Nayeem Riddhi

Hi,

You can follow these steps for updating,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Please adjust/put the below code in your theme style.css

.btn-default.btn {
    background: #7e7e7e !important;
}

I think it may help you.

Thanks.

No, it needs to be extracted for stamping over PDF. PDF stamper will work for only individual PDF attachment, not for zipped PDF files. When you have multiple pdf files with a package, and needs to be stamped, please use only [file_list] tag with the page template, and skip [download_link] tag.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Yes, thus this way you can activate the latest one for now.

Thanks.

It has been named as directory add on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Hi,

I think this may be a bug for updating. can you please manually update the plugin from your https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I think this should help you.

Thanks.

Ok Now, Has the problem been solved? I think those adjustments should improve your downloading the packages file.

Thanks.

Mailchimp is an email marketing service that enables you to build subscriber lists, create ongoing campaigns, and more. You can create plan/pricing for your subscriber for getting access to your files.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking

Thanks.

Hi,

This option is in the to-do-list. we shall implement it soon. In the meantime, you can use the global option.

Thanks.

Hi,

I have checked that, your server is blocking the services of the download manager plugin.

please contact your server administrator for this issue. I hope your problem will be resolved soon.

Thanks.

Expired

means, there can be outdated it’s version too.

There may be blocking something sending the mail. for that, you can check the plugins if there any issue remained there.

thanks.

Hi,

You can install/activate default-values add on for the bulk apply to the packages after a certain time period. Thus you can change access set to download categories automatically from time to time.

Thanks.

Hi,

Can you extend my access role? I haven’t access the asset manager or theme editor. There might be wp_head(); was missing from header.php or wp_footer(); in footer.php before.

Thanks.

• This reply was modified 5 years, 9 months ago by Nayeem Riddhi.

Hi,

I think this is your mistake. It needs for making secure your account and you should have the login credentials for getting key

Hi,

I have checked from my side, it is working fine here, please check the attached video link,

https://www.loom.com/share/7e190e33ee2e4d31b9be21c7bfdda778

Thanks.

Please contact your web designer and ask for your login credentials from where you have purchased it.

Thanks.

You can download add on from your purchases option, from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. you have to browse order details of pro membership add on. there you can download and manually installed the add on. I hope it may help you. let me know if you need further assistance.

Thanks.

Those are add ons, give support/extended support to the main WPDM plugin. you have to put the main WPDM plugin license key. it should work then.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Can you adjust the settings from Downloads > Settings > Basic as I attached the image?

I hope it may help you.

Thanks.

You shall find it from https://www.wpdownloadmanager.com/user-dashboard/ as I attached the image

thanks.

• This reply was modified 5 years, 9 months ago by Nayeem Riddhi.