Nayeem Riddhi

Hello,

Your sidebar has been fixed. I have just created a single-wpdmpro.php file in your Jannah theme and adjusted it with your sidebar. Please clear your cache and reload your page for checking. and let me know if it works for you.

Thanks.

Sorry for a bit little late reply. It will not create a folder but will attach the files for the associated folder. hope your problem will be solved.

Thanks.

Hi,

Please add this CSS for adjusting the height of the product price

h3.wpdmpp-product-price {
    line-height: 0.5;
}

form#wpdm_cart_form_43541 {
    line-height: 0.5;
}

Thanks.

And if your problem doesn’t solve this way, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

Your category tab will not be missing,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page. and let me know which you feature do you want with our WPDM plugin.

Hello,

Sorry for your trouble with the issue.Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Yes, Whoever you will give allow access, those will be able to add to cart the package.

Thanks.

Hello,

Have you checked the [wpdm_frontend] feature? you will find the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking-adjustments and also related pages.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking-adjustments and also related pages.

Thanks.

Hello,

Have you checked the Attach Dir feature for uploading files. let me know if it helps you. and if not please clear your issue.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking the issue.

Thanks.

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

• This reply was modified 6 years ago by Nayeem Riddhi.

Hello,

Has the problem been solved? Please let me know.

Thanks.

I have just removed <i class="fa fa-exclamation-triangle"></i> from Download Limit Message: option from basic settings

Hello,

Please check now. let me know if it works for you.

Thanks.

Hello,

Sorry for little bit late. Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

So, you want a folder open in a new page or package file. Please let me know.

Thanks.

Hello,

I have adjusted the site with your issue. Please, let me know if it works for you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also the related pages.

Thanks.

Hi,

It was conflicting with your theme CSS, I have adjusted it. Please check now. Press CTRL + f5 for hard reloading of your web page. and let me know if it works for you.

Thanks.

Hello,

Have you checked double locked option, please let me know.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.