Nayeem Riddhi

Hi,

Are you using this add on, https://www.wpdownloadmanager.com/download/wp-pro-membership/, for your user subscription?

Hello,

We have found that issue. we will try to update it soon.

Thanks.

Hi,

Which packages are giving download-not-available.txt, those are not attached files yet. I have checked them. Please check and let me know.

Thanks.

Same result. Showing Invalid Username. Can’t able to access.

Thanks.

@debrareed, Ok, glad to hear that your problem also has been solved.

Hi,

Icon will be available in package single shortcode when you will use it in page or post. It uses the [icon] tag via the link template.

Thanks.

Hi,

Which problem you are facing? You can add a new package Downloads > Add new and other options, as usual, you can adjust. Please let me know.

Thanks.

Hi,

We have found the issue. There is a compatibility issue between Dropbox and Lazy Download add-on. It will be fixed on the next update. However, in the meanwhile, you can use other option like server select, local select file or media library.

Thanks.

Hi,

Please create a new package. from now it will work.

Thanks.

Hi,

I think this your Internal Server Error, please adjust the option from php.ini file, like max_input_time,max_execution_time, upload_max_filesize, or post_max_size. Please check and let me know.

Thanks.

Hi,

If you are facing a problem with subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Hi,

I have replied in your Download manager pro ticket.

Thanks.

Hi,

Are you missing or facing trouble with icons from Package Settings > Icons? please let me know. if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

This issue is weird, I will try to check it from the code tomorrow.

Thanks.

Hi,

I think you have a previous topic for this, please attach your CSV file here, I will try to check it.

Thanks.

Hello,

The credentials are not working. I tried it before. Please check.

Thanks.

Hi,

It includes all add-ons ( not core plugin), you have to buy WPDM pro.

Yes, you can use any theme with the WPDM plugin.

Yes, it is compatible with elementor, however, if you face any problem, please open a ticket here.

Thanks.

Hi,

Your site is giving me this warning, I can’t able to login in your site.

Please check

Thanks.

Thanks glad to hear that.

Hi,

I have checked to disable Go Live Update Urls , SSL Insecure Content Fixer, WP Rocket these three plugins, and again checked that, it is working fine from my side. Please see the video,

https://drive.google.com/file/d/1McB1SEl7L8qIvVv3SXCwmg7gsO81jqwq/view

Thanks and let me know.

Ok, I will try to check this issue today.

Thanks.

Hi,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

You should copy download-manager/tpls/ not /plugins/download-manager/tpls/. If possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.