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Nayeem Riddhi

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Jan 18, 2020 at 6:46 am in reply to: Users can’t download files, even when they work for me #118420

Nayeem Riddhi
Moderator

Hello,

Downloading under

Resources

category file working. I have tried more than twice. They are working now. Please check, if it is working for you.

Thanks.

  • This reply was modified 5 years, 10 months ago by Nayeem Riddhi.
Jan 17, 2020 at 4:30 pm in reply to: Users can’t download files, even when they work for me #118389

Nayeem Riddhi
Moderator

Please wait, I will check and back to you with the update.

Thanks.

Jan 17, 2020 at 4:27 pm in reply to: LIst Packages Layout is Messed Up #118388

Nayeem Riddhi
Moderator

Hello,

@Kenicia Ricketts, I have seen from your profile, you haven’t created any topic yet. Please open a separate ticket for your issue.

Thanks.

Jan 17, 2020 at 2:22 pm in reply to: Users can’t download files, even when they work for me #118378

Nayeem Riddhi
Moderator

I think this happening with Microsoft Edge Browser only. and only with

English leaders guide / Spanish leaders guide

PDF file.

Jan 17, 2020 at 8:53 am in reply to: Downloads are timing out #118369

Nayeem Riddhi
Moderator

Hello,


@EtienneDemers, please, open a separate ticket. we will look over your issue.

Thanks.

Jan 17, 2020 at 5:08 am in reply to: How to cancel the subscription? #118360

Nayeem Riddhi
Moderator

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Jan 17, 2020 at 4:56 am in reply to: Users can’t download files, even when they work for me #118359

Nayeem Riddhi
Moderator

Please, check now, If there still remains errors while downloading the file.

Thanks.

Jan 17, 2020 at 2:49 am in reply to: PHP Error on upload, file returns 404 #118358

Nayeem Riddhi
Moderator

Hello,

Your screenshot is not showing correctly.

Jan 17, 2020 at 2:38 am in reply to: Can’t get verify email feature to work on registration form #118356

Nayeem Riddhi
Moderator
This reply has been marked as private.
Jan 17, 2020 at 2:01 am in reply to: Permission Denied Message for Packages Not Showing Links #118354

Nayeem Riddhi
Moderator
This reply has been marked as private.
Jan 17, 2020 at 1:50 am in reply to: packages limit #118353

Nayeem Riddhi
Moderator

As many as you wish. It is not limited.

Jan 17, 2020 at 1:47 am in reply to: Can I get notified when someone wants to download a file? #118352

Nayeem Riddhi
Moderator

You can use this add on for getting notification as well as email notification, https://www.wpdownloadmanager.com/download/download-notifications/

Jan 17, 2020 at 1:40 am in reply to: Can not update to 5.0.5 #118351

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Jan 17, 2020 at 1:32 am in reply to: Direct Download of Document in Package #118350

Nayeem Riddhi
Moderator

Hello,

Are you searching for [file_list] template tag for showing individual files?

https://www.wpdownloadmanager.com/doc/templates/template-tags/

Jan 17, 2020 at 12:49 am in reply to: Update to 5.0.5 Plugin not found #118349

Nayeem Riddhi
Moderator

The auto-update has been temporarily disabled due to huge server load. We will reactive it soon.

Jan 16, 2020 at 4:22 pm in reply to: Add single files is limited? #118332

Nayeem Riddhi
Moderator

Hello,

We got this issue with our new feature. we shall adjust the issue and release a new update soon. In the meanwhile, you can use other options.

Thanks.

Jan 16, 2020 at 3:34 pm in reply to: Avada Theme Toggle Conflict – WP Download Manager #118330

Nayeem Riddhi
Moderator

You are welcome. Please don’t forget to review us here, https://wordpress.org/support/plugin/download-manager/reviews/

Thanks.

Jan 16, 2020 at 3:28 pm in reply to: Avada Theme Toggle Conflict – WP Download Manager #118327

Nayeem Riddhi
Moderator

Hi,

You just have to disable the script when there is conflict. please check from the image attached.

img

Thanks.

Jan 16, 2020 at 3:21 pm in reply to: Websites losing WP Download Manager Login details #118325

Nayeem Riddhi
Moderator

Our server issue is resolved now. Yesterday, There were huge upgrade requests which jammed the server for a few hours, now server load is ok.

Please check and let me know.

Thanks.

Jan 16, 2020 at 3:15 pm in reply to: Websites losing WP Download Manager Login details #118323

Nayeem Riddhi
Moderator

Hello,

Is there the problem has been fixed?

Jan 16, 2020 at 3:05 pm in reply to: LIst Packages Layout is Messed Up #118322

Nayeem Riddhi
Moderator

Hi,

The issue was happening with Link Template Structure. This is now fixed. Please check.

Thanks.

Jan 16, 2020 at 2:14 pm in reply to: Password Protected Download not working in Internet Explorer 11 #118321

Nayeem Riddhi
Moderator

Please, share your site link and related pages.

Jan 16, 2020 at 2:06 pm in reply to: Page Template Single Column with Doc Preview not working #118319

Nayeem Riddhi
Moderator

Hello,

What issue you were facing? admin panel slows down or other else. If your admin panel was going to slow, then it has been fixed. please, check now.

Thanks.

Jan 16, 2020 at 1:58 pm in reply to: Issue in Email Lock #118318

Nayeem Riddhi
Moderator

It is not working. You have two free versions and one Form lock version. If you buy Pro WPDM, it is working fine there.

Thanks.

Jan 16, 2020 at 1:55 pm in reply to: error notices after update #118317

Nayeem Riddhi
Moderator

WPDM working fine with other sites. It has to be manually viewed for your issue.

Thanks.

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