Forum Replies Created
Not possible without editing theme files. You will find the related classes by searching animated in template files.
If you want to completely disable the animation then remove line 59 in /verse/libs/TheNext.class.php file.
Hi,
Download Manager has support for both versions of Bootstrap. You can use version 3 or 4, Even If you want you can completely disable WPDM Bootstrap. All these options are available in Downloads Settings Basic Misc Settings Panel.
If your theme or another plugin loading Bootstrap then just disable the WPDM bootstrap to resolve the conflict issue.
Thanks.
Hi,
Yes, it is possible.
Please check this thread https://www.wpdownloadmanager.com/support/topic/replace-the-button-view-details-to-directly-the-button-download/
It provides the solution for this exact case.
Thanks.
Verse theme doesn’t use the page template from package settings. All package details pages are the same when you are using Verse.
But you can still use the page template by editing the /verse-child/single-wpdmpro.php file. Just find and replace the echo $pack['description']; with the_content(); in that file.
Please send the login URL too.
I have unlocked the key from your old domain. So, the invalid key issue should be sorted now.
Sorry for the delay.
Could you please send temporary wp-admin login info? Looks like I have to add some extra code to make it work. Or you can wait for the next version where we will add the custom info with order notification email.
Thanks.
Hi,
Sorry for the delayed reply. Somehow missed your ticket.
The Downloads Subscribers page lists only Email Lock users.
Form Lock submissions are recorded by the form plugin you are using with the Lock. Each Form plugin has their own approach to record the submissions. Which one are you using?
Best regards.
Hi,
I was able to regenerate the issue in our test environment. We will check this issue thoroughly and add the required patch to fix this issue before the next update.
Thanks.
Maybe a font awesome version conflict with your theme. You can disable WPDM’s Font Awesome from Basic settings. That should solve this issue.
Applied the same patch discussed here https://www.wpdownloadmanager.com/support/topic/problem-with-accordion-add-on/ to fix the conflict. The Accordion is working now.
It is a CSS conflict with your theme. Added the following CSS on Customizer to fix the badge width,
.w3eden .list-group .badge{ width: auto; }
Hi,
You have to modify the single-wpdmpro.php template file to remove those share buttons. You can create a child theme and place the modified single-wpdmpro.php template to keep your changes intact even after theme update.
Thanks.
Hi,
Looks like Allow Access option in package settings is empty. You have to set some roles there. Now nobody can access the package that’s why the Download Error message.
You have to modify the single-wpdmpro.php template file to remove those share buttons. You can create a child theme and place the modified single-wpdmpro.php template to keep your changes intact even after theme update.
Thanks.
CSS to change the background color,
.w3eden .breadcrumb { background: #f00; }
Please try the following CSS to add a border around the Order and Order by select dropdowns,
#srcp #order_by, #srcp #order { border: 2px solid #0f0; background: transparent; }
Hi, Actually there is a way to override the email templates. To modify the template copy it from /download-manager/email-templates/ directory. Then place it in your /active-theme/download-manager directory and make necessary changes. But keep the same file name. Now, this new template will be used to send emails.
Hi,
You need Advanced Access Control add-on to assign download to a single user. Please check add-on details here https://www.wpdownloadmanager.com/download/advanced-access-control/
Thanks.
Hi,
If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,
<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>
Otherwise please send temporary wp-admin login info in private reply.
Thanks.
Hi,
I haven’t changed anything. Looks like the issue was related to the email address. Could it be the letter case issue? In your previous reply some of the letters were the upper case but in the last reply, all are lower cases.
Best regards.
Have you logged into your WPDM account on Downloads Settings Updates tab? If you are logged in there then try clearing browser cache. Please send temporary wp-admin and WPDM login info in private reply if none of this works.
Hi,
You modified the link and page template files inside the plugin dir in your old version to create a custom look. But when you updated plugin you mods were not available anymore. That’s why the view changed after plugin update.
The correct way of adding a custom look is using a custom link and page template. I have created a link and a page template with the same code you used to modify the default templates in the old version. Both are named Default Template Mod. You can read more about creating custom templates here https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/
I have updated the link template in widgets to match the previous style. But you have to update each of your packages after setting the new page template ( Default Template Mod ) from package settings. I updated this one https://sandboxwp2.ninjatraderecosystem.com/user-submitted-apps-download/alligator/
Now that we are using custom link and page template your views won’t be lost again after plugin update.
Thanks.
Could you please check the version of TinyMCE add-on you have there? If it is an older version you can download the latest one from here https://www.wpdownloadmanager.com/download/advanced-tinymce-button/
Send login info in private reply if that’s not the case, so I can check the issue more closely on your site.
Please send temporary wp-admin login info in private reply or page URL. I have to check the page to fix the overflow issue.
Hi,
Looks like there are some CSS conflicts with your theme or another plugin. Could you please send me the page URL to suggest required CSS to fix this? Or just send wp-admin login info in private reply. I will add required CSS in theme option or theme’s stye.css file.
Thanks.