Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,726 through 18,750 (of 19,031 total)
in reply to: Downloading Error #118752

Nayeem Riddhi
Moderator

Hello,

It is working on my side. I can able to download the file.

image

Thanks.

in reply to: Problems with Licence of new version #118751

Nayeem Riddhi
Moderator

Hello,

Please logout and login again and follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Hope that it will help you.
Thanks.

in reply to: Preserve template file when upgrading #118748

Nayeem Riddhi
Moderator

You can keep your tpls file in your theme, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/.

You can keep your file {active-theme}/download-manager/tpls dir as per your need.

Thanks.

in reply to: wpdm-search-page empty list when is not administrator #118745

Nayeem Riddhi
Moderator

Hello,

Please allow access to both administrator and customer from the package settings. Thus from (/documentos-avanzado) page search, you will get your desired result.

in reply to: NO INDEX for contact form pages #118741

Nayeem Riddhi
Moderator

Are you using WPDM in your contact page form, and what problem you are facing, please explain descriptively.

Thanks.

in reply to: Download Manager with Elementor #118740

Nayeem Riddhi
Moderator

Hello,

You can use this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
And you can use order_by with download_count and for five file you can use items_per_page.

Thanks.

in reply to: plugin update #118739

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

in reply to: Disable auto Renew #118738

Nayeem Riddhi
Moderator

Hello,

Please provide your order id for taking the necessary steps.

Thanks.

in reply to: wpdm-search-page empty list when is not administrator #118727

Nayeem Riddhi
Moderator

Ok, I will check it.

in reply to: How to make 1 page for the membership not whole site #118726

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking and a close look. and also the related pages.

Thanks.

in reply to: Auto-Renew Option #118724

Nayeem Riddhi
Moderator

Hello,

Please provide your order id for taking the necessary steps.

Thanks.

in reply to: Update the model icon to place a download icon #118723

Nayeem Riddhi
Moderator

Do you want to replace the modal with the download icon and which template you are referencing?

Thanks.

in reply to: just an icon as a download link #118722

Nayeem Riddhi
Moderator

Hi,

You can create a link template with this code <a href="[download_url]">[icon]</a>. And after applying your package, You can use form lock add on for locking your package with any form, https://www.wpdownloadmanager.com/download/wpdm-form-lock/.

Thanks.

in reply to: bulk import does not work properly #118721

Nayeem Riddhi
Moderator

Hello Claire,

I can send you one or two packages with sample.csv made with your content. Please provide your information description.

Thanks.

in reply to: Show only WPDM Packages in Tags #118720

Nayeem Riddhi
Moderator

Hello,

You can use this [wpdm_tag] for query a specific tag or tags for your page/post. https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/

in reply to: Direct Download of Document in Package #118685

Nayeem Riddhi
Moderator

If you want to show your download package in post or page you have to use shortcode. otherwise the package link.


Nayeem Riddhi
Moderator

Are you not able to put your shortcode with Elementor in the element shortcode option?

in reply to: WPDM Pro with form lock and file cart (CF7 problem) #118673

Nayeem Riddhi
Moderator

Hello,

I have tested form lock with CF7 with required fields, after getting download link resubmitting again not showing required fields error. My link is here http://www.nayeemriddhi.info/portfolio2/download/cf7-package/. It needs to see from your wp-admin panel.


Nayeem Riddhi
Moderator

Yes, Please contact with given link email.

Thanks.

in reply to: wpdm-search-page empty list when is not administrator #118669

Nayeem Riddhi
Moderator

Hello,

Your all packages are restricted only for the administrator, so this is happening. You can also give multiple access to selecting them, like customer, subscribe, contributor. please check.

in reply to: wpdm-search-page empty list when is not administrator #118660

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

in reply to: bulk import does not work properly #118658

Nayeem Riddhi
Moderator

Hi,

I have put your description text in our Sample.csv file, and the packages are uploading successfully. Please check here the Sample_check.csv file. https://files.fm/u/28d4qtn7

BTW, by default, you can also use the export-import feature as the image attached.

image

Please, let me know if you need further assistance.

Thanks.

  • This reply was modified 5 years, 3 months ago by Nayeem Riddhi.
in reply to: Download Manager with Elementor #118655

Nayeem Riddhi
Moderator

Hi,

You can use the shortcode option from the Elementor element for displaying WPDM packages.

Thanks.

in reply to: Select From Server #118654

Nayeem Riddhi
Moderator

It was creating a problem only with /, you have nothing to do it next time. If you like our service, please give a review us here, https://wordpress.org/support/plugin/download-manager/reviews/

Thanks :).

Viewing 25 posts - 18,726 through 18,750 (of 19,031 total)