Tahasin

Hello,

I hope this message finds you well and sorry for the inconvenience.

kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your theme’s function.php file. This should fix the issue.
Please check and let me know.

Regards

If it is really related to the new update issue then it will be fixed using this code add_filter("wpdm_is_valid_mime_type", '__return_true'); in function.php file.

If the code is not working for you then we have to check it from your end.

Thanks for your understanding.

Currently, this feature is not available. However, you can easily export user data using any user export plugin.

Hello,

Yes, you can download the data of Download History as a csv. You can also filter it for individual users and download the filtered data as well.

Please check the screenshot.

Regards

I’ve already forwarded the issue to the appropriate team. I’ll keep you informed here as soon as there are any updates.

Thanks for staying tuned.

Hello,

Thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue thoroughly.

Regards

You want to display that featured image in the dashboard or somewhere else?

Hello, @Ben

Please open a new support ticket describing the issue, there we will assist you to solve the issue.

Thanks for your understanding.

Regards

Hello, Gabriele

I hope this message finds you well and thanks for reaching out.

You can set access level for specific category from Downloads > Categories > Access. Here is a screenshot of category access for different user roles.
If you want to set access for specific roles or custom roles you can do it using our Pro Membership add-on

Please check and let me know.

Regards

We have checked it from our end and we didn’t encounter such issue in our testing environment. However, we are continuing to investigate the root cause. I’ll be sure to keep you updated here as soon as we have any new information.

I appreciate your patience.

Regards

At this moment what you can do is using this shortcode you can display your desired image according to the membership level.

[wpmembership plans=”A”]your image link here[/wpmembership] -> only the image will visible to membership role A
[wpmembership plans=”B”]your image link here[/wpmembership] -> only the image will visible to membership role B.

Kindly check and let me know.

Regards