Tahasin

For refund related issue, please send an order note from this page:https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

I have demonstrated the process using subscriber,customer as an example, but you can apply this to any user role, such as admin, editor, author, or any custom roles.

We have identified the problem and will give you an update shortly. Thanks for your patience.

Regards

Hello,

I hope this message finds you well and thanks for reaching out.

Please send the wp-login details in a private reply so I can investigate the issue from your end, as the PDF preview add-on is functioning correctly in our setup.

Regards

You can check our Full Access Pack. This package will enable your access to all current and upcoming items on this site.

I am unable to find the Pro Membership add-on on your site; could you please check?

I am marking this ticket as resolved.

I’ve checked that registering via mobile is functioning properly.

– For your first requirement, you can use our Advanced Custom Fields, by using this you can add custom fields in the registration form. When a users submits a register form you can check all details from Users > All Users > view users details section.

– You can find the stats here Downloads > Stats section and also download/export the data as a CSV file.

– For user data extraction, you can easily export them from users section or any third party plugin like Import and Export user data