Nayeem Riddhi

Hi,

Which image do you want to attach? featured image or additional images. please let me know.

thanks.

Hi,

I have checked your issue. There are 27 plugins on your site. can you enable/disable them checking where the conflict is making, I think there may be conflicting there. if you can’t able, you can also give me permission for checking.

Thanks.

Are you missing the other 4 license keys in your WPDM PRO license option?

thanks.

• This reply was modified 5 years, 9 months ago by Nayeem Riddhi.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

I have checked your issue. File cart is working fine now.

please check now.

Thanks.

There might be some extension need for solving the server error. please check your server settings. a huge number of users are using without the server error. please check the extensions which are missing there.

Thanks.

Hi,

I can’t able to create a package from your site, there are lots of server error in your console, they are blocking WPDM services. for that, you may contact your server administrator.

and you can use download URL from here, as I point in the attached image

please check

Thanks.

Hi,

Do you want to get the real path like a flat path? If you unmask download link, bots will be able the find any public download link easily. and for the getting flat path, you can activate flat download URL beta, it may not work properly or work properly because it is running in the testing purpose. let me know.

Thanks.

Sorry for your patience, I was unable to login, can you please check your credentials?

Thanks.

Hi,

Order Validity Period: has been set 365, which package you are facing the problem. please let me know.

Thanks.

Hi,

Shortcode doesn’t create PHP error generally. you may be messed up or there also can be a conflict with plugins or theme scrips. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

There also available for all categories as well as packages, there also exclude option too. please check.

Thanks.

Please give your temporary login-details in a private reply for checking and for the adjust.

Thanks.

Does it happening with the latest version, let me know. i shall try to update you within few hours.

thanks.

This should work, can you please clear your cache and recheck that again. if possible, please give your temporary site admin login-details in a private reply for checking.

Thanks.

Hi,

Please give a temporary login-details in a private reply for checking.

Thanks.

Hi,

Have you restricted the page with any user role? please check, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

You can clear the cache from the settings as I image attached,

Thanks.

Yes, possible, please put this CSS code in your theme style.css,

UL.jqueryFileTree A { font-size: 15px !important; }

you can also increase the font size as your requirements.

Thanks.

you can check this doc https://www.wpdownloadmanager.com/doc/bulk-import/ as well as the sample.csv file.

Thanks.

You can check it from wp-admin/plugins/download-Limit plugin, also you can find it from Downloads > Updates > Purchased Add-ons option

Please, check your CSV file, if it has been properly set, check also the sample.csv file for the proper structure of the csv file.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.