Shaogat Alam

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 95 total)
in reply to: Shortcode displaying: Select Category or Search #194259

Shaogat Alam
Moderator

Please use straight quotation marks (” “) instead of curly or typographic quotation marks (” ” or “ ”),
and let me know if the problem still persists.

in reply to: Publish Not Working. #193500

Shaogat Alam
Moderator

Sorry for the inconvenience, i have checked the issue, After deactivating the WordPress Download Manager (WPDM) and attempting to ‘Add New Post’ I encountered the same error[the issue persists]. It appears that the issue is not directly related to WPDM; rather, there may be another factor contributing to the error.

in reply to: Publish Not Working. #193393

Shaogat Alam
Moderator

Please, Change the active theme temporarily and see if the issue still persists.

in reply to: Publish Not Working. #193378

Shaogat Alam
Moderator

To check the server log, follow these steps:
Access the error log inside your hosting control panel. Please log in to your hosting control panel.
If you are using cPanel, navigate to the ‘File Manager’ and look for the file named ‘error_log.'”

in reply to: Publish Not Working. #193339

Shaogat Alam
Moderator

could you please check the server log and share a screenshot of the relevant information here?

in reply to: Publish Not Working. #193335

Shaogat Alam
Moderator

Are you currently using the latest version of the WPDM plugin?

in reply to: from email to a new download #191820

Shaogat Alam
Moderator

Sorry, currently no plugin supports that functionality.
However, you can reach us here for any customization:customization

in reply to: Hide [unread_msg_count] #191280

Shaogat Alam
Moderator

@E le
you need to make a minor change in the codebase.


Shaogat Alam
Moderator

You did not add the closing “}” to this style mentioned below, which is why it was not working. I have fixed it
#panel-10-0-0-0 a {
color: #000;
}

Template file edit :-

Go to the plugin folder:
wpdm-archive-page -> src -> Templates -> Filter -> views -> sidebar.php [copy this file].

Next, navigate to your theme folder and create the following directory structure:
“download-manager” [folder] -> “wpdm-archive-page” [folder] -> “filter” [folder]. Make the necessary changes to the “sidebar.php” file and save it in this location


Shaogat Alam
Moderator

Extend the height of the Categories box :

Goto Dashboard -> appearance -> customize -> additional css
and set your required height,

.cat-card{
min-height : 500px;
}

if you want to remove the Tag and Date part ,
you need to edit the template file.


Shaogat Alam
Moderator

The password you’ve provided isn’t working.

in reply to: How to delete files unlinked to package #181644

Shaogat Alam
Moderator

Image 12-22-2022 at 4.05 PM


Shaogat Alam
Moderator

Hello,
WPDM Default Values add-on will help you setup/populate default values for package settings so that you don’t have to repeat those every time you create a new package and you can clone existing package in one click to create another, which could save your time significantly 🙂

WPDM Default Values

in reply to: Plugin Indicating Expired Support But It is Not #181239

Shaogat Alam
Moderator
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in reply to: Multiple File Downloads #181228

Shaogat Alam
Moderator

Hello,

The feature you are looking for is already available,

please check out the following link

WPDM – File Cart

in reply to: Renewal issue #181175

Shaogat Alam
Moderator
This reply has been marked as private.
in reply to: What is the cache folder for? wpdm-cache #180970

Shaogat Alam
Moderator

Add this line to your wp-config.php file.
define(‘WPDM_CRON_KEY’, ‘mKNVRCdbJr1DiedHE18N’);

And in your hosting’s admin panel, add a cron
{{home url}}?cpc=wpdmcc&cronkey=mKNVRCdbJr1DiedHE18N

It will clear the cache regularly.

  • This reply was modified 2 years, 5 months ago by Shaogat Alam.
in reply to: ordering packages list by date #180842

Shaogat Alam
Moderator

Could you please share us more details about the issue’s?
You can share related url to check.

in reply to: Cannot download – nothing seems to be working right #180841

Shaogat Alam
Moderator

sorry for the inconvenience.
Can you please update WPDM and WPDM add-ons ?
after updating to the latest version, please let me know then if the issue persists

in reply to: Can’t download the plugging #179139

Shaogat Alam
Moderator

Please check again. It should be working now.

in reply to: How to change default Link template? #179006

Shaogat Alam
Moderator

thank you for reaching out.

You can change default link template from

Settings -> frontend access -> archive page options

Image 10-8-2022 at 11.21 AM

in reply to: Disable a link with [categories] #178981

Shaogat Alam
Moderator

Thanks for reaching out.
Please be more specific about the change you are intending to make.

in reply to: PW Usage Limit: #178474

Shaogat Alam
Moderator

Sorry for the inconvenience. 
I will check the issue and give you the update ASAP.

in reply to: Packages block doesn’t order correctly #178466

Shaogat Alam
Moderator

Sorry for the inconvenience. The issue has been fixed. The add-on will be updated within 24 hours.

in reply to: Packages block doesn’t order correctly #178389

Shaogat Alam
Moderator

Sorry, in the “packages block” you can not pre-select or choose any option for “order-by and order” during the creation process.
The tool-bar is there to give you a visual representation of the real page view.

Viewing 25 posts - 1 through 25 (of 95 total)