Shahriar

Forum Replies Created

Viewing 25 posts - 9,226 through 9,250 (of 12,513 total)

Shahriar
Moderator

Please check your category settings. Maybe all user role does not have access to the sub-categories of 153. If that’s not the issue send login info in private reply, so i can take a closer look in this issue.


Shahriar
Moderator

I see you haven’t installed latest version yet.

Please send FTP login info, otherwise i have to delete the previous installation ( v.3.3.5 ). But is is safe to keep the old version until all packages transferred. I have to just rename the old version directory name.

in reply to: Captcha not showing up #51483

Shahriar
Moderator

Still can’t login. Got the email with code, but it doesn’t work. Maybe there are some time limit. It takes few minutes to get the code via email.

in reply to: DM causing MemberMouse login page to hang #51482

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Maybe there are some matched css class which triggering unintended ajax request.

in reply to: Modify Upload Page #51480

Shahriar
Moderator

Hi,

You can use your own template for add new page.

You have to use the download-manager/tpls/wpdm-add-new-page-front.php template. Check this documentation for more info.

Remove ending / from your permalink settings. That should fix the url issue.

Thanks.

in reply to: PDF Download not working on Mobile #51478

Shahriar
Moderator

All downloads worked in my test ( Both pc and mobile ). Please check following screenshot.

in reply to: Categories #51477

Shahriar
Moderator

Hi, No, it is not possible. Because Download Manager categories are actually different taxonomy. Thanks.

in reply to: File not Found #51475

Shahriar
Moderator

Hi,

Did you customize anything in Download Manager? Looks like files are not being uploaded to the download-manager-files directory.

You are also using old version. Try installing latest version.

If updating plugin does not fix it, send FTP login info. I have to check some directory permissions.

Thanks.


Shahriar
Moderator

Login info not working. Please check again.

in reply to: operator "AND" in wpdm_category shortcode does not work #51456

Shahriar
Moderator
This reply has been marked as private.
in reply to: User Reviews captcha issue #51450

Shahriar
Moderator
This reply has been marked as private.
in reply to: Captcha not showing up #51449

Shahriar
Moderator

Can’t login using provided user info. Please check again.

I got an email, but it has no number. Just link to set new password.

 

in reply to: File not Found #51448

Shahriar
Moderator

Please send temporary wp-admin login in private reply. Send a package url too where this issue exists.

in reply to: Jquery Carousel #51446

Shahriar
Moderator

Please install Extended Shortcode Add-on to use carousel.

in reply to: Footer Tag – Expo #51441

Shahriar
Moderator

You can change it from /expo/footer.php file. There is no Theme option yet for this text.

in reply to: change my domain name #51439

Shahriar
Moderator

Unlocked your key. Please try now.

in reply to: create date Modified date #51409

Shahriar
Moderator

Hi, I just created a new package and found no issue with date. Also all of your old package dates looks okay. Let me know if I missed something. Thanks.

in reply to: Invalid License Key #51408

Shahriar
Moderator

Please try now. Unlocked you key from demo site.

in reply to: 2 Downloadlinks in email for download #51407

Shahriar
Moderator

Please check your email template from Downloads Subscribers Email Template tab. You may have inserted [download_url] tag twice.

in reply to: Translation #51406

Shahriar
Moderator

New version of Premium Package was released on Nov 22. You can download latest version here

in reply to: Captcha not showing up #51405

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. You can try disabling other plugins and check the browser console for possible JS error which may prevent loading captcha.

in reply to: Pagination ?cp_**2 showing no packages – white page #51392

Shahriar
Moderator
This reply has been marked as private.
in reply to: Paid Customisation: PHP error #51391

Shahriar
Moderator

I don’t see any error there. Is this warning still exists on your end?

in reply to: WP Pro Membership configuration #51389

Shahriar
Moderator

Hi,

Sorry, i think you did not understand what i meant in previous reply. All features are available in plugin you have.

User can purchase membership ( means membership is remium ) levels from frontend. But in your case, users are not purchasing membership plans. You are assigning membership to user after reviewing their profile. And you can do that from admin as shown in screenshot above.

WPDM captcha is not for registration form. You can apply reCAPTCHA lock in a package so that user has to verify captcha  before downloading the file.


Shahriar
Moderator

Please send temporary wp-admin login info in private reply. I have to check it there to find the issue.

Viewing 25 posts - 9,226 through 9,250 (of 12,513 total)