ► get_the_permalink( $post_id ) . '?wpdmdl=' . $post_id . '&ind=' . \WPDM_Crypt::Encrypt( $key ),
);
}
}
add_row( 'previous_versions', $new_row, $post_id );
}
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Hey, I have been using the Download Manager plugin for a long time and have been managing a download site. But I noticed View count has not been updating. I thought it was bug and will resolve soon. but this bug is not been addressed. I am always using the latest version of WordPress, and Pulgin is on auto-update.
Here are my site URLs:
https://download.hermes.com.np/district-rate/
https://download.hermes.com.np/google-input-tools-nepali/
Download count is working fine.
For #1 I have created a page named downloads and add all downloads short code on that page
and I have a question about this
can I make a page where my all download will be listed without manually adding the short code in the same design as I am sharing URL with you
Downloads
For #2 Yes It looks same,
you can check this in below link
Downloads
What I want is when I click on download button and downloading stated this popup should be closed automatically, for now I need to close this manually
for #3
Can we show some progress bar over the page when it is downloading
like when I upload a file there is a progress bar that shows the downloading percentage
Hello SHIV SINGH,
Hope you are well. Thanks for writing to us.
For #1, Can you please let me know which shortcode or how you are displaying downloads list? please share the related URL too if possible.
For #2, For now, the download button is displaying as I image attached,
Is there any additional section or popup appearing from your side?
For #3, For download finishing handing indicator is related to browser, when you hit a download button download finish process handled by browser. I hope you have understood.
Please kindly check and let me know.
Thank you and regards
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Hello 79DESIGN,
Hope you are well. For your first issue, can you please share the related URL for checking the issue? Also mention which word need to search with which package it has. And for your second issue, you can restrict packages preview/visibility with the Allow Access option from package settings. For applying bulk to all packages this add-on can help you, https://www.wpdownloadmanager.com/download/wpdm-default-values/. Please kindly check and let me know.
Thank you and regards
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Hello, Francesco
I hope you are doing well and thanks for writing to us.
– You can achieve the pdf preview feature by using this add-on: https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
WordPress PDF viewer plugin helps your site visitors preview a PDF document before they download it.
-To preview the video, begin by uploading it to YouTube. Then, attach the YouTube video URL to the WPDM package. Finally, use the [youtube_player] tag in the page template to play the video
Regards
Hello, Elvis
Thanks for writing to us.
Could you please share a screenshot of the mail? Kindly try this one for direct link <a href="//your-site-url/?wpdmdl=[ADD_FILE_ID]">[your custom button image or text]</a>
Let me know if this aligns with your requirements.
Regards
Sorry for my late reply.
Basically, the Python script I created correctly uploads the files using your API. However, when I click on “Generate download URL”, this is the address that comes out:
https://mywebsite/?wpdmdl=7053&masterkey
As you can see, the masterkey is missing.
Then I have to go into the download, click update, and magically the masterkey is generated, and it correctly generates the link:
https://mywebsite/?wpdmdl=7053&masterkey=fL1HPluIpPl-ym9zVcmGZhkRswTEcdstsShcujn00WeWdSvIeSyFpxvkcCfwfsJxdQfSiEUI85oGTAK5NjG3C-CfKsxYdSylELJiG5BgF18
I need the masterkey to be generated immediately when I upload the file via the API.
The issue was with flat download URL, for now you need to keep flat download URL disabled as you are using number a title. However, with the next update we shall add the option to use custom base slug for flat download URL. please check and let me know.
Thank you and regards
