Nayeem Riddhi

Hi,

Sorry for some late. I have seen that you have not installed the directory add on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on, please install it first.

Thanks.

Hi,

Please follow these steps for updating the Plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hello,

Please follow these steps for updating the add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking the package. also, give the package URL

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

I think your requirements is total download number of all-packages. if it is right, where do you want to show it? let me know.

Thanks.

Please your site login URL too.

Hi,

Sorry for this inconvenience. Please, give your temporary wp-admin login details in a private reply for checking. Am I able to deactivate/activate the other plugins for checking?

Thanks.

• This reply was modified 5 years, 8 months ago by Nayeem Riddhi.

Also, you can find it here too,

Thanks.

Hi,

I have tried it earlier too. it is redirecting me to this page like the image I have attached,

Clear Browser Cache and Cookies :

If clearing your browser cache didn’t work, then it’s time to delete the cookies too. A single website can use dozens of different cookies. If just one of them is expired or becomes corrupted, then it can be enough to trigger a 400 Bad Request. please clear your cookie and let me know, if you need further assistance.

Thanks.

What is your login page URL? please give your login page URL too.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Sorry for some inconvenience. Yes, please, You can follow these steps for updating,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

Please clear the cache, it is working fine now, I have checked it from the mobile device too,

Thanks.

Yes, we are always careful for giving you the best services.

Thanks.

By mistake, it can happen too. Now it is out that like the small virus. let me know if you need further assistance.

Thanks.

Sorry for that, Maybe by mistake it has happened. Now it is OK.

Thanks.

Maybe the same topic, it will be solved here, https://www.wpdownloadmanager.com/support/topic/singol-total-download/

Maybe the same topic, it will be solved here, https://www.wpdownloadmanager.com/support/topic/singol-total-download/

Please check now. The unwanted file isn’t there now.

Thanks.

No, The post type should be wpdmpro. please let me know if you need further assistance.

Thanks.

You can easily do it from the link-templates or custom link-templates. There also available the template tags, you can also check the doc here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. if you are facing the problem with count number of total downloads, I can also make it for you. let me know.

Thanks.

Hello @ic7,

The file which you are talking about from the directory

/default/pack.zip

is not there from my side. And the version is 5.0.92