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Publish Not Working.

Viewing 25 posts - 1 through 25 (of 26 total)
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Feb 22, 2024 at 6:29 pm #193291

Barry Davis
Participant

Every time I hit “Publish” I get a 500 Error. I have updated all of my plugins.

Feb 23, 2024 at 6:06 am #193303

Sidratul Sohrat
Moderator

Hello Barry Devis,

Sorry for the inconvenience. please give me temporary wp-admin login info in a private reply to check your issue.

Feb 23, 2024 at 12:51 pm #193306

Barry Davis
Participant
This reply has been marked as private.
Feb 24, 2024 at 12:38 pm #193324

Barry Davis
Participant
This reply has been marked as private.
Feb 24, 2024 at 1:05 pm #193326

Sidratul Sohrat
Moderator

Hello Barry Davis,

Sorry for the late response. I’m checking the issue and letting you know.

Feb 25, 2024 at 2:52 am #193332

Barry Davis
Participant
This reply has been marked as private.
Feb 25, 2024 at 4:46 am #193335

Shaogat Alam
Moderator

Are you currently using the latest version of the WPDM plugin?

Feb 25, 2024 at 5:16 am #193337

Barry Davis
Participant

Yes

Feb 25, 2024 at 6:06 am #193339

Shaogat Alam
Moderator

could you please check the server log and share a screenshot of the relevant information here?

Feb 25, 2024 at 2:24 pm #193341

Barry Davis
Participant
This reply has been marked as private.
Feb 26, 2024 at 12:51 pm #193354

Barry Davis
Participant

Can I get an update on this? I really need to have this working today.

Feb 27, 2024 at 5:54 am #193378

Shaogat Alam
Moderator

To check the server log, follow these steps:
Access the error log inside your hosting control panel. Please log in to your hosting control panel.
If you are using cPanel, navigate to the ‘File Manager’ and look for the file named ‘error_log.'”

Feb 27, 2024 at 1:05 pm #193383

Barry Davis
Participant
This reply has been marked as private.
Feb 28, 2024 at 8:10 am #193393

Shaogat Alam
Moderator

Please, Change the active theme temporarily and see if the issue still persists.

Feb 28, 2024 at 1:16 pm #193398

Barry Davis
Participant

Still having the same problem. Every time I hit “Publish” I get a 500 Error.

Feb 29, 2024 at 6:54 pm #193464

Barry Davis
Participant

Has anyone actually gone to my site and looked at this?

Mar 1, 2024 at 3:19 pm #193500

Shaogat Alam
Moderator

Sorry for the inconvenience, i have checked the issue, After deactivating the WordPress Download Manager (WPDM) and attempting to ‘Add New Post’ I encountered the same error[the issue persists]. It appears that the issue is not directly related to WPDM; rather, there may be another factor contributing to the error.

Mar 1, 2024 at 3:24 pm #193501

Barry Davis
Participant

As soon as I received your update I went to the site and published a new post with no problem whatsoever.

test

Mar 4, 2024 at 4:58 am #193545

Shahriar
Moderator
This reply has been marked as private.
Mar 4, 2024 at 1:47 pm #193572

Barry Davis
Participant

I will do that and get back to you tomorrow.

Mar 5, 2024 at 12:57 pm #193603

Barry Davis
Participant

I have installed security and removed any malicious code. I still cannot Publish with Download Manager.

Mar 5, 2024 at 3:05 pm #193610

Barry Davis
Participant

I’ve also noticed that when I go to attach a file, it now adds a number sequence to the beginning of the file name. Example: 1709651034wpdm_

Mar 6, 2024 at 6:23 am #193635

Shahriar
Moderator
This reply has been marked as private.
Mar 8, 2024 at 3:13 pm #193785

Barry Davis
Participant

What plugin do you recommend for a good cleaner? The last one I tried locked up the site.

Mar 13, 2024 at 4:04 pm #193921

Barry Davis
Participant

I understand you’re busy, but it has been 5 days since I wrote the post above and three weeks since I opened this support ticket.

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