Nayeem Riddhi

For sending mail issue. can you activate/deactivate your other plugin for checking? you can also switch to other themes if there any conflict remains. let me know.

Thanks.

Hi,

I think there might be a small bug. Now, it will be better if you install that manually. it should work

Thanks.

Hi,

I think you are downloading the individual file. The individual files name will not show there, but it will increase download count if you enable the option

you will find the option from Downloads > Settings > Basic > File Download Increase download count on individual file download option.

Thanks.

Hi,

You are using a very old version of WPDM, you can follow these steps for updating,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

This problem has been resolved here,

Settings dont save…

Hi,

You can adjust them from screen options as I image attached,

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please give your page URL. When a user creates a package in the front end, it is also created in the backend Downloads > All packages section, and all values are saved with the related package. when you will create it from research fields, it will be saved in the research fields section. do you want a relation between frontend tags and research fields, like when user update package via frontend, it will also be saved in the research fields section? let me know.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

In your page template/link-template where you have made the custom template. it enables you to show the featured image.

Thanks.

Hi,

Which version of WPDM are you using? I can’t able to check that. can you update it to the latest one? let me know.

Thanks.

It may need some customization. you may knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi,

You are using an old version of WPDM. Can you update it to the latest one?

you can follow these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

You can also use [preview] tag like,

<img src="[preview]" alt="Preview" />

it will also display the related featured image.

Thanks.

The problem has been solved here too, https://www.wpdownloadmanager.com/support/topic/settings-dont-save-2/

Glad to hear that, your problem has been solved.

Do you want all packages should be one common rule like administrator and editor role will be applied for all download packages? let me know.

Thanks.

Hi,

The auto-update is enabled now with the latest version. For updating the plugin, you can follow these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

Your requirements have been adjusted. I have put the below code in your Avada custom CSS option,

.w3eden .modal-header {padding: 1.85rem 1rem !important;}
.w3eden .modal-content {
    overflow: scroll;
    height: 600px;
}

please check and let me know if you need further assistance.

Thanks.

Hi,

By default, you can select for filtering once a one time for one category. however, for selecting multiple categories, it may need some customization, you may knock here for your query, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi,

There was a conflict between WPML Multilingual CMS and flash message of updating package. After disabling WPML Multilingual CMS the flash message is showing, though the package is creating. you can check furthermore.

Thanks.

I think you are facing this kind of problem as I image attached. you can check the option of the form-lock add on with the latest version,

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.