Nayeem Riddhi

I think you put the shortcode here, can you put the shortcode outside the elementor for checking if there any issue remaining with it. you can put it in the classic editor.

Thanks.

Your site is too slow for loading, can show a reason for it? let me know.

Thanks.

Hello,

I can’t able to access your secret link too. please check

Hi,

We have a customization section. please knock here if you need any customization with our add on, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

The same type of problem was created before for a user because of using a modified version. so it is basically related to using the modified version. can you please more clarify on your issue? I have inspected the browser but couldn’t find such that class. if you want your required design I shall make it for you.

Thanks.

please adjust those and check if the problem persists.

Thanks.

Hi,

I think those are not creating the issue with packages only with your page /downloads. have you used any modified code or something else? let me know.

Thanks.

checking…

Hi,

Your request has been updated to the related authority

Thanks.

Please reupload the PDF again and recheck. it should work. let me know then

Thanks.

By default, the review is 2 and a half, do you want to label it 2 or 3. let me know.

Thanks.

Hi,

I think the errors are not showing more. And the downloads are Ok. I have attached an image for that.

let me know.

Thanks.

• This reply was modified 6 years ago by Nayeem Riddhi.

Sorry for that, I am making the code. hoping that, today or tomorrow will be back to you with an update

Does this browser errors or console errors, please give the URL. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

You should use the Allow Access option from the package settings for certain roles applying. please check.

Thanks.

Does it show the invalid path while exporting the pdf files?

No, Remote files like amazon s3 multiple files can’t be zipped. Only the single file you can download properly.

Thanks.

Hi,

Have you followed sample.csvfile structure as it is given? the structure hierarchy should be followed as it is given

Which PHP version you are using? if you are using the old one. please update to it PHP >= 7.2. let me know.

Thanks.

Please check now. There was several options checked like Activate flat download url beta and other also, but the main thing I have adjusted unmask the download link option. Now everything is okay.

Thanks.

Yes

This warning is showing while trying admin access to your site,

Your access to this site has been limited by the site owner

please check.

Hello,

Sorry for the inconvenience. I am not a member of the customizing section. please mail customize@wpdownloadmanager.com or support@wpdownloadmanager.com for getting your job done.

Thanks.

Does the problem persist? let me know

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.