Hello,
It is working on my side. I can able to download the file.
Thanks.
Hello,
Please logout and login again and follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
Hope that it will help you.
Thanks.
You can keep your tpls file in your theme, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/.
You can keep your file {active-theme}/download-manager/tpls
dir as per your need.
Thanks.
This topic is discussing here, https://www.wpdownloadmanager.com/support/topic/wpdm-search-page-empty-list-when-is-not-administrator/
Hello,
Please allow access to both administrator and customer from the package settings. Thus from (/documentos-avanzado) page search, you will get your desired result.
Are you using WPDM in your contact page form, and what problem you are facing, please explain descriptively.
Thanks.
Hello,
You can use this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
And you can use order_by
with download_count
and for five file you can use items_per_page
.
Thanks.
Hello,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.
Thanks.
Hello,
Please provide your order id for taking the necessary steps.
Thanks.
Ok, I will check it.
Hello,
Please, give your temporary wp-admin login details in private reply for checking and a close look. and also the related pages.
Thanks.
Hello,
Please provide your order id for taking the necessary steps.
Thanks.
Do you want to replace the modal with the download icon and which template you are referencing?
Thanks.
Hi,
You can create a link template with this code <a href="[download_url]">[icon]</a>
. And after applying your package, You can use form lock add on for locking your package with any form, https://www.wpdownloadmanager.com/download/wpdm-form-lock/.
Thanks.
Hello Claire,
I can send you one or two packages with sample.csv made with your content. Please provide your information description.
Thanks.
Hello,
You can use this [wpdm_tag]
for query a specific tag or tags for your page/post. https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/
If you want to show your download package in post or page you have to use shortcode. otherwise the package link.
Are you not able to put your shortcode with Elementor in the element shortcode option?
Hello,
I have tested form lock with CF7 with required fields, after getting download link resubmitting again not showing required fields error. My link is here http://www.nayeemriddhi.info/portfolio2/download/cf7-package/. It needs to see from your wp-admin panel.
Yes, Please contact with given link email.
Thanks.
Hello,
Your all packages are restricted only for the administrator, so this is happening. You can also give multiple access to selecting them, like customer, subscribe, contributor. please check.
Hello,
Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Hi,
I have put your description text in our Sample.csv
file, and the packages are uploading successfully. Please check here the Sample_check.csv
file. https://files.fm/u/28d4qtn7
BTW, by default, you can also use the export-import feature as the image attached.
Please, let me know if you need further assistance.
Thanks.
Hi,
You can use the shortcode option from the Elementor element for displaying WPDM packages.
Thanks.
It was creating a problem only with /
, you have nothing to do it next time. If you like our service, please give a review us here, https://wordpress.org/support/plugin/download-manager/reviews/
Thanks :).