Forum Replies Created
Looks like you are using an older version. Please try the latest WPDM. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/
Hi,
We are releasing a new update of Pro Membership add-on soon. Please wait until the update is available as there will be some major changes. The update will be available within this week.
Thanks.
Please check the /wp-content/plugins/download-manager/cache/ dir. Do you see any images there?
Hi Rob,
I have created this package http://accounting.advancedcomputing.ca/download/test-package/ from frontend uploader http://accounting.advancedcomputing.ca/front-end-uploader/
Download seems to be working fine. Could you please try again here http://accounting.advancedcomputing.ca/front-end-uploader/ ?
Best regards.
It was an issue with NULL value treated as an object in wpdm-core.php file.
We will add the patch in next update, so updating plugin won’t bring this back.
Hi,
We need FTP login info to check your error log. Or you can send the log data in reply.
Thanks.
Please check now. I have commented the line 349 in /download-manager/libs/class.FileList.php to fix the redirection.
Hi,
Really sorry for the delayed reply.
In the latest update Premium Package, we made changes which require plugin re-activation to take effect. Empty Cart issue has been resolved now. Everything seems okay with Test Pay. Please check with PayPal and let me know if there is any other issue when placing the order.
The email is working too.
The country settings don’t change your PayPal language. It is applicable when calculating the tax.
Thanks.
Please check now and let me know if the warning is still visible somewhere else.
Please send FTP info in private reply or enable plugin editor for the temp user.
Hi,
It is not possible yet to hide categories in frontend upload form. But you can use a custom upload form to match your requirements. Please read the related doc here https://www.wpdownloadmanager.com/doc/template-files/
Thanks.
Working now. I have added a minor patch to fix the JS error. We will add it to our next version too.
Looks like you have updated from a very old version. You can follow the steps listed here https://www.wpdownloadmanager.com/support/topic/updating-from-wpdm-pro-v3-to-v4/ to migrate your old downloads. Those downloads are still in the database.
Please send temporary wp-admin login info in private reply if you face any issue with the migration.
Please replace line 337 in /download-manager/libs/class.FileSystem.php with the following code,
$image->resize($width, $height, true);
We will add the patch in next update.
Could you please try again? I just exported the email list from your Subscribers Google Tab.
Please deactivate the Premium Packages from the Plugins page to remove e-commerce features.
https://www.evernote.com/l/AUee4_z3Rl1H9YZvpD3ngPPEMlzZVe12J0kB/image.png
Please try only [pdf_thumb] as the template tag. Send temporary wp-admin and FTP login info in private reply if that doesn’t work.
Hi Peter,
There are multiple instances of Bootstrap CSS/js in your site. I have disabled WPDM Bootstrap JS/CSS from settings. Now the drop-down toggle is visible but there is still overlapping issue. You can add the following CSS to your theme’s style.css to fix it,
.btn.btn-ddm.btn-sm.btn-info.dropdown-toggle {
z-index: 9;
height: 27px;
}
Thanks.
Please send temporary wp-admin login info in private reply to check the issue.
Asking for HTTP pass, please check the following screenshot.
https://www.evernote.com/l/AUck1GFvjjtDKacG9xuDuZJY18P_-h9MosAB/image.png
Hi,
Please install the latest version of the plugin to fix the license issue. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/
Deactivate and delete the old version before installing the latest version. You won’t lose any data or settings.
Thanks.
Multiple roles are separated by commas. Please check the following screenshot from my setup,
https://www.evernote.com/l/AUeVsIBvi1dAXYXIADf7PSEy-2-Zod8fDnIB/image.png
How does it look on your site?