Nayeem Riddhi

Which mode Orders you are talking about? can you explain it a little more?

Thanks.

Hello,

Have you checked this option?

Hi,

You can set your package logo from the option as I image attached.

Thanks.

Hi,

Please follow these steps to update and solve the problem,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Please check, if the problem remains.

Thanks.

Glad to hear that, your problem has been solved 🙂

Yes, possible. I will try to adjust it tomorrow.

Thanks.

Hello,

You marked the topic has been resolved. Has the problem been solved? please let me know.

Thanks.

Hi,

It is working on my side. if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

No, you can edit the link-template via wpdmpp-linked-products\tpls\upsell-products.php from FetchTemplate("link-template-calltoaction4.php" in line number 16. hope that it will help you.

Thanks.

Hi,

I have changed the color from User Interface > Colors > Primary, now check, is it ok or not.

Thanks.

Hi,

You can try for now login modal, you have to enable options like the image.

You can link the login modal with any custom button or link using the .wpdmloginmodal-trigger class
If any element contains this class, clicking it will initiate the login modal. For example, here is a login button that is linked to the login modal <a href="#" class="wpdmloginmodal-trigger btn btn-primary">Login Modal</a>

Moreover when you will press CTRL + L, it will also popup the modal. hope it will help you.

Thanks.

Hi,

Please try like this,

add_filter('wpdm_button_image','my_btn_image',10,2);
function my_btn_image($link_label,$package){
    $link_label = "<img src='/wp-content/uploads/2020/01/your_download_image.png' >";
    return $link_label;
}

Hope it will help you. please let me know.

Thanks.

Hi,

I have checked your site. The console giving these errors. Most probably server is blocking the WPDM CSS/JS. Please ask your server support to check the issue. The JS and CSS are not loading frontend and backend on both sides.

Please let me know.

Thanks.

Hello,

Have you set files in the correct path? Please, let me know. and if possible share the CSV file too.

Thanks.

So, it should work

Please, give your temporary wp-admin login details in private reply for checking. I will see your issue soon.

Thanks.

Hello,

Are you missing the option as I attached the image with this reply?

Please let me know.

Thanks.

Hi,

If your problem is urgent, please mention, we have a queue task of problem to solve. we try to solve the problem as soon as possible. please have patience.

Thanks.

Okay, your setting others portion is frozen too. do you want active them too? please let me know. I will try to adjust them after 6-7 hours later after having a sleep.

Thanks.

I have checked with your same Gravity form Plugin in our testing server. it is working fine here. And the same problem we have noticed before some users, the problem is your site is blocking some functionality here, the error is

The requested URL /checklist-for-industrial-cybersecurity/index.php was not found on this server.

Please check and let me know.

So, you are missing the select form now? if then,

Please follow these steps to update and solve the problem,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Please check, if the problem remains.

Thanks.

I have said

I have to check other forms also, like contact form, live forms for confirming the error.

, if the error remains with other forms too, then the image which I have attached is the only issue, means a server error issue, you have to check error logs or have to contact server provider which functionality is missing there for the error. and you have to install the function for that. hope you have understood.

Thanks.

Hello,

I have installed other form plugins but not have enough access to creating forms. Please check.

Thanks.

I have tried from my side giving the administrator download limit: 3 for a month. it is working fine from my side. Are you using the updated version?