Tahasin

This is the result from astra theme, screenshot
kindly check if this aligns with your requirements.

To achieve that, you have to edit the package file.

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share the related URL of this package in a private reply?

Regards

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

Unfortunately, no

For that, you can use this add-on, it will help you set/populate default values for package settings so that you don’t have to repeat those every time https://www.wpdownloadmanager.com/download/wpdm-default-values/

Maybe the fake registrations is coming from the WordPress default registration form, it’s quite impossible to bypass the re-captcha. But still, we are investigating the issue.

Hello, Paul

I hope this message finds you well and sorry for the inconvenience.

Could you please share the signup link in a private reply?

Regards

Glad to hear that 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

Yes,you are right and kindly remove the package: Test WPDM

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share related URL and wp-login credentials in a private reply to check the issue?

Regards

The problem has been fixed, update your plugin whenever it becomes available.

We have identified the issue and are currently working on it. You will receive an update shortly.

Thanks for your patience.

Hello, Ryan,

I hope this message finds you well. I wanted to apologize for the delay 😔

I personally tested several PDF previews using various packages, around 11:30-11:45 CST. Everything appeared to be functioning normally.

Regarding the slow logs,
We’ve thoroughly inspected the slow logs you provided. While we understand your concern about potential performance issues, it’s important to note that we have not received similar complaints from other users. This suggests that the current logs are not adversely affecting overall performance.

Thank you for your understanding.

Best regards

Everything seems to be working fine from my end. Can I test it from your end by creating a package with image folder?

Have you tried clearing cache from Cache & Stats?
Kindly check and let me know.

Hello, Sylvia

I hope you are doing well and sorry for the inconvenience.

Could you please share wp-login credentials in a private reply to check the issue?

Regards

Login credentials not working, kindly check.

Unfortunately, you have to sort using above mentioned parameters.

If you require some customization, then kindly place a customization request from Custom Upgrade Service. We will customize it according to your requirements.

Regards