Page 373 – WordPress Download Manager

Nov 16, 2016 at 4:00 pm in reply to: Change this text #51142

Shahriar

Moderator

In your theme’s functions.php file

Nov 16, 2016 at 3:43 pm in reply to: All thumbnails have disappeared … #51141

Shahriar

Moderator

Please send login info in private reply, looks like the page is protected.

Nov 16, 2016 at 3:38 pm in reply to: Licensing query #51140

Shahriar

Moderator

Hi,
You need another license if you want to use DM on both sites at the same time. But you can test in dev site and later move the license to production. In latter choice, we have to unlock the license from dev site when you move to production.
Thanks.

Nov 16, 2016 at 1:21 pm in reply to: Email Problem #51135

Shahriar

Moderator

Hi,

Did you select Mail download link option in Email Lock settings?

https://www.evernote.com/l/AUc7_52fP5JLW4oOeK_iF4Kj4L_7Rs2n5qkB/image.png

Nov 16, 2016 at 1:19 pm in reply to: Cannot Activate 4.6.0 due to fatal PHP error #51133

Shahriar

Moderator

This reply has been marked as private.

Nov 16, 2016 at 1:14 pm in reply to: Doesn't add emails to Campaign Monitor #51132

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Nov 16, 2016 at 1:13 pm in reply to: Email to Download with Custom Design #51131

Shahriar

Moderator

Did you lock the package with Email Lock? How are you showing the download now? Please send me a link to check.

You can show download button using custom link template and you can also skip the details page if you insert the download using a link template.

Nov 16, 2016 at 1:01 pm in reply to: Guest Order Process – extra steps #51129

Shahriar

Moderator

Hi,

1. Guest orders page, where the user is redirected after payment is a designed to serve download for all guest users. So, we need the order info ( email and order id ) to find the file current guest ordered. Right after the payment ( guest checkout ) we fill the order id automatically. But user can download the item later using same order id ( which is mailed to the user )

2. Yes, you can skip the registration process. Edit the email template as it fits your need. We do not have email editor in Premium Packages yet. But you can change email content from /wpdm-premium-packages/templates/email-templates/wpdm-pp-new-order-guest.html file.

Please let us know if you have any suggestion.

Thanks.

Nov 16, 2016 at 12:36 pm in reply to: All downloads giving download-not-available.txt #51127

Shahriar

Moderator

No file has been attached to the package, it is an empty package. That’s why it is responding with download-not-available.txt I attached a file in one of your package (Photo Myanmar ) and download worked as usual.

Nov 16, 2016 at 9:43 am in reply to: Widgets homepage #51117

Shahriar

Moderator

Hi,

Optimus theme Homepage uses a predefined template like the demo. If you don’t want to use the default homepage template, we have to delete the template file first. Let me know if that’s what you want. Send FTP info in private reply in that case.

By the way i see you have activated The Next in your site now.

Thanks.

Nov 16, 2016 at 9:38 am in reply to: Change this text #51116

Shahriar

Moderator

Yes, you can edit ‘Subscribe to Download’ text using wpdm_email_lock_heading filter.

Doc Link: http://www.wpdownloadmanager.com/doc/filter-reference/wpdm_email_lock_heading/

Nov 16, 2016 at 9:34 am in reply to: File Title Not Auto Populating in 4.5.5 #51115

Shahriar

Moderator

@dhager, Please create a new topic and send temporary wp-admin login info in private reply there. I will check the issue in your installation. Thanks.

Nov 16, 2016 at 9:31 am in reply to: Reopen license to register! #51114

Shahriar

Moderator

Done

Nov 16, 2016 at 8:05 am in reply to: Convert Kit Email Plugin #51109

Shahriar

Moderator

Hi!
Not sure if you still need it, We have a ConvertKit add-on now.
Thanks.

Nov 15, 2016 at 9:39 pm in reply to: No links to downloads #51100

Shahriar

Moderator

Hi,
Downloads are working fine. You set the package access rights only to Singer user role. Any user who doesn’t have Signer role, can’t access the package. After setting All Visitors in allow access field for a package, download worked as usual.

So, you have to set All Visitors in allow access field if you want all user to be able to download files.

https://www.evernote.com/l/AUcKgpD9DPRIUomdUXV6v22oKV4LGqahEncB/image.png

https://www.evernote.com/l/AUcJxTIZdbxMwppdF69RbVMoQZ8ftMdYqtsB/image.png

Thanks.

Nov 15, 2016 at 7:51 pm in reply to: Cannot Activate 4.6.0 due to fatal PHP error #51091

Shahriar

Moderator

Sent

Nov 15, 2016 at 5:15 pm in reply to: Page Template #51087

Shahriar

Moderator

Your theme has it’s own Bootstrap css and js, which was conflicting with WPDM’s Bootstrap. Disabled WPDM Bootstrap from Settings Basic. Now everything okay.

Nov 15, 2016 at 4:50 pm in reply to: License Upgrade Issues #51085

Shahriar

Moderator

Thanks. Extended your support and update period ( Order ID# 55fc8de717759 )

Nov 15, 2016 at 3:36 pm in reply to: Change license domain #51083

Shahriar

Moderator

Unlocked your key.

Nov 15, 2016 at 3:28 pm in reply to: URGENT : Change domain #51079

Shahriar

Moderator

Yes, Download Manager is working properly. Thanks.