Tanvir

Forum Replies Created

Viewing 25 posts - 2,651 through 2,675 (of 3,183 total)
in reply to: Videoplayer not working on Safari (iPhone & Mac) #161123

Tanvir
Spectator

Hello,

Please use this setting. I hope It will solve the problem

Thanks


Tanvir
Spectator

Hi,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: User Reviews not working #161121

Tanvir
Spectator

Hi,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: User Reviews not working #161088

Tanvir
Spectator

Hello,

Please check now I have added the updated version. Let me know please if it is alright.

Thanks


Tanvir
Spectator

Hello,

For the requested tasks, You need customization works.
Please contact here

Thanks

in reply to: Use the API to create packages #161056

Tanvir
Spectator

Hello Cedric,

Did you check this

You need to send request like this:

curl -X POST \
  https://yorusite.com/wp-json/wpdm/v1/packages \
  -H 'Authorization: Bearer 613efe9acb0d5c2b' \
  -H 'Content-Type: application/json' \
  -d '{
     "title": "The Alchemist",
     "description": "The Alchemist follows the journey of an Andalusian shepherd boy named Santiago.",
     "excerpt": "The Alchemist is a novel by Brazilian author Paulo Coelho.",
     "status": "publish",
     "tags": [
        "novel",
        "paulo-coelho"
     ],
     "categories": [
        16
     ],
     "thumbnail": "https://example.com/wp-content/uploads/2019/01/the-alchemist.jpg",
     "additional_previews": [
        "https://example.com/wp-content/uploads/2019/03/the-alchemist-cover.jpg",
        "https://example.com/wp-content/uploads/2019/03/the-alchemist-map.jpg"
     ]
}'

then you will get json response.

Authentication is done via the API key which you can find in your WPDM REST API settings. Pass the API key as a bearer token in an Authorization header.

Authorization: Bearer {key}

Alternatively you can also use Basic Auth over https by sending username, password.

Authorization: Basic {base64("username:password")}

In both Authentication procedure what you can do via API depends on the associated user capabilities. Unauthenticated requests will return an HTTP 401 response.

To get a package you have to follow this
You can check the details in the doc.

Thanks

in reply to: After entering mail Download Manager keeps loading #161040

Tanvir
Spectator

Please update this addon to the latest version 1.8.1.

Download Notifications

If you can’t update it from dashboard, please update from here

Then let me know if the issue persists.

Thanks

in reply to: Email lock doesn’t work #161039

Tanvir
Spectator

Hello,

it appears that the download problem affects all files with or without download lock option.
Was it okay before? Could you please tell me when you first identify the issue?

Thanks

in reply to: preventing download from ‘download’ #161038

Tanvir
Spectator

Hello ,

Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Email lock doesn’t work #161034

Tanvir
Spectator
This reply has been marked as private.

Tanvir
Spectator

Hello,

Please use this setting. It will solve the problem

Thanks

in reply to: User Reviews not working #161024

Tanvir
Spectator

Hello Julian,

Please provide admin access of your website in a private reply so that I could upload the updated version.

Thanks


Tanvir
Spectator

Hello,

I have forwarded the issue to the development team. Soon you will get updated news about the issue.

Thanks


Tanvir
Spectator

Hi,

You are welcome.

However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: preventing download from ‘download’ #161004

Tanvir
Spectator

Hello,
You can share now Just make a private reply.


Tanvir
Spectator

Hello,

Actually the audio player has been changed totally for the update. So I am sorry there is no patch.
As I checked the audio player in Mozilla Firefox, it appears to be working. So I think the issue is with Beaver.
Don’t worry the update has already done. Just need to be released. I hope it will be released in this month.

Thanks

in reply to: preventing download from ‘download’ #160992

Tanvir
Spectator

Hello ,

Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you


Tanvir
Spectator

Hello,

In future updates of WPDM you will get the options to disable the options. At this time, I will not suggest to disable those.
Please wait for the features.

Thanks


Tanvir
Spectator

Hello,

Sorry for this inconvenience.
I have just checked that audio player runs perfectly in Mozilla Firefox.
But it has a problem running in Chrome.
Our developer team has worked on the issue and it will be fixed in the next update then the player will work smoothly on all the browsers.

Thanks

in reply to: Eror 404. File not Found #160987

Tanvir
Spectator
This reply has been marked as private.
in reply to: Eror 404. File not Found #160984

Tanvir
Spectator

Hello,

I see you are using the free version of download manager though you have posted in pro forum.

If you have premium subscription Please check here then download and upload to update to the pro version 6.0.7 of wpdm.

Also I have made a test download to check the issue. It is working fine check here. What I assume, your location is not set right. Please recheck the location or re-select the download files in the packages.

Thanks

in reply to: A question about custom taxonomies for packages #160972

Tanvir
Spectator

Hello,

I first provided you solution for basic taxonomy for download manager.
did you follow this and enabled the custom taxonomy for gutenberg.
gutenberg packages of wpdm is handled by this addon of wpdm:

Gutenberg Blocks

in reply to: Updating links within the My Account page #160971

Tanvir
Spectator

Hello,

Let me know please if my solutions worked for you or you have followed any other solutions.

Thanks

in reply to: PayPal pop up window blinks and disappears #160970

Tanvir
Spectator

Hello,

Could you please tell me more details about the issue? If any specific browsers, please tell me the names of those.
For any outdated browsers, I will suggest to update the browsers.
For any specific customer ids, Please provide those access so that I can check and solve.

Thanks

in reply to: Redirect after login #160956

Tanvir
Spectator

Hello,

It needs to to add filter code.
You can check filter reference from here
Then you can use this filters for specific users
or you can add different login pages with different redirection links.

Thanks

Viewing 25 posts - 2,651 through 2,675 (of 3,183 total)