Shahriar

Hi Bitnine,

Please create a separate ticket to report the Form Lock issue. You can track all your tickets here https://www.wpdownloadmanager.com/support/users/bitnine/topics/

Thanks.

Please send me the URL to check. I will suggest required CSS that you can add to change download link color. You can also use Image Button add-on to show beautiful download buttons instead of just links.

Hi Andrew,

PHP is not supported in link/page template. But you don’t need PHP for what you are trying to do. You can hide a custom field when it is empty by adding [hide_empty:template_tag] as a CSS class in wrapping node.

For example,

<tr class="[hide_empty:acf_DownloadFields_title]"><td>ACF Download Fields Title</td><td>[acf_DownloadFields_title]</td></tr>

This table row will be hidden if [acf_DownloadFields_title] value is empty.

Let me know if you any question.

Thanks.

Hi,

Download Manager requires PHP version >= 5.4 Please ask your server support to update your PHP. That will fix this issue.

Best regards.

Hi,

I have removed the old [wpdm_package_id] input and added a new hidden field with the same default value. Also applied the embedded form ( Used a page template with [download_link_extended] ). Now lock is working.

Thanks.

Unlocked the key from the test site. Please try now.

There is JS error coming from your PBP IUL plugin. File upload from browse files tab working fine when this plugin is deactivated.

You can customize the new order mail template from Downloads Templates Email Templates Tab to add any info you want.

To add email and name use these tags, [#to_email#] and [#name#]

Thanks.

Please install the updated version of Download Manager. That should fix this issue. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Your modified version has some incompatibility with the latest WPDM. However, I have made the following changes to make it work,

https://www.evernote.com/l/AUdI3ve0O4hI86T-geIEBecuEn0vZFcxAg4B/image.png

Now packages are published successfully.

Found the issue. Will add the patch in next release. For now you can replace {$d->file} with \"{$d->file}\" in /admin/menus/class.Stats.php file.

Hi,

Unlocked your license key from dev site. The key should work on your live site now.

Thanks.

This is a conflict with your theme CSS or one of the installed plugin. It works perfectly in our test and in many other users installation. But we will look into this more closely to check if it is possible to make this conflict-free.

Hi,

We do not sell lifetime license. With any purchase from WPDM, you get 1 year Pro support + Access to updates. After 1 year you can continue using the products you have, But license renewal is required to access pro forum and updated versions.

Thanks.

No, using login process is not necessary if you are allowing the download to ‘All Visitors’.

I didn’t delete the old version When I installed the latest version. As you were using the old working version before resolving the single file issue. However, you can delete that old copy now.

Added the following CSS in your Customizer Extra CSS options. Now icons are visible.

.wpdm_icon {
    width: 40px !important;
}

You are using an older version ( 4.7.1 ) of WPDM here https://cls.welsrc.net/wp-admin/post.php?post=3106&action=edit

Installing the latest version should fix the issue.

Okay, please send a screenshot of Stats Downloads hIstory Tab.

No need to zip the .eps file before uploading. Just tested a .eps file downloaded by WPDM. Works fine. Could you please send me the original file and the download link?

Could you please send temporary wp-admin login info? I want to check a package that has an irregular entry in stats export file.

It is possible but requires customization. Which plugin are you using? Is the error coming from WPDM or the other plugin?

Hi,

Montserrat font is available locally in WPDM. But your suggestion is noted for implementation.

For now, If you want to remove Google fonts you have to do it manually. Remove the line no 1 from /download-manager/assets/css/front.css file.

Thanks.

Please logout and login again in Updates tab. Send temporary wp-admin login and WPDM login info in private reply if that doesn’t fix the issue.