Shaogat Alam

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 95 total)
Mar 26, 2024 at 3:29 am
#194259
Moderator
Shaogat Alam
Staff OP

Please use straight quotation marks (” “) instead of curly or typographic quotation marks (” ” or “ ”),
and let me know if the problem still persists.

Mar 1, 2024 at 3:19 pm
#193500
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience, i have checked the issue, After deactivating the WordPress Download Manager (WPDM) and attempting to ‘Add New Post’ I encountered the same error[the issue persists]. It appears that the issue is not directly related to WPDM; rather, there may be another factor contributing to the error.

Feb 28, 2024 at 8:10 am
#193393
Moderator
Shaogat Alam
Staff OP

Please, Change the active theme temporarily and see if the issue still persists.

Feb 27, 2024 at 5:54 am
#193378
Moderator
Shaogat Alam
Staff OP

To check the server log, follow these steps:
Access the error log inside your hosting control panel. Please log in to your hosting control panel.
If you are using cPanel, navigate to the ‘File Manager’ and look for the file named ‘error_log.'”

Feb 25, 2024 at 6:06 am
#193339
Moderator
Shaogat Alam
Staff OP

could you please check the server log and share a screenshot of the relevant information here?

Feb 25, 2024 at 4:46 am
#193335
Moderator
Shaogat Alam
Staff OP

Are you currently using the latest version of the WPDM plugin?

Dec 6, 2023 at 6:38 am
#191820
Moderator
Shaogat Alam
Staff OP

Sorry, currently no plugin supports that functionality.
However, you can reach us here for any customization:customization

Nov 13, 2023 at 7:31 pm
#191280
Moderator
Shaogat Alam
Staff OP

@E le
you need to make a minor change in the codebase.

Jun 14, 2023 at 12:23 pm
#187928
Moderator
Shaogat Alam
Staff OP

You did not add the closing “}” to this style mentioned below, which is why it was not working. I have fixed it
#panel-10-0-0-0 a {
color: #000;
}

Template file edit :-

Go to the plugin folder:
wpdm-archive-page -> src -> Templates -> Filter -> views -> sidebar.php [copy this file].

Next, navigate to your theme folder and create the following directory structure:
“download-manager” [folder] -> “wpdm-archive-page” [folder] -> “filter” [folder]. Make the necessary changes to the “sidebar.php” file and save it in this location

Jun 14, 2023 at 7:14 am
#187915
Moderator
Shaogat Alam
Staff OP

Extend the height of the Categories box :

Goto Dashboard -> appearance -> customize -> additional css
and set your required height,

.cat-card{
min-height : 500px;
}

if you want to remove the Tag and Date part ,
you need to edit the template file.

Jun 10, 2023 at 4:25 pm
#187805
Moderator
Shaogat Alam
Staff OP

The password you’ve provided isn’t working.

Dec 22, 2022 at 10:06 am
#181644
Moderator
Shaogat Alam
Staff OP

Image 12-22-2022 at 4.05 PM

Dec 21, 2022 at 5:41 am
#181613
Moderator
Shaogat Alam
Staff OP

Hello,
WPDM Default Values add-on will help you setup/populate default values for package settings so that you don’t have to repeat those every time you create a new package and you can clone existing package in one click to create another, which could save your time significantly 🙂

WPDM Default Values

Dec 6, 2022 at 9:33 am
#181239
Moderator
Shaogat Alam
Staff OP
This reply has been marked as private.
Dec 6, 2022 at 7:33 am
#181228
Moderator
Shaogat Alam
Staff OP

Hello,

The feature you are looking for is already available,

please check out the following link

WPDM – File Cart

Dec 4, 2022 at 10:58 am
#181175
Moderator
Shaogat Alam
Staff OP
This reply has been marked as private.
Nov 27, 2022 at 8:45 am
#180970
Moderator
Shaogat Alam
Staff OP

Add this line to your wp-config.php file.
define(‘WPDM_CRON_KEY’, ‘mKNVRCdbJr1DiedHE18N’);

And in your hosting’s admin panel, add a cron
{{home url}}?cpc=wpdmcc&cronkey=mKNVRCdbJr1DiedHE18N

It will clear the cache regularly.

  • This reply was modified 3 years, 2 months ago by Shaogat Alam.
Nov 23, 2022 at 5:35 am
#180842
Moderator
Shaogat Alam
Staff OP

Could you please share us more details about the issue’s?
You can share related url to check.

Nov 23, 2022 at 5:33 am
#180841
Moderator
Shaogat Alam
Staff OP

sorry for the inconvenience.
Can you please update WPDM and WPDM add-ons ?
after updating to the latest version, please let me know then if the issue persists

Oct 11, 2022 at 12:13 pm
#179139
Moderator
Shaogat Alam
Staff OP

Please check again. It should be working now.

Oct 8, 2022 at 5:24 am
#179006
Moderator
Shaogat Alam
Staff OP

thank you for reaching out.

You can change default link template from

Settings -> frontend access -> archive page options

Image 10-8-2022 at 11.21 AM

Oct 7, 2022 at 9:03 am
#178981
Moderator
Shaogat Alam
Staff OP

Thanks for reaching out.
Please be more specific about the change you are intending to make.

Sep 27, 2022 at 3:43 pm
#178474
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience. 
I will check the issue and give you the update ASAP.

Sep 27, 2022 at 2:33 pm
#178466
Moderator
Shaogat Alam
Staff OP

Sorry for the inconvenience. The issue has been fixed. The add-on will be updated within 24 hours.

Sep 26, 2022 at 7:19 am
#178389
Moderator
Shaogat Alam
Staff OP

Sorry, in the “packages block” you can not pre-select or choose any option for “order-by and order” during the creation process.
The tool-bar is there to give you a visual representation of the real page view.

Viewing 25 posts - 1 through 25 (of 95 total)