Forum Replies Created
Download from following link,
https://www.dropbox.com/s/2i7cgmca5u5pv3h/download-manager-4.5.6.zip?dl=0
You need to add your site url in app settings, please check following screenshot.
https://www.evernote.com/l/AUfnDAjf_J9Dfb4agwprvSaUmGNNAShvtJcB/image.png
You have to update some icon urls in package settings. Those icons are being loaded through http. Set https in url field. Selecting the icons again should auto correct the url. After that update the package.
I have marked the packages in following scrrenshot,
https://www.evernote.com/l/AUdmNZwu0KBDl4BWlyUaJJ8Gyo46LjJ62roB/image.png
1. Package with email lock – Use Moritz Clone
2. If you have any Package without email lock – Use Moritz Template – In this case download will open in new tab.
It is a WordPress bug in certain server setup. WordPress fails to send email. But i have added a patch to fix it. Adding following code in your theme’s functions.php file fixed the issue.
add_filter( 'wp_mail_from', function() { return 'wordpress@pantuyev.com'; } );
Email with link sent as any default email in my test.
Which template did your edit?
No, it is not a browser dependent issue. Same thing would happen to any browser if you are downloading as guest ( logged out )
Your server is responding with 500 Internal Server Error on ajax request. Check your php error log and let me know what is logged. It is a very common error, there could be many reasons behind 500 error. Error log will help us to find it.
Hi, Fixed the issue. Updated the code in our side too for next release of add-on. Thanks.
Hi,
You need to collect visitor’s name too. In email lock option check Ask Visitor’s name too option. I just checked in your site, email has been successfully added to the list.
Thanks.
Found the issue. It is actually not related to browser.
You were trying to download as a guest in Safari. As your downloads are email locked, guest can’t access the download directly. [download_url] tag we used in the template returns the direct download link, but when package is locked it returns #
So if package is locked there is no option but to use [download_link_entended] or [download_link] tag. And no option yet to open in new tab when using these tags.
I have created another link template Moritz Clone. Make you template code similar to it if you want to use email lock in all downloads. You can keep a copy of current Moritz template to use in downloads where you don’t have email lock. It will open files in new tab.
I tried to set featured image in a normal post after deactivating Download Manager but featured image was not visible. Maybe something related to your active theme. So issue is not related to Download Manager. Please ask your theme provider to look into it.
https://www.evernote.com/l/AUeh7QqzCOBLT7KnB0rwHtAjEuP90OxtXg0B/image.png
Use shortcode to place download links of images in those posts.
1. Create packages and attache one or more image to each package.
2. Each package has it’s own shortcode. Place the shortcode in the related post.
So you don’t have to change your posts url.
We didn’t receive any report about this yet. If you are already having issue you can bulk upload you files to server first, then attach files to the package using browse option.
How many files do you have now in download-manager-fiels directory?
Hi Matt,
1. Yes, it is possible to bypass the email filed like we do now for order id filed. Noted for implementation in next release.
2. Not possible yet. Will add template override support in next release.
Thanks.
It is your browser cache. Browser is loading old page. Clean your browser cache to fix it. I just tried in Safari and worked for me.
I see you are using Image button there. Instead of Download text, i have placed the image inside <a></a>tags. Now links are opening in new tab.
Please ask your server support to activate Image Magic .This tag requires this library to process image.
Did you make any change like installing new plugins? As it worked before, there must have been some changes. Also check your spam folder in case mails are going to there. Please send login info in private reply, so i can take a look in this issue.
You have written [download_link] between <a></a> tags, which should be [title] or Just Download text. Please send temporary wp-admin in private reply , i will add required code there.
Yes, it is possible to open file in new browser tab. You need custom link template for that. Clone the link template/page template ( Downloads Templates page ) you are using now. And replace [download_link] template tag with following code,
<a href="[download_url]" target="_blank">[title]</a>
Then set the custom template in your package settings.
Hi,
Sorry, actually no need to delete the template file. You can use Default Template for the page. The issue was related to missing layout settings in customizer. Select layout for front page and set sidebar from dropdownn. Then place your widgets in selected sidebar from widgets page.
https://www.evernote.com/l/AUeTxsI0m3dOg7dkqhpNc3wzhQCVV-pRhS8B/image.png
Send wp-admin login info if you want me to set up the homepage with widgets to make it easier for you.
Thanks.