Page 109 – WordPress Download Manager

There are lots of cross query going on in the “Package vs Date” stats. And your stats table has more than 70K records. So, it does create a performance issue.

You are running the “Package vs Date” each month where old downloads don’t have any influence. So for now, the best solution is deleting the stats data after exporting them. If you need the data in future you can use the exported CSV. But keeping only the current month data will make “Package vs Date” stat pretty fast.

Let me know your thoughts.

Thanks.

Apr 9, 2019 at 8:58 pm in reply to: [wpdm_tag] how to show files with 2 specified tags #95824

Shahriar

Moderator

You can add the operator="AND" in tag shortcode to establish the AND relation between tags. Default relation is OR.

Apr 9, 2019 at 8:19 pm in reply to: Amazon S3 plugin not working #95823

Shahriar

Moderator

This reply has been marked as private.

Apr 9, 2019 at 8:16 pm in reply to: preview template does not work #95822

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Apr 9, 2019 at 8:13 pm in reply to: Save Edit Profile error #95821

Shahriar

Moderator

Hi,

Are you referring to the Edit Profile page in Frontend WPDM User dashboard? I have to check your setup to find where the undefined error is coming from. Could you send the login info in private reply?

Thanks.

Apr 9, 2019 at 7:53 pm in reply to: Login #95820

Shahriar

Moderator

Set your login and dashboard pages in Settings Frontend. The add the following code to your theme’s functions.php file. That should redirect the user to the dashboard after login,

add_action( 'template_redirect', 'wpdm_login_redirect' );
function wpdm_login_redirect(){
    if( is_user_logged_in() && get_the_ID() == get_option('__wpdm_login_url') ):
        wp_redirect( get_permalink( get_option('__wpdm_user_dashboard') ) );
        exit();
    endif;
}

Apr 9, 2019 at 7:47 pm in reply to: WPDM conflict with my customized theme #95818

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue. Check the “Set as private reply” checkbox below the editor when submitting your ticket.

Apr 9, 2019 at 7:44 pm in reply to: Pre-Paid Credits bad implementation #95817

Shahriar

Moderator

Do you want to disable the invoice for the orders where payment is made via PrePaid credits? I can do that by adding some modifications in Premium Package add-on. Please send admin login info in private reply so I can add the code.

Apr 9, 2019 at 7:38 pm in reply to: social block bugs #95815

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue. Are you referring to this ticket https://www.wpdownloadmanager.com/support/topic/several-bugs-that-make-my-site-out-of-breath/

Apr 9, 2019 at 7:37 pm in reply to: Gravity Forms Form Lock Issue #95814

Shahriar

Moderator

Please try setting the “Single Column, Image Top, Extended” as page template for the pacakge. Or send admin login info in private reply, so I can test this on your site.

Apr 9, 2019 at 7:30 pm in reply to: Invalid Key #95813

Shahriar

Moderator

Your server is blocking the connection to the license server. However, I have verified the key manually. – Thanks.

Apr 9, 2019 at 7:20 pm in reply to: order_by="categories" not working #95812

Shahriar

Moderator

Where did you add the template file? The file should be placed in /themes/uncode/download-manager/ or /themes/uncode-child/download-manager/ directory. But I found no such directory.

Apr 9, 2019 at 7:10 pm in reply to: After Download Loading circle still spining and can not click on the page #95811

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue. Maybe there is a JS error on the page.

Apr 9, 2019 at 7:06 pm in reply to: Several bugs that make my site out of breath #95810

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue. Are you using the latest version of Download Manager?

Apr 9, 2019 at 7:05 pm in reply to: Dropbox Button not appearing #95809

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Apr 8, 2019 at 5:51 pm in reply to: WPDM and Enfold search issue #95770

Shahriar

Moderator

Hi,

I am not sure where you AJAX search page is located. Could you please send me the link? Couldn’t find any AJAX search option in homepage. Is this search coming from WPDM or your theme?

Thanks.

Apr 8, 2019 at 5:41 pm in reply to: Can't Validate License Key #95768

Shahriar

Moderator

This reply has been marked as private.

Apr 8, 2019 at 5:36 pm in reply to: Change Linked Sites #95767

Shahriar

Moderator

Hi,

Unlocked your key from the old site. You can use it on your new domain now.

Thanks.

Apr 8, 2019 at 5:34 pm in reply to: Custom fields – Agreement checkbox #95766

Shahriar

Moderator

If you are allowing the download only by logged users, then no need to collect the email address that is already associated with the account. Because you can get the all downloaders email address from the Downloads Stats page when exporting the download history. So, only activating the term lock serves your purpose.

It is also possible to make it work the way you explained above. It requires some code customization. You have to use a custom template for /download-manager/tpls/lock-options/email-lock-form.php

Here is the template customization doc https://www.wpdownloadmanager.com/doc/template-files/

Apr 8, 2019 at 5:28 pm in reply to: Plug In now not working…. #95765

Shahriar

Moderator

It means you have already installed the Premium Package add-on. SO, just activate it from the plugins page. Or send temporary wp-admin login info in private reply. I will do it for you.

Apr 8, 2019 at 5:26 pm in reply to: Auto Renew #95764

Shahriar

Moderator

This reply has been marked as private.

Shahriar

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