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Nayeem Riddhi

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Mar 8, 2020 at 3:22 pm in reply to: pagination overflow #121626

Nayeem Riddhi
Moderator

Hi,

Please try to adjust settings from enabling or disabling styles/scripts from Settings > User Interface. hope you will find your solution.

Thanks.

Mar 8, 2020 at 3:12 pm in reply to: Mobile View issue #121625

Nayeem Riddhi
Moderator

OK, great, glad to hear that your problem has been solved.

Mar 8, 2020 at 3:09 pm in reply to: Issue with documents preview feature #121624

Nayeem Riddhi
Moderator

Hi,

I have checked your video, your most download package is showing doc preview. But those packages not loading doc preview properly, I have seen that they are not loaded properly with the internet.

Thanks.

Mar 8, 2020 at 2:35 pm in reply to: Form Lock for Gravity Forms doesn’t work #121623

Nayeem Riddhi
Moderator

Hello,

Sorry for your patience, we have found the issue, but the good news is that we are adjusting it with the next update, probably coming tomorrow.

Thanks.

Mar 8, 2020 at 1:36 pm in reply to: Problem in Translation #121617

Nayeem Riddhi
Moderator

Hi,

Have you changed the download label from the package?

Mar 8, 2020 at 1:22 pm in reply to: Password modifications wont work #121613

Nayeem Riddhi
Moderator

Ok, glad to hear that, your problem has been solved.

Mar 8, 2020 at 10:34 am in reply to: Password modifications wont work #121583

Nayeem Riddhi
Moderator

Hello,

I can’t able to login with your provided URL. I can’t able to find the ID and password field in your provided URL. Please let me know.

Thanks.

Mar 8, 2020 at 10:16 am in reply to: Custom Code in link template #121582

Nayeem Riddhi
Moderator

Hi,

You can try yourself. WordPress function like get_the_content() or other else will work definitely. It will depend which dynamic value you want to use.

Thanks.

Mar 8, 2020 at 9:57 am in reply to: Lazy Download Not Working #121581

Nayeem Riddhi
Moderator

Hi,

Your shortcode on the thanks page was in bold font, so it was not working. I have adjusted it. Now, https://texturehub.co.uk/download/wpdm-test/ and https://texturehub.co.uk/download/wpdm-test2/ these packages for test purpose are working. Please check.

Thanks.

Mar 8, 2020 at 7:08 am in reply to: Change text button into image button #121580

Nayeem Riddhi
Moderator

Hi,

I have adjusted the background color from the image icon. There is also the icon image shadow color. It is looking fine from me if you want to remove it also, please let me know.

Thanks.

Mar 8, 2020 at 5:45 am in reply to: How to use Form Lock? #121575

Nayeem Riddhi
Moderator

Hi,

* How much width and height of popup you want?
* which background-color do you want to adjust?
* Which loading image you want to remove, I guess popup loading image, please attach loading image src.

Thanks.

Mar 8, 2020 at 5:36 am in reply to: Conflict with Thrive Architect #121574

Nayeem Riddhi
Moderator

Hi,

I have checked it, I think it is a minor conflict with this plugin. I think it is basically conflicting with Post Content block. However, for now, you can drag it, and also can view the post excerpt in the frontend view.

Thanks.

Mar 7, 2020 at 5:03 pm in reply to: Download URL #121564

Nayeem Riddhi
Moderator

Hi @rajkumar-maity,

Why do you need to remove the master key?

Mar 7, 2020 at 4:57 pm in reply to: related category fileshow #121563

Nayeem Riddhi
Moderator

Hi,

You can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/, here one shortcode describes, [wpdm_category id="Category Slug(s)" operator="IN" title="Custom Title Here or 1" desc="Custom Dscription or 1" toolbar="1" order_by="field name" order="asc or desc" item_per_page="10" template="temaplte name or ID" cols=4 colspad=2 colsphone=1], you will also find necessary parameter here.

Thanks.

Mar 7, 2020 at 4:47 pm in reply to: Archive Custom Template #121562

Nayeem Riddhi
Moderator

Hello,

This shortcode [wpdm-archive button_style="default" link_template="link-template-default" items_per_page="10" cat_view="compact" order="desc" cols="2"] link_template is inheriting from download-manager\tpls\link-templates not wpdm-archive-page plugin template. Please let me know.

Thanks.

  • This reply was modified 5 years, 8 months ago by Nayeem Riddhi.
Mar 7, 2020 at 4:43 pm in reply to: How to use Form Lock? #121560

Nayeem Riddhi
Moderator

I will try to adjust it tomorrow.

Thanks.

Mar 7, 2020 at 4:40 pm in reply to: Issue with documents preview feature #121559

Nayeem Riddhi
Moderator

Hello,

I have checked those. it is working fine from my side. Will I make a video for you? Though I have a little slow internet, it is working fine from my side.

Mar 7, 2020 at 3:39 pm in reply to: Issue with documents preview feature #121557

Nayeem Riddhi
Moderator

Hi,

It doesn’t take multiple refreshes for doc previewing, I have checked your multiple packages in incognito mode. Please let me know.

Thanks.

Mar 7, 2020 at 3:01 pm in reply to: Link Template Styling Stops Working After Update to 5.0.7 #121556

Nayeem Riddhi
Moderator

It might be somewhere conflicting with theme CSS or other, we shall try to check that. But, you have the option of adjusting from settings. By the way, glad to hear that the problem has been solved.

Thanks.

Mar 7, 2020 at 2:18 pm in reply to: No download button in orders #121553

Nayeem Riddhi
Moderator

Have you disabled the auto-renew option? you have to give a fixed amount in a year for the auto-renew option.

Mar 7, 2020 at 1:43 pm in reply to: No download button in orders #121551

Nayeem Riddhi
Moderator

Hello,

Are you missing the order details tab in https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases page? please let me know.

Thanks.

Mar 7, 2020 at 1:40 pm in reply to: Change text button into image button #121550

Nayeem Riddhi
Moderator

Hi,

Sorry for a little bit late, I will adjust the background and hover color, but your download image is missing there. Please check and let me know.

Thanks.

Mar 7, 2020 at 1:35 pm in reply to: Advanced Custom Fields Documentation #121548

Nayeem Riddhi
Moderator

Hello,

Are you missing the admin interface for creating custom fields? if you are not able to create fields, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 7, 2020 at 1:22 pm in reply to: Questions #121547

Nayeem Riddhi
Moderator

Hi,

You are using https://nexpro.ru/download/dragon-raja-v1-0-48?wpdmdl=109370&refresh=5e5bb988903941583069576 this link for downloading the file from other sites. you can also use this link as I attached image for other sites also

image

However, in other sites shortcode will not work

Thanks.

Mar 7, 2020 at 1:03 pm in reply to: “There has been a critical error on your website.” with form lock on #121546

Nayeem Riddhi
Moderator
This reply has been marked as private.
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