Shahriar

Forum Replies Created

Viewing 25 posts - 3,401 through 3,425 (of 12,513 total)
Feb 1, 2019 at 7:42 pm
#93174
Moderator
Shahriar
Staff OP

Hi,

Use [wpdm_frontend flaturl=0] shortcode for frontend uploading.

You can use a simple upload form. But that requires using a custom template file for the /download-manager/tpls/wpdm-add-new-file-front.php file.

You can check the template doc here https://www.wpdownloadmanager.com/doc/template-files/

Basically, copy the template file and place it in your /active-theme/download-manager/ directory. Then make necessary changes. Now you new customized file will be used instead of the built-in one.

If you need further help, send FTP and wp-admin login info in private reply, I will add the custom template file for you.

Thanks.

Feb 1, 2019 at 7:35 pm
#93173
Moderator
Shahriar
Staff OP

If you make any change inside plugin files it will be gone after the update. So, whatever change you make ( custom css ) do it from outside using template files. Please check the template doc here https://www.wpdownloadmanager.com/doc/template-files/

To remove modal please perform the following code update,
https://www.evernote.com/l/AUc_d8VXugVFS7hR_jr0o3mBrNuNSPaYyFAB/image.png

Replace the marked block using the following code,

window.location.href = dlurl;

Feb 1, 2019 at 7:15 pm
#93172
Moderator
Shahriar
Staff OP

Most probably related to your file size. Please try the following approach. This changes the way files are attached to the pacakge.

Replace line no 226 in /download-manager/admin/menus/class.BulkImport.php with the following code,

update_post_meta($post_id, "__wpdm_files", array( get_option('wpdm_importdir') . $_POST['fname'] ) );

https://www.evernote.com/l/AUdL7COBVspEDo6vv99_uf-m9bh6y8qxYHUB/image.png

Feb 1, 2019 at 6:25 pm
#93168
Moderator
Shahriar
Staff OP

I have installed the Pro version of Download Manager on your site, you’re using the free version before. Use the package shortcode to show the downloads. You were using the direct download link. Use this [wpdm_package id='10451' template="5c548c4de15c6"] insted of Curva sofa -3D Files - Download

I also created a custom link template 5c548c4de15c6 to show only title and download button just like your old style. Now you have to add the following message in your “Permission Denied Message for Packages:” settings and save settings.

<a href="https://www.tosconova.com/nuovo/wp-login.php?redirect_to=[this_url]" class="btn btn-danger btn-sm"><i class="fa fa-lock"></i> Login</a>

Side Note: Add the following code in your site .htaccess file to allow the AJAX saving of WPDM settings. Curenntly your server isn’t allowing the saving operation, that’s why I can’t add the “Permission Denied Message for Packages:”

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Feb 1, 2019 at 5:24 pm
#93166
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Feb 1, 2019 at 5:00 pm
#93164
Moderator
Shahriar
Staff OP

Please re-check wp-admin login info. Couldn’t log in using the provided credentials.

Feb 1, 2019 at 4:58 pm
#93163
Moderator
Shahriar
Staff OP

Hi,

I can’t install or delete the WPDM and Add-on. Looks like the provided user doesn’t have the capability. However, the download works fine. Maybe the issue you faced related to browser settings ( blocking popup ). Try another browser to be sure.

https://www.evernote.com/l/AUep8qPCkw9NWIHtVCKQbgU27lrm6xcWgBQB/image.png

The details page view is controlled by “Page Template” and it is working. I changed it from setting, please check the page now. It has a different style then your screenshot.

Thanks.

Feb 1, 2019 at 4:10 pm
#93159
Moderator
Shahriar
Staff OP

Hi,

You need the Advanced Access Control ( https://www.wpdownloadmanager.com/download/advanced-access-control/ ) add-on to assign a pacakge/download to a single user. When creating the pacakge, an admin will select the user(s). Only those user(s) are allowed to access the download. Keep the ‘Allow Access’ filed empty because that allows access to the role.

https://www.evernote.com/l/AUelpbaq5JJMMoCxKCS4V63rTuPK-DJCpckB/image.png

Create a page with this shortcode [wpdm_my_downloads] When a user visits this page they will be asked to log in. After login, the user will see downloads assigned to them. One can’t see downloads of other users.

When creating the pacakge you directly upload files to it. Or just link a directory/folder to the package. If you want to create a separate folder for each user and later upload files to the folder that works too. Just attach the user folder when creating the package and later upload files to that folder using FTP or any other means. You can also attach files various cloud storages using our add-ons https://www.wpdownloadmanager.com/downloads/cloud-storage/

Let me know if you have any other query.

Thanks.

Feb 1, 2019 at 3:55 pm
#93158
Moderator
Shahriar
Staff OP

Hi,

Unlocked your key from the old site. You can link it to your new site.

Thanks.

Feb 1, 2019 at 3:53 pm
#93157
Moderator
Shahriar
Staff OP

Hi,

Unlocked your key from the old site. You can link it to your new site.

Thanks.

Feb 1, 2019 at 3:47 pm
#93156
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Feb 1, 2019 at 3:39 pm
#93155
Moderator
Shahriar
Staff OP

Enabled Chunk Upload to overcome max upload limit

https://www.evernote.com/l/AUeMFQ1MxJtP0ZkU2YsqaethRCUhxRYO834B/image.png

Fixed the File Manager UI.

Working now. Allowed user role was empty in Frontend Settings.

Jan 31, 2019 at 12:08 am
#93074
Moderator
Shahriar
Staff OP

The product_preview tag requires height and width parameters. i.e. [product_preview_800x800] but you don’t need it.

As you are working with PDF files use [pdf_thumb] template tag to show the image thumb of the first page. To show the actual PDF preview use [doc_preview] template tag.

Jan 30, 2019 at 11:49 pm
#93073
Moderator
Shahriar
Staff OP

Please send me the CSV file. Maybe something is wrong there. Do you have the server error log file? If yes, then send it too.

Jan 30, 2019 at 11:47 pm
#93072
Moderator
Shahriar
Staff OP

It is not unusual to face an issue with a complex product that’s why the support team exist. And we are ready to help you with that. We fix all user reported issues when a new version is released, it means you are not going to face the same issue again.

We never ask money for the support or bug fixes. Why would you make that assumption? We asked the temporary login info to check the issue, not money!

Jan 30, 2019 at 11:36 pm
#93071
Moderator
Shahriar
Staff OP

Hi,

Please send me your license key to unlock it from the old domain. That will fix the license error. And install the latest version of WPDM to fix any incompatibility issue. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

If you send login info in private reply I can help you with the update process.

Thanks.

Jan 30, 2019 at 11:26 pm
#93069
Moderator
Shahriar
Staff OP

Hi,

It is possible using our Download Notification add-on ( https://www.wpdownloadmanager.com/download/download-notifications/ ) It sends download notification when someone downloads a file.

It also sends an email when the user submits the email address, but if you want you can turn that off.

Thanks.

Jan 30, 2019 at 11:16 pm
#93068
Moderator
Shahriar
Staff OP

Please check now.

Jan 30, 2019 at 11:02 pm
#93067
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply. I will set it up for you.

Jan 30, 2019 at 8:52 pm
#93062
Moderator
Shahriar
Staff OP

It is possible to use Password lock without Bootstrap JS and CSS. You have to use a template with [download_link_extended] template tag. This tag uses an embedded lock form instead of a modal. But deactivating Bootstrap CSS will affect your page template style. So, you have to handle the custom template styling on your own.

Jan 30, 2019 at 8:46 pm
#93061
Moderator
Shahriar
Staff OP

Please send wp-admin and FTP info in private reply to check the issue. From your screenshots, everything seems okay. No other steps required.

Jan 30, 2019 at 8:44 pm
#93060
Moderator
Shahriar
Staff OP

Please send me the page URL to suggest custom CSS.

Jan 30, 2019 at 7:37 pm
#93059
Moderator
Shahriar
Staff OP

Please send temporary admin login info in private reply. The admin use must have the plugin installation/edit capability. I want to test the latest version there. Send the page URL too from where you have taken the screenshot.

Jan 30, 2019 at 7:34 pm
#93058
Moderator
Shahriar
Staff OP

It was a conflict with WPDM latest and Custom Access Level old version. Updating both plugin and add-on fixed the issue.

Jan 30, 2019 at 7:19 pm
#93057
Moderator
Shahriar
Staff OP

Please use the following CSS to control the font family and other font styles. You can add this CSS in Customize Additions CSS.

.w3eden h4.media-heading {
    font-family: Roboto;
}
.w3eden .breadcrumb {
    font-size: 15px !important;
}
.w3eden .wpdm-cat-tree .wpdm-cat-item .btn {
    text-transform: none;
    font-size: 10px;
    font-family: Roboto;
}
Viewing 25 posts - 3,401 through 3,425 (of 12,513 total)