Nayeem Riddhi

Thanks for using our plugin. We hope you will come back again with us. Your auto-renew has been deactivated.

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• This reply was modified 6 years ago by Nayeem Riddhi.

Hello,

Your user review add on is now working. Please, check.

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Is it now, ok? Please check.

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Ok, I am contacting with these related people.

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Hi,

Your file has been successfully uploaded but, one thing you might not check that the file doesn’t download, it only refreshes the page. we will check the issue.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also which shortcode you are using?

Thanks.

No, [wpdm_tree] generates a tree view of all categories and packages, if you want to use it for a specific category, then: [wpdm_tree category="category-slug"], for direct download link use additional parameter download_link=1. You can also use the Select From Media Library Feature for uploading your files.

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Hello,

Your one plugin Premium SEO pack – WordPress plugin creating conflict with our WPDM plugin, so it is creating the error. I have disabled it. Now it is working fine.

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I just change settings from the User Interface.

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Hello,

Now your accordion is appearing.

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Which page are you referring to this issue?

Hello,

I can’t able to login with your credentials, please check. and also tell us related pages in which you are facing the issue.

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Hello,

Please, give your temporary wp-admin login details in private reply for adjusting.

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Ok, I will try to check. Please have a little bit of patience.

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Hello,

Please, give your temporary wp-admin login details in private reply for checking and also related page. I guess you are facing a problem with the email lock option under the edit package.

Hello,

Sorry for late, can you provide your accordion issue related page or package? because there are lots of pages and packages.

Thanks.

Hello,

You can change fonts and style of the download button from Downloads > Settings > User Interface and for hiding modal icon need your wp-admin access for adjusting.

Thanks.

I have tested with this page, do you want a download link like the page? https://bgmusersstage.wpengine.com/link-test-page/

and I have used this package attachment https://bgmusersstage.wpengine.com/library/keeping-resolutions/

Thanks.

Hello,

Is your site Ok now? The settings are in your Downloads> Settings > User Interface panel.

Thanks.

No,

If you try it will show domain.com/your_choosen_slug/your_category_download_files and your given URL domain.com/furniture/download.zip, it is not browsable page rather than it will download the zip file. you can use it, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/, direct download link shortcode.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Ok, checking the issue

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

If you want to manually update your WPDM plugin, please, follow these necessary steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.