Shahriar

Forum Replies Created

Viewing 25 posts - 9,276 through 9,300 (of 12,513 total)
in reply to: LinkedIn Social Lock #51227

Shahriar
Moderator

You need to add your site url in app settings, please check following screenshot.

https://www.evernote.com/l/AUfnDAjf_J9Dfb4agwprvSaUmGNNAShvtJcB/image.png

in reply to: HTTPS #51226

Shahriar
Moderator

You have to update some icon urls in package settings. Those icons are being loaded through http. Set https in url field. Selecting the icons again should auto correct the url. After that update the package.

I have marked the packages in following scrrenshot,

https://www.evernote.com/l/AUdmNZwu0KBDl4BWlyUaJJ8Gyo46LjJ62roB/image.png

in reply to: Open Download in new browser winddow? #51224

Shahriar
Moderator

1. Package with email lock – Use Moritz Clone

2. If you have any Package without email lock – Use Moritz Template – In this case download will open in new tab.

in reply to: Doesn't add emails to Campaign Monitor #51223

Shahriar
Moderator

It is a WordPress bug in certain server setup. WordPress fails to send email. But i have added a patch to fix it. Adding following code in your theme’s functions.php file fixed the issue.

add_filter( 'wp_mail_from', function() { return 'wordpress@pantuyev.com'; } );

in reply to: Email Problem #51208

Shahriar
Moderator

Email with link sent as any default email in my test.

Which template did your edit?

in reply to: Open Download in new browser winddow? #51207

Shahriar
Moderator

No, it is not a browser dependent issue. Same thing would happen to any browser if you are downloading as guest ( logged out )

in reply to: Doesn't add emails to Campaign Monitor #51206

Shahriar
Moderator

Your server is responding with 500 Internal Server Error on ajax request. Check your php error log and let me know what is logged. It is a very common error, there could be many reasons behind 500 error. Error log will help us to find it.


Shahriar
Moderator

Hi, Fixed the issue. Updated the code in our side too for next release of add-on. Thanks.

in reply to: Doesn't add emails to Campaign Monitor #51201

Shahriar
Moderator

Hi,

You need to collect visitor’s name too. In email lock option check Ask Visitor’s name too option. I just checked in your site, email has been successfully added to the list.

Thanks.

in reply to: Open Download in new browser winddow? #51198

Shahriar
Moderator

Found the issue. It is actually not related to browser.

You were trying to download as a guest in Safari. As your downloads are email locked, guest can’t access the download directly. [download_url] tag we used in the template returns the direct download link, but when package is locked it returns #

So if package is locked there is no option but to use [download_link_entended] or [download_link] tag. And no option yet to open in new tab when using these tags.

I have created another link template Moritz Clone. Make you template code similar to it if you want to use email lock in all downloads. You can keep a copy of current Moritz template to use in downloads where you don’t have email lock. It will open files in new tab.

in reply to: All thumbnails have disappeared … #51196

Shahriar
Moderator

I tried to set featured image in a normal post after deactivating Download Manager but featured image was not visible. Maybe something related to your active theme. So issue is not related to Download Manager. Please ask your theme provider to look into it.

https://www.evernote.com/l/AUeh7QqzCOBLT7KnB0rwHtAjEuP90OxtXg0B/image.png

in reply to: Cannot Activate 4.6.0 due to fatal PHP error #51195

Shahriar
Moderator
This reply has been marked as private.
in reply to: Linking existing posts to WPDM #51194

Shahriar
Moderator

Use shortcode to place download links of images in those posts.

1. Create packages and attache one or more image to each package.
2. Each package has it’s own shortcode. Place the shortcode in the related post.

So you don’t have to change your posts url.

in reply to: Upload folder structure and limits #51192

Shahriar
Moderator

We didn’t receive any report about this yet. If you are already having issue you can bulk upload you files to server first, then attach files to the package using browse option.

How many files do you have now in download-manager-fiels directory?

in reply to: Video preview #51191

Shahriar
Moderator

Hi, No video preview support yet, preview works for audio only.

in reply to: Guest Order Process – extra steps #51190

Shahriar
Moderator

Hi Matt,
1. Yes, it is possible to bypass the email filed like we do now for order id filed. Noted for implementation in next release.
2. Not possible yet. Will add template override support in next release.
Thanks.

in reply to: Open Download in new browser winddow? #51170

Shahriar
Moderator

It is your browser cache. Browser is loading old page. Clean your browser cache to fix it. I just tried in Safari and worked for me.

in reply to: Open Download in new browser winddow? #51156

Shahriar
Moderator

I see you are using Image button there. Instead of Download text, i have placed the image inside <a></a>tags. Now links are opening in new tab.

in reply to: Email notification hack/bug #51155

Shahriar
Moderator

Please ask your server support to activate Image Magic .This tag requires this library to process image.

in reply to: Open Download in new browser winddow? #51152

Shahriar
Moderator

Incorrect Password, please check again

in reply to: Email Problem #51150

Shahriar
Moderator

Did you make any change like installing new plugins? As it worked before, there must have been some changes. Also check your spam folder in case mails are going to there. Please send login info in private reply, so i can take a look in this issue.

in reply to: Open Download in new browser winddow? #51149

Shahriar
Moderator

You have written [download_link] between <a></a> tags, which should be [title] or Just Download text. Please send temporary wp-admin in private reply , i will add required code there.

in reply to: Open Download in new browser winddow? #51145

Shahriar
Moderator

Yes, it is possible to open file in new browser tab. You need custom link template for that. Clone the link template/page template ( Downloads Templates page ) you are using now. And replace [download_link] template tag with following code,

<a href="[download_url]" target="_blank">[title]</a>

Then set the custom template in your package settings.

in reply to: Widgets homepage #51143

Shahriar
Moderator

Hi,

Sorry, actually no need to delete the template file. You can use Default Template for the page. The issue was related to missing layout settings in customizer. Select layout for front page and set sidebar from dropdownn. Then place your widgets in selected sidebar from widgets page.

https://www.evernote.com/l/AUeTxsI0m3dOg7dkqhpNc3wzhQCVV-pRhS8B/image.png

Send wp-admin login info if you want me to set up the homepage with widgets to make it easier for you.

Thanks.

Viewing 25 posts - 9,276 through 9,300 (of 12,513 total)