Nayeem Riddhi

Hi,

For issue #3, is it causes for WooCommerce Membership plugin? please let me know.

Thanks.

Hi,

You can use Loco Translate or gtranslate plugin also. I hope they may help you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For the same user, repetitive download restriction needs IP track or user role set, there is also a WPDM Membership plugin for role settings. From default settings, it can be done through some customization, you can place your query here for customization, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade.

Thanks.

Hi,

For now, WPDM only supports version 2.

Thanks.

Hello,

If you want to cancel your subscription or any payment related query, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Hi,

Please try to switch theme to another theme, if possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please install the Premium Package ( https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ ) to customize the currency option.

If you have already installed it then go to Downloads > Settings > Premium Package > Payment > Currency Configuration to change the currency.

Hello,

Are you facing trouble with finding download files or download links? Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You will find it here, download-manager\tpls\lock-options\password-lock.php in line number 11. you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/.

As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>lock-options>password-lock.php and change according to your need. I hope it will help you.

Thanks.

Hi,

It is still on the test ( “beta” ), sometimes may not work properly. We have placed it in testing purpose and it is progressing. we hope soon it will be in the working version.

Thanks.

So, you are working in online, right, how do you save you the spreadsheet files? I have seen that there is a download option in the online spreadsheet and saving options like excel, CSV, etc. please let me know.

Thanks.

Hi,

What type of custom fields need to show in your emails that get send when someone downloads a file. There is also a basic Email lock or Form lock option(form lock addon) for this feature. please let me know.

Thanks.

Hi,

You are trying to find

Settings>Frontend Access has a section entitled “Allowed Sign up Roles” the description of which says “ . . . users signed up using that form will be assigned to that selected role.”

you can check it here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/.

please let me know.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Hi,

For accessing or giving restrictions in a package or a particular category based on the role is need some customization. you may place a query here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade and discuss here.

Thanks.

Okay glad to hear this

Hi @all,

The good news for all that new update releasing tonight for this issue.

Thanks, everyone.

Hi,

Earlier once the problem was solved. How the problem has risen again? please let me know.

Thanks.

Hi,

Where will it show the sign-in button? you can restrict any package by lock option, or your can buy the WPDM membership plugin for restricting any page or post for sign-in access.

Thanks.

Hi,

You can add a background CSS for Pay with Credit Card(Stripe) for highlighting it. Thus the user will understand it should be chosen. I hope it may help you.

Thanks.

Hi,

Where you have created guest access for checking?

Hi,

When you are creating a package, don’t protect the media file from using the media file protection option, use package access control. The Media file protection option is for the cases when users are sharing media files directly without creating packages. Please let me know.

Thanks.

Please try enabling/disabling the other plugins, if there any conflicts remain. Please let me know.

Thanks.