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Shahriar

Forum Replies Created

Viewing 25 posts - 9,251 through 9,275 (of 12,513 total)
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Nov 25, 2016 at 6:48 pm in reply to: Licensing query #51387

Shahriar
Moderator

Sorry, Not clear.

What issue are you facing with WPDM in production site?

Nov 25, 2016 at 6:43 pm in reply to: create date Modified date #51386

Shahriar
Moderator

Did you bulk import your packages? Bulk imported packages will get dates from csv file.

Does a new package shows same date?

Please send login info in private reply, if you can’t relate the issue with these questions.

Nov 25, 2016 at 6:39 pm in reply to: PDF Download not working on Mobile #51385

Shahriar
Moderator

Try disabling output buffering and resumable download from WPDM Settigns Basic File Download Panel.

Please send me the download page link and login info in private reply if suggested settings does not work.

Nov 25, 2016 at 6:35 pm in reply to: invalid licence key #51383

Shahriar
Moderator

Unlocked your key from old domain. Please try now.

Nov 25, 2016 at 6:34 pm in reply to: Updating WPDM 4.6 #51382

Shahriar
Moderator

Maybe you are getting notification for add-on, not for core plugin. However, please send login info in private reply if you want me to check it there.

Nov 25, 2016 at 6:32 pm in reply to: Fatal Error loading 4.60 #51381

Shahriar
Moderator
This reply has been marked as private.
Nov 23, 2016 at 8:53 pm in reply to: Multilanguage site #51344

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Send the package link too.

Nov 23, 2016 at 8:50 pm in reply to: WP Pro Membership configuration #51343

Shahriar
Moderator

Levels wont be listed in registration form. Membership level has to be assign from edit user page in admin side.

https://www.evernote.com/l/AUdDvtq23NxEVbayD8XofR3S6WfVIP7iqWsB/image.png

Auto assign of membership levels works when user purchases a premium membership.

Membership plugin doesn’t not have much user faced texts. However, We are working on an update of Membership plugin. It will be fully translation ready.

Nov 23, 2016 at 8:41 pm in reply to: Link Template #51342

Shahriar
Moderator

Hi, No such option available yet. You can use both locks separately not together.

Nov 23, 2016 at 7:39 pm in reply to: file cart: do not see same file cart when I log in from different devices #51341

Shahriar
Moderator

Hi, File cart uses browser storage to handle cart data, so it is not possible to get cart data from another device.

Nov 23, 2016 at 7:31 pm in reply to: Can't Get Category Shortcode To Show To All Visitors #51340

Shahriar
Moderator

Please send login in private reply to check this issue. It should work if All Visitors is checked in category settings.

Nov 23, 2016 at 7:25 pm in reply to: Hide empty category #51339

Shahriar
Moderator

Not such option available. But it could be done by adding following line in /download-manager/wpdm-functions.php file on line no 900, right before return statement.

if($total == 0) $desc = '';

Nov 23, 2016 at 7:11 pm in reply to: Need help to update from 4.3 to 4.6 #51338

Shahriar
Moderator

Deactivate and delete old version first. Then install new version.

You won’t lose any data or settings.

Nov 23, 2016 at 7:08 pm in reply to: Dashboard download history, edit profile, logout #51337

Shahriar
Moderator

This is a permalink issue. Update user dashboard page. No need to change any page content, just updating the page should fix it.

Please send login info in private reply if updating the page doesn’t fix it.

Nov 23, 2016 at 7:05 pm in reply to: Login/Logout Link #51336

Shahriar
Moderator

All the editing has to be done in your theme. I see you added a login page link. Use an If else block to generate the link for login or logout based on user’s login status.

Please check this doc https://codex.wordpress.org/Function_Reference/wp_logout_url, It explains how to generate logout link.

Nov 23, 2016 at 6:53 pm in reply to: invalid license key #51334

Shahriar
Moderator

@makis, Done

Nov 23, 2016 at 6:51 pm in reply to: Please I need Invoice #51332

Shahriar
Moderator

Hi, Sent an updated invoice via email. Thanks.

Nov 21, 2016 at 9:56 pm in reply to: Accordion Tabs loader issue #51295

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Send the page url too, where you have placed the shortcode. Thanks.

Nov 21, 2016 at 9:51 pm in reply to: Typo in Dashboard #51294

Shahriar
Moderator

Hi, Thanks for reporting the issue. Will fix it in next release.

Nov 21, 2016 at 9:49 pm in reply to: Page with document's categories and then the files #51292

Shahriar
Moderator

Please check reply here http://www.wpdownloadmanager.com/support/topic/wp-pro-membership-configuration/

Nov 21, 2016 at 9:48 pm in reply to: WP Pro Membership configuration #51291

Shahriar
Moderator

Hi,

Sorry for delayed reply. Please find the answers in same order,

1. There is nothing to do in this step. Allow user to register in your site as usual.

2. Create 2 membership levels eg. X and Y. All package on category A has to be part of Membership Level  X and all packages form category B has to be part of level Y

3. After user completed the registration you can review user data in admin area and then assign membership level X or Y

Let me know if you have any other questions.

Thanks.

Nov 21, 2016 at 9:40 pm in reply to: Author page that shows user's packages? #51290

Shahriar
Moderator

Hi,

You have to use WP Query for custom post type ( wpdmpro )

Please check the sample code here https://codeshare.io/GqKnX5 (It is from our APP Market Theme )

Thanks.

Nov 21, 2016 at 9:32 pm in reply to: Guest Order Process – extra steps #51289

Shahriar
Moderator

Hope next version will be released within next week.

Nov 21, 2016 at 9:30 pm in reply to: Customising the columns on the reports #51288

Shahriar
Moderator

Hi,

We will add username  with each download log in next release. But if you want you can edit the Download History tab at /download-manager/admin/tpls/stats/history.php, but in plugin update customizations will be lost. It is better if you wait for the next version.

Thanks.

Nov 21, 2016 at 6:42 pm in reply to: invalid license key #51284

Shahriar
Moderator

@thebigb, Unlocked your key.

Viewing 25 posts - 9,251 through 9,275 (of 12,513 total)
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